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Kevin Proo
Kevin Proo at Germain Honda of Surprise

Kevin Proo

Service Advisor

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

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4.9
197 Reviews

Languages Spoken

English English

Spanish Spanish

4.9

197 Reviews

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197 Reviews of Kevin Proo

July 22, 2026

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Employee Rating

Wonderful experience. I liked the fact the service advisor wasn't pushy as in other Honda dealers in the area. I will definitely be bringing both of my Honda vehicles in h More

by MJKANCELER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan (Nate) Garcia, Alfredo (Al) Bustamante, Robert Solis

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Jul 23, 2026

Germain Honda of Surprise responded

Thank you for sharing your positive and no-pressure service experience with our team. Here at Germain, our staff is dedicated to providing a quality experience while providing you with all the information you need to make informed decisions about the care of your Honda. Best Regards, Sassha Motz General Manager

July 22, 2026

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Great service. I’ll definitely use Germain Honda again! Special thanks to Ray Garcia and Kevin Proo. Overall very happy with how car sale and everything post it w More

by kaf2000
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 23, 2026

Germain Honda of Surprise responded

Our goal is to ensure a 5-star experience for all who visit. Our team is happy to know that Ray and Kevin provided you with the level of service you deserve as a valued Germain customer. Best Regards, Sassha Motz General Manager

July 17, 2026

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Great service. On time. Friendly and courteous staff. No pressure. I would recommend this dealership. More

by Clyman45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan (Nate) Garcia, Alfredo (Al) Bustamante, Robert Solis

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Jul 20, 2026

Germain Honda of Surprise responded

We appreciate your business and thank you for your kind recommendation. See you down the road. Best Regards, Sassha Motz General Manager

July 16, 2026

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Kevin was an excellent service advisor and kept me updated on the work that was being done on my vehicle. In and out in a timely manner and as promised. Highly recommend. More

by roc907
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Workmanship
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Recommend Dealer
Yes
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Jul 17, 2026

Germain Honda of Surprise responded

Thank you for your trust in our service team! We're happy Kevin provided you with efficient and informative service. Please don't hesitate to give us a call the next time we may help you. Best Regards, Sassha Motz General Manager

July 16, 2026

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The service at Germain Honda of Surprise is the best! They know how to treat their customer right and have fair pricing! Thank you!!! More

by dmckee1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Liz Card, Sassha Motz, Colin McEuen, Nathan (Nate) Garcia, Alfredo (Al) Bustamante, Robert Solis, David McKee, Alex Rivas, Chad Cicon

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Jul 17, 2026

Germain Honda of Surprise responded

Our sales and service teams are dedicated to customer satisfaction, and they work hard to provide our guests with only the best care. Thank you for choosing Germain for your service needs. Best Regards, Sassha Motz General Manager

July 15, 2026

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I really appreciate the level of customer service I receive when I go there. I also like the big waiting area. More

by Skipmove
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan (Nate) Garcia, Alfredo (Al) Bustamante, Robert Solis

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Jul 16, 2026

Germain Honda of Surprise responded

Our team is happy you continue to enjoy a positive and comfortable service experience with our team. See you next time. Best Regards, Sassha Motz General Manager

July 13, 2026

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The facility is clean and comfortable. The Service staff was very friendly. It made the Service experience pleasant. More

by willtabata82
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Recommend Dealer
Yes
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Jul 14, 2026

Germain Honda of Surprise responded

Thank you for your kind words! We’re so glad our team ensured a quality guest experience. Providing a clean and comfortable environment and friendly service is exactly what we strive for. We truly appreciate your trust and look forward to seeing you at your next visit! Best Regards, Sassha Motz General Manager

July 04, 2026

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This was my first service appointment after my purchase, and all went well. I hope this level of service continues. More

by BBEGLEYAZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 08, 2026

Germain Honda of Surprise responded

Thank you for choosing Germain for your automotive service needs. Our team is delighted that you enjoyed a 5-star experience, and we look forward to welcoming you back for more exceptional service experiences. Best Regards, Sassha Motz General Manager

July 03, 2026

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The car service was excellent as always. Kevin and the rest of the team were able to complete all the work on time that was promised. Thanks again! More

by gilbert.lopez24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 08, 2026

Germain Honda of Surprise responded

Our team works hard to ensure a positive and efficient visit. Thank you for sharing yours. Best Regards, Sassha Motz General Manager

July 03, 2026

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Service was good, fast & friendly. Problem with my car figured out and some other issues dealt with too. More

by Robyn
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 08, 2026

Germain Honda of Surprise responded

Thank you for your great review! We're glad to hear our team provided fast, friendly service and was able to resolve your vehicle's concerns. We appreciate your business and look forward to assisting you again in the future! Best Regards, Sassha Motz General Manager

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