Germain Honda of Surprise - Service Center

Robert was very professional and acknowledgeable. His assistance and customer service was beyond outstanding. Made the experience smooth, made sure we were taken care of. His assistance and customer service was beyond outstanding. Made the experience smooth, made sure we were taken care of. More

Clean, and efficient. Very happy with the outcome , plus they finished the job ahead of time!! Very happy with the outcome , plus they finished the job ahead of time!! More

Robert provides very good service Knowledgeable and helpful Remembers your name and why you are there helpful Remembers your name and why you are there More

I was charged $885 for 2 hours of labor to fix the A/C. Also, the inspection sheet showed that both my engine and in cabin air filters were dirty and needed to be replaced. I replaced both filters 2 weeks Also, the inspection sheet showed that both my engine and in cabin air filters were dirty and needed to be replaced. I replaced both filters 2 weeks ago. I know labor rates are always inflated, but this is over the top. Telling me my filters are dirty is just shady business trying to get more money. More

Kristina is kind, friendly, and helpful with getting my warranty suv issue resolved. Im so grateful for all her help. warranty suv issue resolved. Im so grateful for all her help. More

Everyone was great and fast service too! I walked in and was helped right away. I sat down and before I knew it everything was completed. I walked in and was helped right away. I sat down and before I knew it everything was completed. More

I'm sorry but I don't mind doing the survey but I hate writing a review. If you want me to continue to do your survey's but demand I give a review I won't do anything. writing a review. If you want me to continue to do your survey's but demand I give a review I won't do anything. More

Exellent job by Robert, he explained all the job was done, and clearly answered all my questions. done, and clearly answered all my questions. More

They were very friendly and service was done in a timely manner. Plus they added addition of a free car wash has always nice. manner. Plus they added addition of a free car wash has always nice. More

I am very pleased with the service provided by Germain Honda. Service advisor, Robert Solis, was very professional and personable. He listened, kept me informed and ensured my needs were met with excellen Honda. Service advisor, Robert Solis, was very professional and personable. He listened, kept me informed and ensured my needs were met with excellence. The facilities were clean and comfortable. It was an all around pleasant experience. More