Germain Lincoln

Car in for service again! It is never pleasant to bring your car in for service and have to wait for the repairs to be made. It's always a pleasure to interact with Justin Yoer It is never pleasant to bring your car in for service and have to wait for the repairs to be made. It's always a pleasure to interact with Justin Yoerger. He is professional, courteous and competent and will do whatever it takes to please the customer and get the car serviced quickly and you on your way. He is a real asset to the dealership and we will probably buy our next car there thanks to him even though we complain constantly about the long drive there....Jack Pettit More

Words of praise and satisfaction Scott Moessner, Service Consultant at Germain Lincoln, Naples is knowledgeable, professional and effective. Problem identified, solution found, quickl Scott Moessner, Service Consultant at Germain Lincoln, Naples is knowledgeable, professional and effective. Problem identified, solution found, quickly fixed. Simple, straight forward. Thank you Yvon More

warranty issue Justin Yoerger service representative, was the only reason that I kept patient during the month long diagnosis and repair of my 2011 Lincolin MKS. He Justin Yoerger service representative, was the only reason that I kept patient during the month long diagnosis and repair of my 2011 Lincolin MKS. He kept me informed of the progress every step of the way. He is an asset to the Germain family of dealerships. More

Dave Kern is awesome# We just bought a Lincoln MKC And love it! Our salesman Dave Kern was excellent to deal with. He really knows his Lincolns and was very kind and hardwo We just bought a Lincoln MKC And love it! Our salesman Dave Kern was excellent to deal with. He really knows his Lincolns and was very kind and hardworking on our behalf to make us happy. The dealership is a friendly helpful place. Top notch team! Susan and Joe Scavelli Ft Myers More

Great service at Germain As always the service at Germain was wonderful. Scott Moessner and all the people are so responsive and friendly. I can trust everyone to be honest an As always the service at Germain was wonderful. Scott Moessner and all the people are so responsive and friendly. I can trust everyone to be honest and helpful at all times. Thank you very much and I will always recommend you to friends for purchase and/or service. More

You get my vote for best service around! This is my second Lincoln and your service center is one of the reasons I am a repeat customer! Justin Yoerger has always been helpful and listened t This is my second Lincoln and your service center is one of the reasons I am a repeat customer! Justin Yoerger has always been helpful and listened to my concerns. While waiting for my loaner car last week I recommended Germain Lincoln to a couple considering purchasing there. The service department is the reason I can comfortably make that recommendation! More

PROFESSIONAL AND COMPLETE SERVICE THE PROFESSIONALISM AND KNOWLEDGEABLE SERVICE MANAGERS LIKE JUSTIN YOERGER ARE KEY TO THE SERVICE THAT I RECEIVED WHEN I BROUGHT MY LINCOLN IN FOR SER THE PROFESSIONALISM AND KNOWLEDGEABLE SERVICE MANAGERS LIKE JUSTIN YOERGER ARE KEY TO THE SERVICE THAT I RECEIVED WHEN I BROUGHT MY LINCOLN IN FOR SERVICE. SO YES I WOULD RECOMMEND THIS DEALER AND THIS GREAT CAR -MKZ HYBRID More

Complete satisfaction My Lincoln was in for it's scheduled service and it's always a pleasure to interact with Justin Yoerger. He is professional, courteous and competent a My Lincoln was in for it's scheduled service and it's always a pleasure to interact with Justin Yoerger. He is professional, courteous and competent and will do whatever it takes to please the customer. More

Recurring problem Both Justin Yoerger and Joe Di Claudio work very hard to provide a great customer experience. The problem I have had is my car has been in many times Both Justin Yoerger and Joe Di Claudio work very hard to provide a great customer experience. The problem I have had is my car has been in many times (6-7) for the same problem and it was not fixed .As the last time is recent, it is too soon to know if it is fixed. I don't blame them but Lincoln has done a very poor job. No one seems to know how to fix the problem.This is my first Lincoln and may be my last Feel free to contact me . Tom Szott at (239) 949 4080 More

Routine mainteance I needed to get some work done . I e-mailed Justin Yoerger and that is where the positive experience started. He got me an appointment when I wante I needed to get some work done . I e-mailed Justin Yoerger and that is where the positive experience started. He got me an appointment when I wanted one. Justin always answers my e-mails in a timely manner so he is super easy to work with. I always wait for service as the atmosphere is fabulous, I do a little work with the free internet, the office setting that is supplied is something I appreciate. The car is always washed and vacuumed, the work is completed without a problem. All cars need maintenance, Justin makes is real easy to take care of! More