Back

Germain Toyota of Columbus

Columbus, OH

4.7
2,842 Reviews
What makes Germain Toyota Different: 72 Hour Happiness Guarantee If you’re not completely happy with your vehicle, we encourage you to bring it back and exchange it. Just bring back the vehicle in the same condition as when you purchased it, within 3 days and 150 miles or less from the mileage at delivery. It’s all part of finding the right car for you! Certified Product Specialists Our information-rich, Certified Product Specialists are paid on the experience they deliver, not the price you pay. We believe buying a vehicle should be fun for everyone! Transparent, Upfront Pricing Every vehicle at our store is clearly priced, with no hidden fees. All Toyota manufacturer rebates and incentives are included upfront. No games. just a fun, pressure-free environment. Same Day Service We understand that getting your vehicle serviced is important, and should be convenient for you. That’s why we offer same day service appointments. Click, call, or just drive on in. We are ready to help. Personalized Purchase Program We listen to you and find the best payment options that fit you and your family’s needs. No high-pressure sales tactics. Just open, honest dialogue and information sharing. You pick the best program for you, not us. Additional Perks: Accessories your way. One of the clear benefits of buying a new car at our Columbus dealership is that we always give our customers the option to accessorize. Our Toyotas don’t come pre-accessorized, ultimately allowing you to design and package your vehicle the way you want. After all, your car is an extension of your personality, so why buy one that doesn’t fit you to a “T”? ToyotaCare has you covered. We’ll buy your car, even if you don’t buy ours. We don’t just deal with new Toyota models, either! We will gladly purchase your used car whether or not you buy a new set of wheels from us. No hassles-just cash in your pocket. Whether you’re coming from Reynoldsburg, Pickerington, or Westerville, you’ll find our no-haggle purchasing process to be one of the best in Columbus and all of Delaware County. Dealership amenities. Don’t take the Germain Toyota of Columbus promise at face value when you can see it in action. Call us at (614) 868-0300 or visit our dealership at 5711 Scarborough Blvd, to take advantage of our amazing services. You’ll even find our showroom to be a treat to your senses, with its offerings of Wi-Fi, beverages, snacks, and comfortable lounge and work area
Contact Dealership

5711 Scarborough Blvd

Columbus, OH

43232

Directions

By Type

Showing 2,842 reviews

July 22, 2025

Great experience with sales rep Luci Green, she’s very knowledgeable and tenured and knows her stuff. Go with Luci and you won’t go wrong Easy process from start to finish with purchasing a vehicle More

by Kevin.ramey
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Luci Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Delcid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2025 -

Germain Toyota of Columbus responded

Kevin, we truly appreciate your awesome review and recommendation of Luci! Thank you for sharing your experience with us. Congratulations on your new Toyota! Best wishes for pleasant travels, from the whole team at Germain Toyota. Best Regards, Marcello Frustaci General Manager

July 22, 2025

I really appreciated the good service from Germain Toyota of Columbus with his agent Sulayman Nyang who helped us get good vehicles at a good price. Thank you again Mr. Sulayman. Nyang. Please keep it up. More

by adieng2003
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sulayman Nyang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2025 -

Germain Toyota of Columbus responded

We're delighted Sulayman is someone you can count on for a reliable and easy dealership experience! Thank you for your glowing feedback on the exceptional service he provides for you. Best wishes for safe and pleasant travels this summer! Best Regards, Marcello Frustaci General Manager

July 17, 2025

The dealership always does a good job of taking care of my Sienna and I especially appreciate working with Scott Guinn in Service. More

by Ajohnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Guinn
Jul 18, 2025 -

Germain Toyota of Columbus responded

Thank you for your lovely feedback! We're pleased you continue to receive the best care and guidance from Scott and our amazing team. Please don't hesitate to get in touch when we can assist you again. Best Regards, Marcello Frustaci General Manager

July 16, 2025

The employees were friendly and helpful. After 30 years of driving Toyota vehicles, Germain is my first choice in a dealership. More

by Carolynann442000
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin Floyd
Jul 17, 2025 -

Germain Toyota of Columbus responded

Thank you for your thoughtful review, Carolynann! We sincerely appreciate your thoughtful assessment of our dealership, and we hope you'll think of us the next time you have any automotive or Toyota needs. Best Regards, Marcello Frustaci General Manager

July 16, 2025

Colin Floyd was very professional throughout the entire service experience on my vehicle. He was thorough in his explanations. When he did not know something, he tracked down the answer and followed up i More

by mwoo0725
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin Floyd
Jul 17, 2025 -

Germain Toyota of Columbus responded

Thanks for letting us know Collin and our rental team did a great job! Making your service visits convenient and thorough are our top priorities. We hope to do the same at your next appointment. Best Regards, Marcello Frustaci General Manager

July 14, 2025

Mahogany Nolen assisted me at Germain Toyota and provided truly outstanding service. She was knowledgeable, courteous, More

by rodmarine4life
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mahogany Nolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2025 -

Germain Toyota of Columbus responded

We're glad Mahogany made your day a little easier by being accommodating and proactive. Thanks so much for your positive feedback on this experience. We look forward to your next visit with us! Best Regards, Marcello Frustaci General Manager

July 12, 2025

Hello im very pleased with Preston Jenkins the way he helped me thru every step of purchasing our Chevrolet Impala .When I ask him about different items on the Impala he was very well informed with the p More

by chuckkemmer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
AJ Castin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Preston Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2025 -

Germain Toyota of Columbus responded

We're thrilled to hear how pleasant your purchase experience was with Preston's assistance, Chuck! Thank you for sharing your thoughts. We wish you many happy travels this summer in your new pre-owned Impala! Best Regards, Marcello Frustaci General Manager

July 11, 2025

We have 35+ years experience with Germain Toyota. Although our service experience today began with very unexpected charges/services, the common sense explanation offered by the service team was reass More

by hun2n
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Madison Rosenberger
Jul 15, 2025 -

Germain Toyota of Columbus responded

Thank you for your lovely feedback! We're pleased you continue to receive the best care and guidance from Madison and our amazing team. Please don't hesitate to get in touch when we can assist you again. Best Regards, Marcello Frustaci General Manager

July 10, 2025

I believe our service was completed in a timely way, with Christopher Curtis, and received directions initially from Autumn ? when inquiring about other directions as well. It is noted also, that as a Milit More

by maysroger46
Recommend Dealer
Yes
Employees Worked With
Chris Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Autumn (did not get last name).
Jul 15, 2025 -

Germain Toyota of Columbus responded

Thank you for reporting on the exceptional work Chris and Autumn did for you! It is always our pleasure to help you keep your vehicle in shape. Thanks for choosing Germain Toyota for the highest quality service. Best Regards, Marcello Frustaci General Manager

July 07, 2025

I was very pleased with the service to my vehicle and with the people who worked with me - Brian and Sean. Both men were very professional and competent. My vehicle was completed according to the sched More

by Mary Ann Rees
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian in body shop and Sean in body shop
Jul 08, 2025 -

Germain Toyota of Columbus responded

Thanks so much, Mary Ann! We're delighted the value of the support and expertise provided by Brian and Shaun exceeded your expectations. We appreciate your business, and wish you the safest of travels until we meet again. Best Regards, Marcello Frustaci General Manager

...
4
...