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Germain Porsche of Ann Arbor

Ann Arbor, MI

5.0
28 Reviews

2575 South State St.

Ann Arbor, MI

48104

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Showing 28 reviews

July 24, 2024

I had a rattle in the headliner. Trish Desmarais was able to diagnose the issue accurately, and had the repair completed as promised. Very pleased with the service. More

by dwsjung
Recommend Dealer
Yes
Employees Worked With
Trish Desmarais
Jul 25, 2024 -

Germain Porsche of Ann Arbor responded

Hearing that you had a stellar experience is the best thing we could hope for! Your recommendation means a lot to us. We look forward to serving you for many years to come! Best Regards, JP Lammers General Manager

July 22, 2024

Tricia D. , assisted me with my 2017 Porsche Macan service needs. I would highly recommend their service from the Ann Arbor area. I really appreciated the promp More

by jejwt06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tricia Demarcus. , Phil Kaiser
Jul 23, 2024 -

Germain Porsche of Ann Arbor responded

Thank you for your trust in our service team! We're happy Phil provided you with prompt and quality service. Please don't hesitate to give us a call the next time we may help you. Best Regards, JP Lammers General Manager

July 15, 2024

Phil Kaiser goes above and beyond to provide excellent service and is someone I trust implicitly. No unnecessary repairs are suggested, and the work has been top notch. Definitely worth the drive. More

by MacanS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Kaiser
Jul 16, 2024 -

Germain Porsche of Ann Arbor responded

We are thrilled to know you are completely satisfied with your experience with us here at Germain Porsche of Ann Arbor and our team appreciates the kind 5-star rating. We look forward to working with you again. Best Regards, JP Lammers General Manager

July 12, 2024

Fantastic service. Tricia was my advisor - outstanding customer service and communicated extremely well. I will definitely return. More

by Matt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tricia, Phil Kaiser
Jul 12, 2024 -

Germain Porsche of Ann Arbor responded

Hi, Matt! Thank you for sharing positive feedback on your visit with Tricia. We're glad she made sure everything was handled and explained thoroughly. We hope to emulate this experience at your next appointment! Best Regards, JP Lammers General Manager

July 11, 2024

I have religiously taken my car for service at Porsche of Ann Arbor. I have worked almost exclusively with Phil Kaiser. He has always taken excellent care of my vehicle and kept me informed on the status. More

by atsang76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Kaiser
Jul 11, 2024 -

Germain Porsche of Ann Arbor responded

Thank you for your lovely feedback! We're pleased you continue to receive the best care and guidance from Phil and the Germain Porsche team. Please don't hesitate to get in touch when we can assist you again. It's always our pleasure. Best Regards, JP Lammers General Manager

July 11, 2024

By far the very best dealership I have ever dealt with. Phil Kaiser listens and pays attention to every detail. Very honest and truly cares about you and your vehicle. Same goes for Danny Young as there More

by Picky958tt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Young , Phil Kaiser
Jul 12, 2024 -

Germain Porsche of Ann Arbor responded

Thank you for the positive feedback on your service visit! We truly appreciate your business and we're glad this experience met with your expectations of value and care. We look forward to more opportunities to serve you! Best Regards, JP Lammers General Manager

July 10, 2024

Phil Kaiser is very helpful and trusworthy. In fact, I just rely on him to take care of everything. I can call or email him, he has my credit card, makes the appointment, sends a driver to pick More

by alonk123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Kaiser, Eric Gedeon
Jul 11, 2024 -

Germain Porsche of Ann Arbor responded

Thank you for taking the time to leave us this positive review! It is always our goal to ensure our guests' experience is as pleasant and efficient as possible, and we are glad that Phil and our team takes great care of you. Please do not hesitate to let us know if there is ever anything more that we may help you with. Best Regards, JP Lammers General Manager

July 10, 2024

The good news here is that Tricia Desmarais has recently joined as service manager. My previous Porsche service experience was with a terrific dealership (Porsche Redwood City) in California. When I moved More

by Very happy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tricia Desmarais - Service Manager - five stars, Phil Kaiser
Jul 11, 2024 -

Germain Porsche of Ann Arbor responded

Thanks for the awesome feedback on your service visit! We hope you'll continue to choose Germain Porsche of Ann Arbor for your automotive needs. Best Regards, JP Lammers General Manager

July 03, 2024

Phil Kaiser was very helpful and helped get my tire replacement very quick within one day! More

by Mariakana95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Kaiser
Jul 08, 2024 -

Germain Porsche of Ann Arbor responded

Thank you for sharing your positive service experience with Phil and our team. We are happy to know we were able to assist with your tire replacement and get you quickly back on the road. Best Regards, JP Lammers General Manager

June 18, 2024

Always a good experience. Phil Kaiser handled my problem quickly and courteously. Perfect as always. More

by prp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Kaiser
Jun 19, 2024 -

Germain Porsche of Ann Arbor responded

Thank you for sharing your positive experience with us. It is our pleasure to serve you and we hope that you do not hesitate to let us know if there is ever anything more that we may help you with. Best Regards, JP Lammers General Manager

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