Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a Review

Germain Kia of Columbus

Columbus, OH

Overview
Employees
Reviews
Vehicles
4.5
375 Reviews
If you’re looking for a fun-loving, free-spirited ride to fit your life in Columbus, Grove City and Dublin, Ohio, a Kia might be what you need. You can visit us here at Germain Kia of Columbus to find your favorite Kia model with the help of our devoted team.
Contact Dealership

1455 Auto Mall Dr

Columbus, OH

43228

Directions

By Type

Showing 375 reviews

July 31, 2025

Kyla was easy to deal with and made the process much more easier than past experiences More

by Cmv1353
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse
Report | Print
Jul 31, 2025 -

Germain Kia of Columbus responded

Thank you for the great review. We look forward to seeing you again at Germain Kia of Columbus!

July 26, 2025

Had an appointment for service. And a recall to be taken care of. Got what I needed within a reasonable timeframe More

by Lucy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Braden
Report | Print
Jul 29, 2025 -

Germain Kia of Columbus responded

We’re happy we could help with everything in a timely manner, Lucy. Thanks for choosing Germain Kia of Columbus!

June 14, 2025

Mike, my sales agent, was very helpful, patient and kind. I appreciate his help. Thank you so very much. More

by sugarrazz53
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike, Rinkes
Report | Print
Jun 16, 2025 -

Germain Kia of Columbus responded

We're delighted to hear that Mike provided you with such helpful and patient service at Germain Kia of Columbus. Thank you for sharing your experience, and we appreciate your kind words!

June 04, 2025

Great service and good place. Friendly people. Quality, excellent company, free coffee, Wi-Fi, snacks, and water. Gracias, Gracias Gracias. 20 * star More

by Cesar's Travel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Report | Print
Jun 04, 2025 -

Germain Kia of Columbus responded

Thank you for the glowing review! We're delighted to hear that you enjoyed your experience with us at Germain Kia of Columbus. We appreciate your kind words and look forward to welcoming you back soon!

June 04, 2025

Terrible customer service. Given an appointment as stated in email then told it was not an appointment but a check in time. replaced engine from recall and car still doesn't ru More

by saholmes8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service guy
Report | Print
Jun 05, 2025 -

Germain Kia of Columbus responded

It's disappointing to hear about your experience with our service. We strive for clear communication and professionalism, so it's concerning that we fell short in this instance. Please reach out to me directly so we can address these issues and work towards a resolution for you. Thank you, Todd Gibbs - Service Manager - 614-465-4572

June 04, 2025

Coming to Germain Kia is like being at home. Here, every customer feels like they're sharing the company with their family while waiting for the service they need to do to their vehicle. In the More

by Cesar's Travel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Report | Print
Jun 04, 2025 -

Germain Kia of Columbus responded

We're delighted to hear that Germain Kia of Columbus feels like home and that you enjoy the amenities we offer. Our team is committed to providing excellent service, and it's wonderful knowing we've made such a positive impression on your visits. Thank you for choosing us as your favorite dealership!

June 03, 2025

I really appreciate Eric's attention, he is a very didactic, explicit and schedule-compliant advisor. I'm very happy with your attention. A great Eric. Thank you for everything. More

by Luciano Zeballos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Report | Print
Jun 04, 2025 -

Germain Kia of Columbus responded

Luciano, we're so glad you received attentive, thorough service from Eric at Germain Kia of Columbus. Thank you for sharing your positive experience!

May 31, 2025

Very good service, great with taking care of people! !! I would buy from them again. More

by staylor28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Werner
Report | Print
Jun 02, 2025 -

Germain Kia of Columbus responded

Thank you for your confidence in Germain Kia of Columbus, and for your business! We are grateful to have you as a customer!

May 24, 2025

I appreciate the way Braden stayed in touch throughout the service process via text and phone. Getting in and out of the service center was a smooth, easy process even in a holiday weekend. More

by carguyx19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Braden
Report | Print
May 26, 2025 -

Germain Kia of Columbus responded

We're delighted to hear that Braden kept you informed and made your visit smooth at Germain Kia of Columbus, even during a busy holiday weekend. Thanks for sharing your experience with us!

May 21, 2025

Eric was very pleasant/friendly, explained everything they were going to be doing. Excellent service!@ More

by Jyonker63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Report | Print
May 22, 2025 -

Germain Kia of Columbus responded

We're delighted to hear that Eric provided excellent service at Germain Kia of Columbus. Thank you for sharing your experience with us!

1
2
3
4
...
38