Germain Honda of Surprise - Service Center

I went in for a oil change and tire rotation. I called my normal guy and found out he no longer works there but he referred me to Robert. I called Robert and made the appointment. All went well b I called my normal guy and found out he no longer works there but he referred me to Robert. I called Robert and made the appointment. All went well but the service took about 2 hours which I thought was a bit to long. Everything was good though. More

Nice place. Comfortable waiting area. Communicate well. My adviser was friendly and informative without all the attempted up selling some of the other advisers I Comfortable waiting area. Communicate well. My adviser was friendly and informative without all the attempted up selling some of the other advisers I've had. More

Came in to have the recalled fuel pump replaced and a B 1 2 service. Robert Solis handled everything for me including getting me a ride home and back. He went through all of the details of the service and wh 2 service. Robert Solis handled everything for me including getting me a ride home and back. He went through all of the details of the service and what will be needed soon and gave me the cost so that I can plan for it. More

Did my repair much faster than estimate. Explained their work clearly. Didn't feel like they were twisting my hand to pay for unneeded repairs, very appreciated. Explained their work clearly. Didn't feel like they were twisting my hand to pay for unneeded repairs, very appreciated. More

Robert was excellent. He showed us pictures of what needed to be repaired, he ensured the price we were quoted was delivered, and was very friendly. I find few service pro He showed us pictures of what needed to be repaired, he ensured the price we were quoted was delivered, and was very friendly. I find few service professionals I trust, and he has earned my trust. More

George was wonderful! He took care of us right away and was professional. I would definitely return! He took care of us right away and was professional. I would definitely return! More

The service department performed all maintenance items that I requested. My Ridgeline also had a recall that was repaired. I’m satisfied with the work performed on my truck. that I requested. My Ridgeline also had a recall that was repaired. I’m satisfied with the work performed on my truck. More

Professional, clean and accurate! It is a great dealership to work with. They tell you up front what they are going to do and how long it will take. It is a great dealership to work with. They tell you up front what they are going to do and how long it will take. More

Your crew is prompt , professional and responsible. That is all that I can expect from an auto service department. That is all that I can expect from an auto service department. More