Germain Honda of Surprise - Service Center

Kristina was the first person who fully explained the difference between Honda recommended maintenance and technician recommended maintenance. Seems logical enough. She also didn’t try and sell me ma difference between Honda recommended maintenance and technician recommended maintenance. Seems logical enough. She also didn’t try and sell me maintenance I didn’t really need. Nice change in this day of money first. Thank you. More

George was amazing and so was the experience. I will be going back to Germain Honda for sure. I will be going back to Germain Honda for sure. More

Robert Solis, my service manager was everything I look for in service. He listened to me and immediately spoke to the head of service and to Germaine’s top mechanic. My car was repaired very quickly. Thi for in service. He listened to me and immediately spoke to the head of service and to Germaine’s top mechanic. My car was repaired very quickly. This was after months of attempting to have the repair made at Prescott Honda to no avail. I highly recommend Robert and Germain Honda. Don’t waste your time at Prescott Honda. I will never buy a car or use their service department again. Germain Is the only way to go. More

Great job! Very clear and upfront on what was needed on my Honda. They always do a great job. Very clear and upfront on what was needed on my Honda. They always do a great job. More

Very good service. Showed up unannounced and they got me right in. Oil change and service and even washed the truck. Showed up unannounced and they got me right in. Oil change and service and even washed the truck. More

Friendly, efficient, keeping informed, good advice, timely, considers the needs of customer, CRV great car timely, considers the needs of customer, CRV great car More

Took me in as a drop in. Fixed the problem right and I was done!!! Fixed the problem right and I was done!!! More

Robert did a very good job of taking care of me and explaining the billing he is a plus explaining the billing he is a plus More

George, David, and Kristina did a great job with my suv. Very prompt and exceptional service Very prompt and exceptional service More

The person at service was amazing at explaining everything our car needs were. The service is always friendly as well. everything our car needs were. The service is always friendly as well. More