Germain Toyota of Columbus

Isaiah Smith found me a red Toyota Highlander that I was hoping for. He was excellent to work with and kept me informed of his progress during the two months process. I am so happy with my purchase and I th hoping for. He was excellent to work with and kept me informed of his progress during the two months process. I am so happy with my purchase and I thank Isaiah for all of his help. More

Karina Lozano was extremely helpful and quick to respond to all of my questions throughout the entire service process. 10/10 experience—I'll definitely be using Germain Service again and hope to work with K to all of my questions throughout the entire service process. 10/10 experience—I'll definitely be using Germain Service again and hope to work with Karina next time! More

I have purchased 5 vehicles from this dealership. Have had good service on my current car. Have a nice waiting area. Madison Rosenberger was very polite and saved me some monet. Thank you. Have had good service on my current car. Have a nice waiting area. Madison Rosenberger was very polite and saved me some monet. Thank you. More

bought a 2025 rav4 ale on 7/14. drove from Columbus,Oh to Scanton,Pa. under 1000 miles round trip. car pulled right entire trip. took it back and saleman, who was trying to be helpf drove from Columbus,Oh to Scanton,Pa. under 1000 miles round trip. car pulled right entire trip. took it back and saleman, who was trying to be helpful, spoke to "the boss." I was told too bad, normal wear and tear, I had 1350 miles on it. howerer, Mahogany Nolan, a service rep, who overheard the conversation said it wouldn't be a problem to get it aligned under warranty. so hooray to Mahogany and meh to the sales force More

I have always experienced great service here. This time Scott Guinn was particularly helpful in dealing with the issue I had with my car. This time Scott Guinn was particularly helpful in dealing with the issue I had with my car. More

I had my 2024 Tacoma serviced here and Scott Guinn was such a standout technician from the moment that he checked me in and reviewed my services to checkout. He was outstanding! I’ll try to always book my such a standout technician from the moment that he checked me in and reviewed my services to checkout. He was outstanding! I’ll try to always book my services with Scott Guinn! Thank you More

Good job. I was in and out fast. Had to wait an hour and a half. Thank you. Scott Guinn serviced me I was in and out fast. Had to wait an hour and a half. Thank you. Scott Guinn serviced me More

Quick turnaround on 2nd key fob for recent car purchased, great experience, no complaints, excellent waiting area great experience, no complaints, excellent waiting area More

This dealership is definitely customer service oriented. Always polite and courteous. We also recommend this particular dealership to friends snd family. Our service rep, Madison Rosenberger, this trip was Always polite and courteous. We also recommend this particular dealership to friends snd family. Our service rep, Madison Rosenberger, this trip was super helpful. ; stars for her. More

I absolutely adore this place! My name is Derrick Burney, and today, July 12, 2025, I purchased a 2025 TOYOTA CAMRY XSE here. Though I’m not wealthy by any means, "LINDA EDWARD'S" My name is Derrick Burney, and today, July 12, 2025, I purchased a 2025 TOYOTA CAMRY XSE here. Though I’m not wealthy by any means, "LINDA EDWARD'S" and "BRIAN DELCID"went above and beyond to make me feel truly valued and appreciated. I traveled all the way from St. Louis, Missouri—a six-and-a-half-hour journey—and every mile was undeniably worth it. They worked tirelessly to secure the very best deal for me, showing genuine care and dedication throughout the process. I am genuinely thrilled to share with the world that Germain Toyota of Columbus offers exceptional service paired with heartfelt customer care. This experience has been nothing short of extraordinary! More