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Germain Kia of Columbus

Columbus, OH

4.7
346 Reviews

1455 Auto Mall Dr

Columbus, OH

43228

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Showing 346 reviews

February 24, 2019

Awesome It was a great experience. The salesman as well as the guy who did my deal Great! I recommend anyone to go get a car! More

by Queendee286
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Bias, Terry Mowder
November 04, 2018

Awesome Service I brought my car in today, Saturday, November 3rd to have my oil changed and have my right front tire checked, because it was losing air. From the tim More

by jamaicanmehappy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jusin Lunday
September 03, 2018

Horrible experience all the way around Alright, so here goes. Forewarning this is going to be a long post. #hatfieldkia on automall drive done pissed off the wrong person. I purchased a More

by Anonymous
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chad Hart
February 02, 2018

Fast and effecient service Special Thank you to the service guys at Hatfield Kia. It started for me at 8:30 AM when I called needing in later that evening. From the second I wal More

by DRomeo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg
December 16, 2017

Fantastic dealership From the salesmen to the service guys! They are tip top people to work with. Very patient! They are there for the customer. They do not push you into More

by sweetsistertammy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Raymond
December 14, 2017

Salesman - Joe Creekbaum. Great experience. Very quick. I was chatting with him online, provided Vin #, they did a sight unseen appraisal. They had the car pulled up when i got there a half hou More

by nostanks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Creekbaum
November 12, 2017

cold, arrogant The service center appears to do a good job but the prices are way to high for routine maintenance work especially on a vehicle still under warranty. More

by Mr. C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
don't know
June 06, 2017

Excellent service! When it comes to servicing my Kia, I appreciate that when the time comes for service at various miles on my car, they present me with 3 different leve More

by Anita
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Parsons
Jun 12, 2017 -

Germain Kia of Columbus responded

Anita, thank you for taking the time to leave a review for us at Hatfield Kia. We're happy we could meet your expectations! We will be sure to let our service team know they do a great job! We are always more than happy to assist you if anything else comes up. Take care!

May 31, 2017

Awful Service Center Experience I took my car in for an oil change on a Saturday. During the oil change, the mechanic found some other issues that would take until Monday afternoon t More

by Gml17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Hayley & Heather
May 30, 2017

Great dealership They were very open to listen to what I was looking for and to what my budget was . They don't have a high pressure sales team like some of the other More

by Jbeard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Smith
Jun 12, 2017 -

Germain Kia of Columbus responded

Jbeard, we are so pleased you enjoyed your visit to Hatfield Kia! We sincerely thank you for the positive review, and look forward to seeing you again soon!

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