Kevin Proo
Kevin Proo at Germain Honda of Surprise

Kevin Proo

Service Advisor

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

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4.9
211 Reviews

Languages Spoken

English English

Spanish Spanish

4.9

211 Reviews

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211 Reviews of Kevin Proo

August 15, 2026

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Employee Rating

Kevin, the service rep, was exceptional. Polite, professional, friendly. Went out to the car with me afterwards to help set a few features I needed help with and answer questions I had abo More

by leoncqb
Service Price Transparency
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Recommend Dealer
Yes

August 14, 2026

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Woke up in the morning to my brake lights being on all night. At 630AM I was waiting outside the Honda dealership for Help either in shutting them off or replacing them or finding out what was wrong. 3 h More

by grahamkb0
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Recommend Dealer
Yes

August 11, 2026

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I was able to get a same day appointment and my car was ready on time. The advisor was thorough and very polite. Thank you! More

by melshane15
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Recommend Dealer
Yes
Aug 11, 2026

Germain Honda of Surprise responded

Thank you for sharing your feedback with us! Please don't hesitate to reach out when the Germain Honda team can assist you again. It's always our pleasure! Best Regards, Sassha Motz General Manager

August 10, 2026

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Nice, friendly staff. Clean waiting room. Work done in a timely manner. Enjoyed working with Kevin Proo. More

by mbphil314
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Recommend Dealer
Yes
Aug 11, 2026

Germain Honda of Surprise responded

Your overall satisfaction is our top priority. We are delighted to know that your visit met, if not exceeded, your expectations. Best Regards, Sassha Motz General Manager

August 10, 2026

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I was very pleased with the friendly attention I was given by Kevin. He was through with reporting the status of my car and what needed to be done. I enjoyed working with him. More

by Jlaats01
Service Price Transparency
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Recommend Dealer
Yes
Aug 11, 2026

Germain Honda of Surprise responded

We know Kevin enjoyed assisting you with your automotive service needs, and we are happy to know he continues to provide our guests with thorough and informative service. Best Regards, Sassha Motz General Manager

August 04, 2026

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The dealership is nice and the location is also in a perfect area. It was clean and also the bathrooms. More

by Josemartinezjr17
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Recommend Dealer
Yes
Aug 05, 2026

Germain Honda of Surprise responded

Thank you for trusting our team with your automotive service needs. Your business and kind words mean so much to us all. Best Regards, Sassha Motz General Manager

July 31, 2026

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Kevin is a fantastic service rep, who goes above and beyond each time. We have 3 Hondas in or family, and we look to him with each and every one of them. More

by BMG1227
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Recommend Dealer
Yes

July 31, 2026

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Kevin was very attentive and carefully listened to what the issue was with the vehicle and he immediately scheduled an appt for me for the recall on the vehicle. The interaction was very pleasurable and K More

by donsalinas72
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Recommend Dealer
Yes
Jul 31, 2026

Germain Honda of Surprise responded

Thank you for your kind words! We're glad Kevin provided attentive, knowledgeable service and helped take care of both your recall and scheduled maintenance. We appreciate your trust and look forward to seeing you again! Best Regards, Sassha Motz General Manager

July 30, 2026

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Kevin was very friendly and helpful. Explained everything clearly and answered all of my my questions More

by azbarb1
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Recommend Dealer
Yes
Jul 31, 2026

Germain Honda of Surprise responded

Providing a quality and informative visit is the goal of our entire team. Thank you for sharing. Best Regards, Sassha Motz General Manager

July 30, 2026

Dealership Rating
Employee Rating

Great and friendly customer service. Ever since I bought my vehicle everyone has been professional and great to work. Recently working with Kevin Proo for any maintenance he’s honest and More

by ALovato
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Colin McEuen

Jul 31, 2026

Germain Honda of Surprise responded

Thank you for your kind words! We're thrilled to hear you've had a great experience with our team since purchasing your vehicle. We'll be sure to share your compliments with Kevin —it's wonderful to know his honesty and friendly approach have made such a positive impression. We truly appreciate your continued trust and look forward to serving you again! Best Regards, Sassha Motz General Manager

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