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Germain Honda of Surprise - Service Center
Surprise, AZ
607 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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608 Reviews of Germain Honda of Surprise - Service Center
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Verified Customer
June 09, 2025
Kevin was great! He listened and helped me out. I greatly appreciate him. Thank you He listened and helped me out. I greatly appreciate him. Thank you More
by o6u3ko66
June 09, 2025
Service dept. was very helpful, courteous, and friendly. Notified me when appropriate and worked with me to correct any issues that arose. was very helpful, courteous, and friendly. Notified me when appropriate and worked with me to correct any issues that arose. More
by tim@countryman.co
Employees Worked With
June 09, 2025
He did a great job of explaining everything to me before and after servicing the car. He is always very friendly and makes sure that he answers all your questions. He also asks pertinent questions of you, and after servicing the car. He is always very friendly and makes sure that he answers all your questions. He also asks pertinent questions of you, makes sure that after everything's done that you are happy, and that you have everything you need before you leave. More
by faithbrow
Employees Worked With
June 06, 2025
Service completed in a timely manner. Service rep, Robert, very friendly and helpful. Waiting area very clean & comfortable. Service rep, Robert, very friendly and helpful. Waiting area very clean & comfortable. More
by michaelgeer39
Employees Worked With
June 05, 2025
Kristine is exceptional. Wouldn’t consider going elsewhere for Honda Service. You can tell she has your best interests by the way she treats you and your cars repair needs Wouldn’t consider going elsewhere for Honda Service. You can tell she has your best interests by the way she treats you and your cars repair needs. More
by courtice0
Employees Worked With
June 05, 2025
Kevin Proo was my service adviser and he did a great job explaining me everything. He also had a follow up call and offered help if there was any issues. explaining me everything. He also had a follow up call and offered help if there was any issues. More
by SWAPNIL
Employees Worked With
Kevin Proo
June 04, 2025
They 6 services I got seemed to go well. It was good, only problem was my key sensor was disconnected during maintenance and they never connected it. So now I can’t lock the car with my car It was good, only problem was my key sensor was disconnected during maintenance and they never connected it. So now I can’t lock the car with my car keys. I thought it was the key battery but no. I need to go by and get them to connect it. It should be something they check when they test drive it. More
by christina.lopez625
Employees Worked With
June 04, 2025
Fast service and knowledge staff. Car was washed and services were explained in detail after the visit. Car was washed and services were explained in detail after the visit. More
by cjd1973
Employees Worked With
June 04, 2025
The service department is fantastic. Nathan, my service advisor is excellent. Additionally, the sales department is probably the best I have dealt with. Nathan, my service advisor is excellent. Additionally, the sales department is probably the best I have dealt with. More
by damatoman2001
