Germain Kia of Columbus

This was my best car buying experience EVER!! Susan responded immediately to my inquiry regarding a brand new Kia Soul and within a few days I was test driving it. Although personally I was stressed responded immediately to my inquiry regarding a brand new Kia Soul and within a few days I was test driving it. Although personally I was stressed and pressured to quickly find a car because mine had finally died, I never felt pressured by Susan to get that one or any other one. She was patient, answered all my questions, and make completely sure that this was the right purchase for me!! She was also very knowledgable about the car. I've had my car almost a week, and thanks to Susan, this was the perfect car. I absolutely LOVE IT!! Thanks Susan!! More

I cannot even begin to tell you what I have gone through with this place for over a year now, otherwise, we would be here all day. Let's just say that when I went in this place specifically asking for a SAF with this place for over a year now, otherwise, we would be here all day. Let's just say that when I went in this place specifically asking for a SAFE vehicle to transport my newborn baby in, they gave me a DANGEROUS xxx that I have had nothin but problems with since. I was promised by my salesperson Jeremy that these issues would be fixed. When I took the car in for repair, they told me my wheel bearings were bad and that my wheels would fall off while driving if I didn't get it fixed right away. No one wanted to help me then and apparently "didn't know what I was talking about." I have learned my lesson and I hope they learned theirs. This place deserves NO stars. Putting my child in danger. Of course they won't admit to that! I will let everyone know, DO NOT BUY FROM HERE!!! More

Rob did a great job and I absolutely love my truck. This is the second time I have worked with Hatfield this year and both experiences were fantastic. Great job guys! is the second time I have worked with Hatfield this year and both experiences were fantastic. Great job guys! More

After trying several places for a new suv, I finally went to Hatfield Kia and Susan was so helpful. She made the experience fun and painless, she will definitely be the first person I go see from now in! to Hatfield Kia and Susan was so helpful. She made the experience fun and painless, she will definitely be the first person I go see from now in! More

Amazing experience and awesome service. SO THRILLED with my truck!! No pressure to buy at all!! Love it!! Definitely going to come back whenever i need to get another vehicle. Will recommend to any friends my truck!! No pressure to buy at all!! Love it!! Definitely going to come back whenever i need to get another vehicle. Will recommend to any friends that need a new vehicle. Thank you so much for everything!! More

I found a truck on line that I liked,I Sent in an email and got a quick reply. Tim Moore set everything up for me over the net, I came in,drove the truck home Tim Moore made it fast and easy for me. and got a quick reply. Tim Moore set everything up for me over the net, I came in,drove the truck home Tim Moore made it fast and easy for me. More

My family has bought many cars from Steve throughout his many years at Germein Toyota. Steve is the best salesman I've ever dealt with when buying a car. He does follow-up calls to see how you like your c many years at Germein Toyota. Steve is the best salesman I've ever dealt with when buying a car. He does follow-up calls to see how you like your car and tries to get you the best deal possible. Now that he is at Hatfield I will continue to buy cars from him More

I am very happy with my car! It's exactly what I was looking for. Dennis was kind and very polite. I didn't feel pressured. Thank you looking for. Dennis was kind and very polite. I didn't feel pressured. Thank you More

We have purchased several cars from Tim. He is a very nice guy and not pushy like most. I would def recommend people to him. nice guy and not pushy like most. I would def recommend people to him. More

Never would I have thought that shopping for a car could be such a pleasant experience. Steve answered all my questions and concerns, and was very professional. After consulting with his manaager, I was ass be such a pleasant experience. Steve answered all my questions and concerns, and was very professional. After consulting with his manaager, I was assured that the car was fully inspected and that the price was below one at a nearby dealership. I will gladly refer anyone I know that is shopping for a new vehicle to drive west to see Steve at your dealership! Thank you again for a most positive car buying experience! More