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Germain Porsche of Ann Arbor
Ann Arbor, MI
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I had a rattle in the headliner. Trish Desmarais was able to diagnose the issue accurately, and had the repair completed as promised. Very pleased with the service. Trish Desmarais was able to diagnose the issue accurately, and had the repair completed as promised. Very pleased with the service. More
Tricia D. , assisted me with my 2017 Porsche Macan service needs. I would highly recommend their service from the Ann Arbor area. I really appreciated the promp , assisted me with my 2017 Porsche Macan service needs. I would highly recommend their service from the Ann Arbor area. I really appreciated the prompt service and loaner vehicle I received for my time of service. Sincerely, Jerry T. Belleville, MI More
Phil Kaiser goes above and beyond to provide excellent service and is someone I trust implicitly. No unnecessary repairs are suggested, and the work has been top notch. Definitely worth the drive. service and is someone I trust implicitly. No unnecessary repairs are suggested, and the work has been top notch. Definitely worth the drive. More
Fantastic service. Tricia was my advisor - outstanding customer service and communicated extremely well. I will definitely return. Tricia was my advisor - outstanding customer service and communicated extremely well. I will definitely return. More
I have religiously taken my car for service at Porsche of Ann Arbor. I have worked almost exclusively with Phil Kaiser. He has always taken excellent care of my vehicle and kept me informed on the status. Ann Arbor. I have worked almost exclusively with Phil Kaiser. He has always taken excellent care of my vehicle and kept me informed on the status. I am fortunate to have Phil and Porsche of Ann Arbor to take care of all my car needs. I will continue to be a loyal customer. More
By far the very best dealership I have ever dealt with. Phil Kaiser listens and pays attention to every detail. Very honest and truly cares about you and your vehicle. Same goes for Danny Young as there Phil Kaiser listens and pays attention to every detail. Very honest and truly cares about you and your vehicle. Same goes for Danny Young as there is no one else I feel more comfortable with working on my car. Thanks guys and thank you Porsche Of Ann Arbor! More
Phil Kaiser is very helpful and trusworthy. In fact, I just rely on him to take care of everything. I can call or email him, he has my credit card, makes the appointment, sends a driver to pick In fact, I just rely on him to take care of everything. I can call or email him, he has my credit card, makes the appointment, sends a driver to pick up my car, fixes whatever needs to be fixed, calls or emails me with the cost (per my preference) and returns the car. All around my schedule. He makes sure that everything that needed to be done got done, and if he finds anything unexpected, communicates well about it. It's one of the perks of owning a Porsche - excellent service! And my car has nearly 160,000 miles on it yet runs like new. I am very busy at work. Time is money. The fact that they take care of everything around my schedule saves me a lot of money! More
The good news here is that Tricia Desmarais has recently joined as service manager. My previous Porsche service experience was with a terrific dealership (Porsche Redwood City) in California. When I moved joined as service manager. My previous Porsche service experience was with a terrific dealership (Porsche Redwood City) in California. When I moved here 2 years ago I had some difficulty connecting with the service department. Tricia, Phil and Dan (and team) really listen, know what they are doing, and stay in touch. Super happy. More