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Germain Kia of Columbus

Columbus, OH

4.7
346 Reviews

1455 Auto Mall Dr

Columbus, OH

43228

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Showing 346 reviews

September 02, 2011

Steve Brown we great to work with, knowledgeable, customer oriented. Definitely would send more business his was if the opportunity arises. Came away completely satisfied. More

by groomsv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Brown
August 31, 2011

Overall a great experience. Susan was very friendly and knowledgeable about the vehicle I purchased. Outstanding customer service from the first contact to the signing of papers, and not to forget Jeremy i More

by blaze51
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Fisher, Jamie (Finance)
August 31, 2011

this was the best car shopping experience i've ever had. i was very picky about what i wanted and had several obstacles in obtaining it but steve was very patient and continued to work with me until i was s More

by christina beaTTY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
steve brown
August 29, 2011

Stew Smith was very helpful and informative. He was personable and funny and a refreshing change from most car salesmen. He made me feel comfortable & I felt like he tried his hardest to help me find t More

by Alison11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stewart Smith
August 29, 2011

Tim Neilson (hope I am spelling his last name correctly) was very good to work with. He was very accommodating to our 24 hour test drive request. He seemed to very honest with his answers to our questions More

by angjgordon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Neilson
August 28, 2011

Bought my Kia Sorrento last year, Tim Moore was our salesman. He was so helpful and friendly. I absolutely love my Sorrento, and have been very happy with it. It is easy to drive, and comfortable to ri More

by Alison Chapman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Two
August 27, 2011

Worst dealer ever!!! Salesman lied about vehicle. The paperwork from the service department was a complete fabrication...either they did not look at the vehicle or they lied on the paperwork. Both the sa More

by ausmos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steve Shedlock
August 27, 2011

Stew was extremely friendly, open and helpful. He made the experience enjoyable. He took his time with us and found the answers to our many questions. More

by Sandy1960
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stew Smith
August 27, 2011

Tim did a great job! He helped me find the right van for the right payment prices I could afford. He was very knowledgable and friendly! Everyone at Hatfield was accomidating and extremely helpful and fri More

by bflesher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Nilsen
August 26, 2011

a wonderful dealership and friendly sales staff. stewart was very accommodating. i will tell all my friends and family about my awesome experience at hatfield kia and try to buy my vehicles from hatfield fr More

by debikoontz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stewart Smith
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