Germain Kia of Columbus

Great Job DUSTIN TOWNSEND! - Dealing with a total loss situation is never fun, but God worked it out and Hatfield Kia played a major part in my success story. I researched online to find something afforda situation is never fun, but God worked it out and Hatfield Kia played a major part in my success story. I researched online to find something affordable in a used car, but when I came across the new Kia Optima, I decided to purchase a new car. More car for your buck - affordable luxury. You also can't beat the customer service. I researched online and placed an inquiry. I received an email and a phone call from Dustin Townsend regarding my inquiry. When I arrived to the dealership, he was the first person to greet me at the door. We discussed all of the necessary information to make the best decision. Dustin was extremely well informed, hospitable, professional and humorous. He kept us entertained as we waited for our paperwork. It was a wonderful experience, I love my new car. I have already given out Dustin's business cards to two friends in need of a new car. Thank you very much Dustin! Sincerely, Yvette-Happy Kia Owner More

I had a great experience with Tim Moore. My car broke down for good and I had to get a replacement quick. I went to a few other dealerships to test drive vehicles but when I arrived at Hatfield Kia- Tim down for good and I had to get a replacement quick. I went to a few other dealerships to test drive vehicles but when I arrived at Hatfield Kia- Tim Moore made sure I could find what I was looking for there. I don't know how he put up with me, but I test drove at least a dozen used cars before finding the one I wanted. I also had it checked out by a mechanic before purchase. It was a great experience as I do not normally enjoy car shopping at all. In the end I was very satisfied with my purchase and glad I landed at this dealer. More

I had seen a 98 vw Beetle and the website and I called spoke to Stew. At first I was not able to get the car, Stew went above and beyond his means to get me in the car I wanted. I have never had a car sal spoke to Stew. At first I was not able to get the car, Stew went above and beyond his means to get me in the car I wanted. I have never had a car salesman do that for me. I'm the happiest person right now driving the car I saved to get. I would recommend stew to all my family and friends.... THANKS STEW U ROCK!!! More

Went and test drove a few cars in the used cal lot, prices were good, but cars either had body damage or something was going wrong, one car was a jeep which had a poor suspension that felt like you wer prices were good, but cars either had body damage or something was going wrong, one car was a jeep which had a poor suspension that felt like you were driving a spring horse found at the toy store, while another had no second gear. Finally we settled on an Envoy and they worked with our price. The used car staff was great, however when it comes to something that should be as simple as a title question (cash sale), which we did not receive before the temporary tag ran out, forget it. I was told to contact Hatfield's business office and someone named Cindy, I left a message, next day still no call. I kept getting transfered to people that were not answering including a manager, I am now heading to the State of Ohio BMV Title Office to see if any thing got filed and try to claim a lost title. Tried again, just get "Not at my desk again" More

Stew Smith was friendly and informative. He stayed in Stew Smith was friendly and informative. He stayed in touch and was helpful in finding the right vehicle. This was over a four week period, which is Stew Smith was friendly and informative. He stayed in touch and was helpful in finding the right vehicle. This was over a four week period, which is unusual for a salesperson. he also made certain the car was in good running condition. More

Stew has been a wonderful salesman.He went beyond what most salesman would do.He made sure to put me in the car I wanted,and to find one I could afford.He was/is a very friendly guy and I would recommend most salesman would do.He made sure to put me in the car I wanted,and to find one I could afford.He was/is a very friendly guy and I would recommend him to anyone of my friends or family members.Keep up the good work Stew... Sincerely, Darla Price More

We are a returning customer from buying a new Kia Sorento back in 2004. We were looking for a new vechile. Steve Brown was very helpful and answered our questions and did not pressure us into buying anythi back in 2004. We were looking for a new vechile. Steve Brown was very helpful and answered our questions and did not pressure us into buying anything. We ended up buying a Sorento SX and the Optima SX. Jaleon was great in getting us low interest rates and explaining everything to us as we went along the process. Both Steve and Jaleon were AWESOME and we will be back again time and time again. More

I had a nice exsperience at this dealership, had been looking for the same vehicle at many other local dealerships, sadly they did not earn my business. Wanted to test drive the kia at another dealership looking for the same vehicle at many other local dealerships, sadly they did not earn my business. Wanted to test drive the kia at another dealership, they made me drive the vehicle in an obstical course at there dealership, did not want to put miles on the car? I did not get a chance to see how the car/cars would perform on the open road, a new meaning to the term were Dealin.. I left, the next dealership was Hatfield Kia, and I drove around to see what supply the dealership had, important to have a choice and an assorative of colors and packages to choose from. Terry Mowder greated me with professionalism, and answered all of my questions and concerns about the kia model I was looking at and compared the sorento and the sportage, to give me a better idea of what would be functionable for my needs and my family. Thank you again Mr Terry Mowder for all the information Ive learned from you about the kia,and for being a professional sales person that cared what I wanted and did not try to sell me a vhehicle that I did not want. I absolutely love to drive my new Kia, My husband and friends use to call me mustang mom, now Im known as kia soccer mom...thank you so much for being a friendly dealer More

David is the greatest guy. You really feel like you've known him your whole life. I appreciated his kindness and help in purchasing my first new car. I had gone to two other dealerships that same day an known him your whole life. I appreciated his kindness and help in purchasing my first new car. I had gone to two other dealerships that same day and was a nervous wreck due to the high pressure of the previous places. I felt played at the other places but felt taken care of with David. More

We appreciate Stew's help in finding a car for our daughter! He was very friendly and went above and beyond to find a car that met our budget and also the requirements of a 16 year old girl! Thanks daughter! He was very friendly and went above and beyond to find a car that met our budget and also the requirements of a 16 year old girl! Thanks for all your help! More