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Germain Hyundai

Columbus, OH

Overview
Employees
Reviews
4.9
1,081 Reviews
With a large inventory of new, used and certified pre-owned Hyundai models, an exceptional service department with state-of-the-art facilities, and a team of caring automotive professionals dedicated to you, Germain Hyundai is here to service all of your Hyundai needs.
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1400 Auto Mall Pkwy

Columbus, OH

43228

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Showing 1,081 reviews

November 23, 2025

Jeremy was knowledgeable and very supportive with our needs, he made my car shopping experience very pleasant. Thank you Jeromy! More

by mnader
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricky handled the paperwork portion of the deal and he really knew his job very well, this made the process a breeze and speedy
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Nov 24, 2025 -

Germain Hyundai responded

We’re glad to hear Jeremy provided such a supportive and pleasant car shopping experience at Germain Hyundai. Thank you for choosing us and for sharing your feedback!

November 17, 2025

I do miss the service manager. John Bricker and needed to find someone new. Tried very hard to make my experience even though I was there all day not of his own. Doing to fix my ca More

by kiska23
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Tj
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Nov 17, 2025 -

Germain Hyundai responded

Thank you for sharing your experience with us! We will pass along your kind words to John. Your business is appreciated at Germain Hyundai.

November 16, 2025

Thank you TJ for taking the time to fix the oil issue on my Hyundai Sonata. The new engine seems to have solved the problem. More

by Judi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Imler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : T N Gibbs
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Nov 17, 2025 -

Germain Hyundai responded

Hi Judi, thank you for choosing Germain Hyundai and sharing your experience with TJ! We're so pleased to hear your new engine has solved the problem.

November 09, 2025

Very detailed and explained all options. Loved the personal service. All the staff was very knowledgeable. More

by Steve_litz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Imler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 10, 2025 -

Germain Hyundai responded

Hi Steve, thank you for sharing your positive feedback about our team! We hope to see you back at Germain Hyundai in the future.

October 28, 2025

Prompt and knowledgeable service. Visit was for part replacement and Ted kept me informed of the process every step of the way. More

by Hey-you
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted
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Oct 29, 2025 -

Germain Hyundai responded

We are pleased to hear that you were pleased with Ted's updates throughout the entire process! Thanks for choosing Germain Hyundai!

October 20, 2025

Very impressive the cleanness and prompt service arriving and departing. Todd answered all my concerns. More

by l.rose1.14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd ?
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Oct 21, 2025 -

Germain Hyundai responded

Thank you for sharing your stellar review of Todd and the team! We truly appreciate your business and hope to see you again at Germain Hyundai.

September 29, 2025

Richard was very honest and fair, and was a pleasure to do business with. And the rest of the staff was also very helpful and friendly. Richard doesn't know it but ill only see him in the future as well. More

by Supik8780
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard
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Oct 01, 2025 -

Germain Hyundai responded

It's wonderful to know you had such a positive experience with Richard and the rest of our team! Thank you for choosing Germain Hyundai, and we look forward to seeing you again. Safe travels!

September 25, 2025

Everyone that we worked with was very knowledgeable and helpful. We never felt pressured to make a purchase. More

by Darla
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody Riley, Don't have names for the others
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Sep 25, 2025 -

Germain Hyundai responded

Hi Darla, we're pleased to hear that our team made you feel comfortable at Germain Hyundai. Thank you for choosing us!

September 25, 2025

Germain is good Dealer ship . I recommend to go to get your car . They keep the appointment they give heads up to make sure to get car you’re looking for. More

by Amuxumad7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Imler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 26, 2025 -

Germain Hyundai responded

Thank you for the recommendation! We're glad you had a positive experience with our team. Hope to see you again at Germain Hyundai!

September 21, 2025

Waiting long time. my car didn’t get wash.asked for rotate the tires and that not happened .not sire why my car seems not comfortable after the service More

by devontry
Recommend Dealer
No
Employees Worked With
Ot
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Sep 22, 2025 -

Germain Hyundai responded

We apologize for the long wait and any inconvenience caused. It's concerning to hear that your car wash and tire rotation weren't completed as expected. We'd like to understand more about what happened so we can make things right for you. Please give us a call when you have a moment. Thank you, Cindy Lentz - Fixed Operations Director - clentz@germain.com

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