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Germain Honda of Surprise - Service Center

Surprise, AZ

4.8
722 Reviews
Call Service Center (602) 780-3495

722 Reviews of Germain Honda of Surprise - Service Center

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August 18, 2025

Very kind and helpful staff. Also very quick and efficient. Will definitely be back again More

by Babygirl4u8509
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Proo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 19, 2025 -

Germain Honda of Surprise responded

Thank you for your business. Our team looks forward to our continued relationship. Best Regards, Sassha Motz General Manager

August 16, 2025

NATHAN WAS EXTREMELY HELPFUL AND IS ALWAYS HELPFUL WHEN EVER I'M THERE!!! CLASS A+++ SERVICE!!! More

by mr.nascar4ever88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan in Service Department!
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Aug 19, 2025 -

Germain Honda of Surprise responded

Thank you for your kind review; we are happy to pass along your comments to Nathan! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Best Regards, Sassha Motz General Manager

August 15, 2025

Extremely helpful and courteous! Service rep deserves a five star rating. Convenient appointment schedule and timely. More

by stanstaj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 19, 2025 -

Germain Honda of Surprise responded

We're so pleased you enjoyed working with the Germain Honda team! Please give us a call whenever we may help you again. Best Regards, Sassha Motz General Manager

August 13, 2025

Nathan has been very helped me to change from the other dealer. it is also extremely knowledge More

by Greg@pacificglass.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 14, 2025 -

Germain Honda of Surprise responded

Thank you for choosing Germain Honda of Surprise for your automotive needs. Your business and positive feedback are greatly appreciated. Best Regards, Sassha Motz General Manager

August 13, 2025

Kristina Miranda Was so helpful and and was so nice. Explained everything and was amazing at her job More

by Bachand716
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristina Miranda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 14, 2025 -

Germain Honda of Surprise responded

Thanks for the awesome feedback on your service visit! We hope you'll continue to choose Germain Honda for your automotive needs. Best Regards, Sassha Motz General Manager

August 12, 2025

I had a wonderful and efficient experience at this location. Robert was extremely attentive and helpful. More

by ashlee.dunivant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Solis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 12, 2025 -

Germain Honda of Surprise responded

Thank you for sharing your positive service experience. Our team is happy to know Robert ensured your complete satisfaction. Best Regards, Sassha Motz General Manager

August 08, 2025

Everyone here seemed really kind and friendly however, they tried to sell me on things I didn’t need that my warranty wouldn’t cover. I went to a different shop for another opinion and they said the probl More

by Vantheman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Proo
3.0
This rating includes all reviews, with more weight given to recent reviews.
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August 08, 2025

Always friendly, attentive, and helpful. The courtesy Uber ride is a plus. Solve our issues and can usually accommodate desired appt times. More

by CHARLENE.ORCA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ty Crews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Montana Boone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 11, 2025 -

Germain Honda of Surprise responded

Our team focuses on ensure a quality 5-star experience for all who visit. Thank you for choosing Germain. Best Regards, Sassha Motz General Manager

August 08, 2025

Very friendly staff, good water bottle cooler, very helpful and affordable and easy to explain services to customers More

by nickmissler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty Crews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Solis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 11, 2025 -

Germain Honda of Surprise responded

Thank you for leaving our team this kind 5-star review. We are thrilled you enjoyed a quality experience as your overall satisfaction is our top priority. Best Regards, Sassha Motz General Manager

August 08, 2025

Very personable. Da best couldn't ask for more. I'll be back for more. Tada today More

by wegotbeach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 11, 2025 -

Germain Honda of Surprise responded

Thank you for sharing your 5-star experience with our service team. See you down the road. Best Regards, Sassha Motz General Manager

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