Germain Honda of Surprise - Service Center

Wrong post please forgive. The service was great that's why we choose a honda very professional at both here and peoria location keep up the phenomenal several guys god bless a The service was great that's why we choose a honda very professional at both here and peoria location keep up the phenomenal several guys god bless all More

Always recieve good service from your dealership. This time I also used the parts department and as Always the young lady is professional and pleasant to speak with. This time I also used the parts department and as Always the young lady is professional and pleasant to speak with. More

My car still smells like gas one week after having it serviced. I thought it would go away but it is still a very strong odor, and I haven't had time to bring it back to you to smell for yourselves, nor serviced. I thought it would go away but it is still a very strong odor, and I haven't had time to bring it back to you to smell for yourselves, nor should I have to. Service person Robert Solis was cordial but he walked away as I was checking in my car with him. I would prefer his full attention at check in before he went to talk to another employee about something else. Later, as I stood behind another person to pay for my service, he walked away again when he was done with her leaving me standing at his counter and only returned after another service guy grabbed my service sheet from his counter to check me out. Again, I would prefer his full attention at both check in and check out, as Levi Sainz used to do. More

Always have a great experience working with Robert. Highly recommend him for helping with your service needs. Highly recommend him for helping with your service needs. More

Great customer service kept in contact the whole time while I was waiting on service to be completed while I was waiting on service to be completed More

All are friendly and cooperative. Techs explained the workings of my vehicle and sales were available to discuss new car. Techs explained the workings of my vehicle and sales were available to discuss new car. More

Great service as always. Team is accommodating, professional, honest and friendly. I will come back here again. Team is accommodating, professional, honest and friendly. I will come back here again. More

Had a rattle in dashboard that was very annoying. I could not figure out where it was coming from, took it to Germain Honda dealership in Surprise and they were able to locate the problem, they wil I could not figure out where it was coming from, took it to Germain Honda dealership in Surprise and they were able to locate the problem, they will call when new part arrives. Service repetitive was very efficient and I am pleased with the outcome. More

I have always had a positive experience with Germaine Honda in both purchasing and servicing my vehicle. Honda in both purchasing and servicing my vehicle. More