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Germain Honda of Surprise - Service Center
Surprise, AZ
497 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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497 Reviews of Germain Honda of Surprise - Service Center
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April 23, 2025
I had a recall for my civic call Germain Honda to schedule a visit. Unfortunately the parts were not in yet, but as soon as they were I got a call and a text to schedule my appointment. I was advised schedule a visit. Unfortunately the parts were not in yet, but as soon as they were I got a call and a text to schedule my appointment. I was advised it would be 2hrs and was prepared to wait on the day of my appointment. I checked in w Maria and everything went as expected. Smooth and on my out the door 2hrs later. Thank you Maria and the service dept More
by kutagirl
Verified Customer
April 23, 2025
Service department was very thorough and resolved my ac problem effectively and provided additional information. problem effectively and provided additional information. More
by mhsabol
April 23, 2025
George was outstanding taking care of me even though I didn't have an appointment. Thanks didn't have an appointment. Thanks More
by ttierney_99
Employees Worked With
April 23, 2025
He knows me and he knows my car. I appreciate him and feel comfortable. Thanks I appreciate him and feel comfortable. Thanks More
by stephaniedower2002
Employees Worked With
April 23, 2025
George provided great customer service as my service advisor. Overall service was great. Will highly recommend. advisor. Overall service was great. Will highly recommend. More
by ramzfan127
Employees Worked With
April 20, 2025
Great experience! ! Robert was very professional and answered all of my questions. They even listed to me when i said please do not wash it. ! Robert was very professional and answered all of my questions. They even listed to me when i said please do not wash it. More
by paul.burke
Employees Worked With
April 18, 2025
Alfredo is wonderful always so helpful at every visit I really appreciate him. He really does an amazing job. really appreciate him. He really does an amazing job. More
by nsanderson4
Employees Worked With
April 18, 2025
The time was great and the person attending to me was friend and ask me if I wanted something else to be dome friend and ask me if I wanted something else to be dome More
by rittyme
Employees Worked With
April 18, 2025
They were on time and kept their word about the repair and honest about the maintenance. and honest about the maintenance. More
by mr_gregg
Employees Worked With
April 17, 2025
George was all a service rep should be. Polite, friendly and went out of his way to make sure your stay comfortable. Polite, friendly and went out of his way to make sure your stay comfortable. More
by keyman2
Employees Worked With
