Germain Kia of Columbus

We went to Hatfield Kia on the notion of checking out the Kia Soul and maybe doing a test drive only to end up buying a vehicle and have an awesome experience. When we first parked, Tim was very courteous n Kia Soul and maybe doing a test drive only to end up buying a vehicle and have an awesome experience. When we first parked, Tim was very courteous not only to us but to his coworkers asking if we have another person we were working with. That impressed us both right out of the gate which made us feel comfortable and the process from then on was the easiest we have ever had in purchasing a vehicle ever. Tim's personality and non-pressure salesmanship as well as attention to detail is bar none. He never once tried to force us into anything we didn't feel comfortable with, made sure our needs were met and was always willing to work with us at every level. Even when we returned to have our bug shield and visors added, he scheduled the time for us, spoke to Service in detail of our visit for us, checked in periodically and confirmed the process was completed appropriately. Awesome work Tim and we will continue to recommend you and Kia to our friends and family. We also worked with Michelle on the paperwork and her attention to detail and knowledge is outstanding. We look forward to working with the Hatfield Kia family again on our next vehicle. More

My whole experience with Hatfield Kia was great. The salesman was very friendly and was very knowledgable in explaining all features of vehicle. My salesman worked hard to get me the best possible deal salesman was very friendly and was very knowledgable in explaining all features of vehicle. My salesman worked hard to get me the best possible deal on my trade in. The entire staff at Hatfield Kia were very friendly. More

I have bought several cars from TIM MOORE.Each time Tim handled the sales very professional. I was allow to test drive each car & he answered any questions i had about the car.I met the service manager,and handled the sales very professional. I was allow to test drive each car & he answered any questions i had about the car.I met the service manager,and the service writers.Also meet the general manager.With his help i was able to get a good price on the car i bought. More

Went to test drive a red 2009 Ford Focus. Mr.Stephen Shedlock greeted us upon our arrival and quickly allowed us to test drive the vehicle. We liked the car and proceeded to negotiate a price. Yes, ther Shedlock greeted us upon our arrival and quickly allowed us to test drive the vehicle. We liked the car and proceeded to negotiate a price. Yes, there was some negotiation as expected, but we did not feel pressured. Mr. Shedlock has an easy-going personality that we liked and as we negotiated the process did not become very stressful. We agreed on a price and from there he walked with us to a reception area where we waited for about 30 minutes until a credit application was processed. Mr. Jaleon Wilder approached us in a very polite way and welcomed us to his office. We had a pre-approved check from our local bank at rate of 4.25% and Mr. Wilder was able to offer a rate of 3.74%. This was a better rate so we proceeded to close based on this rate. Mr. Wilder was very professional and cordial. We completed the transaction and left with the car. Overall, it took us slightly over 1 hour to complete the whole process with a payment around the figure that we had planned and expected. We hope that the car gives us good service for many years and we do not have to regret this transaction. If so, we will certainly become long term customers referring other potential customers and will purchase another car in the next two years or so. More

I had an awesome car buying experience. I was very concerned about the affordability of a newer car. During the pre application i spoke to Susan over the phone. I explained to her what my current fina concerned about the affordability of a newer car. During the pre application i spoke to Susan over the phone. I explained to her what my current financial situation was and my price point. Susan was able to identify compatible vehicles based on my price point and personal preference. Susan was very knowledgeable about the vehicles on the lot and allowed me to test drive several vehicles until I was able to find the right one for me. Sam the used car sales manager was very instrumental in ensuring that I got the vehicle at an affordable monthly payment. He performed a miracle for me and I am very grateful for that. Michelle in finance did a great job explaining the terms and conditions of my car loan. Overall I had a wonderful experience. The whole Hatfield Kia team was phenomenal. More

I went there with a friend and I wasn't even the one shopping for a car. Susan listened to me and realized I could be happier in a vehicle that was on the lot. Before I knew it I was driving home in a d shopping for a car. Susan listened to me and realized I could be happier in a vehicle that was on the lot. Before I knew it I was driving home in a different car. Susan really listened to me and sam did a fantastic job with the numbers. Michelle was very thorough and friendly. I have already told all of my friends about the experience. This is my second purchase at this dealership. More

The buying experience turned out to be everything I had hoped it would be. My trade in vehicle was rather easy to deal with,And at a dealership of this size. the trade could not have been more complicate hoped it would be. My trade in vehicle was rather easy to deal with,And at a dealership of this size. the trade could not have been more complicated and with that the smaller dealers wouldn't even attempt to help me. They also had what I was searching for in my new vehicle.In fact,no one else within 75 miles could match the selection. I was also very impressed with the professionalism shown by the staff and the efficiency with which they handled everything.I would not hesitate recommending Hatfield Kia to anyone in need of a new vehicle. More

Fantastic staff. Smooth transaction. Wait times average. They went above and beyond a typical purchase to help me get exactly what I needed in my vehicle. Vehicle delivered in pristine condition. average. They went above and beyond a typical purchase to help me get exactly what I needed in my vehicle. Vehicle delivered in pristine condition. Customer service after the sale was phenominal. Look forward to working with them throughout the life of this vehicle. More

Both Steve and Jamy went above and beyond to see that our new car experience was a great one. Steve went the extra mile to come to my place of employment to get the documents signed. He also made sure that w new car experience was a great one. Steve went the extra mile to come to my place of employment to get the documents signed. He also made sure that we got exactly the car that we wanted. We have in the past bought all of our cars, both new and used, from Ricart; not any more. Thanks for making this a great experience, Steve. Jamy worked and worked with the numbers that he was given to make sure our payment was right were we wanted it. Thanks again to you both! Tim & Michelle Petruskevich More

i was taken care of with the care and help you would hope to receive when looking to acquire a new car.from the first contact online through the in person meeting all my concerns and needs were met with ever to receive when looking to acquire a new car.from the first contact online through the in person meeting all my concerns and needs were met with everyone i had contact with at the dealership. a very pleasureable experience! More