Germain Honda of Surprise - Service Center

Robert was very professional and acknowledgeable. His assistance and customer service was beyond outstanding. Made the experience smooth, made sure we were taken care of. His assistance and customer service was beyond outstanding. Made the experience smooth, made sure we were taken care of. More

Robert provides very good service Knowledgeable and helpful Remembers your name and why you are there helpful Remembers your name and why you are there More

Took longer than expected but was otherwise perfect. I would recommend this dealership for servicing. I would recommend this dealership for servicing. More

Professional Predictable Proficient I have no more to write in this segment if you don't mind write in this segment if you don't mind More

I was charged $885 for 2 hours of labor to fix the A/C. Also, the inspection sheet showed that both my engine and in cabin air filters were dirty and needed to be replaced. I replaced both filters 2 weeks Also, the inspection sheet showed that both my engine and in cabin air filters were dirty and needed to be replaced. I replaced both filters 2 weeks ago. I know labor rates are always inflated, but this is over the top. Telling me my filters are dirty is just shady business trying to get more money. More

Exellent job by Robert, he explained all the job was done, and clearly answered all my questions. done, and clearly answered all my questions. More

I am very pleased with the service provided by Germain Honda. Service advisor, Robert Solis, was very professional and personable. He listened, kept me informed and ensured my needs were met with excellen Honda. Service advisor, Robert Solis, was very professional and personable. He listened, kept me informed and ensured my needs were met with excellence. The facilities were clean and comfortable. It was an all around pleasant experience. More

first visit and all was great. Nice people, good service work, price was fine, all was very good... will be back. George was very nice and explained everything very well. Thank Nice people, good service work, price was fine, all was very good... will be back. George was very nice and explained everything very well. Thanks for the free car wash. More

George was very helpful and respectful. He made my first visit a very pleasant experience. George kept me informed about the status of my vehicle and explained the areas of concern in detai He made my first visit a very pleasant experience. George kept me informed about the status of my vehicle and explained the areas of concern in detail. The Service Waiting Area is very comfortable. I appreciate George and look forward to working with him again. More

I received excellent customer service today. Robert is great to work with. They finished my car in no time. Robert is great to work with. They finished my car in no time. More