
Germain Toyota of Columbus
Columbus, OH
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Easy to find. People very friendly and knowledgeable. Flexible on the price. Financing was quick and easy. We will recommend Germain to people we know looking People very friendly and knowledgeable. Flexible on the price. Financing was quick and easy. We will recommend Germain to people we know looking for a car. More
i purchased a certified 2022 4runner about 45 days ago the sale went very nicely the sales man Jared was friendly the car was great .they even delivered it 100 miles away. The car was delivered dirty ou the sale went very nicely the sales man Jared was friendly the car was great .they even delivered it 100 miles away. The car was delivered dirty outside and inside there was no owners manual. I called the salesman Jared he said he would send me the manual the next day three days later no manual . I called him back he did not answer or respond to the message i left i called 4 other times no response .I called his supervisor he said he would take care of it 4 says later no action . I called the dealership and talked to a manager Lincoln he said he would take care of it 2 days later i received a manual but it was for the wrong car . I called him back 4 times no response. The only way I RECIEVED ANY HELP WAS TO CALL Toyota of USA. I had to file a complaint with them about the dealership. Toyota of USA put me in touch with Amelia at the dealership who finally took care of my problem. It took approximately three weeks to resolve this simple problem .the worst part was they would never call me back when I left a message. I would not deal with this dealership again ever More
Bought the Fiat. Within a week started having problems. Lights blinking. Check engine light on. Evidence of an unreported accident. High pressure when finalizing the Within a week started having problems. Lights blinking. Check engine light on. Evidence of an unreported accident. High pressure when finalizing the deal. More
I must say that D’Lacy Bass was very patient with me and an excellent sales consultant. I would also like to thank Asher Puri for getting me financed. I have been a long time customer and will continue to b an excellent sales consultant. I would also like to thank Asher Puri for getting me financed. I have been a long time customer and will continue to be. More
They weren't responsive to meeting up when I tried to set up a meeting. So that is definitely a issue when you're car shopping. up a meeting. So that is definitely a issue when you're car shopping. More
Great service and professionalism. Chris was incredible and helped me with everything that I needed Chris was incredible and helped me with everything that I needed More
Great work and friendly staff to assist in any way possible. Kept me up to date on the progress. Great job. possible. Kept me up to date on the progress. Great job. More
Another simple and easy service at Toyota West. They are alway accommodating and go above and beyond what is needed. The loaner that they provided so I could drive to my office and work while the b They are alway accommodating and go above and beyond what is needed. The loaner that they provided so I could drive to my office and work while the brakes were replaced was greatly appreciated! More
Jared was incredible helpful. I’m in my early 20’s and a woman which makes me nervous to shop for a car alone. Not only was I respected, but he matched my personality and humor wh I’m in my early 20’s and a woman which makes me nervous to shop for a car alone. Not only was I respected, but he matched my personality and humor which made the experience very comfortable! I had just had a mediocre experience at Honda next door and Jared blew them out of the water. He wasn’t pushy at all and even helped me search other Toyota dealerships for the car I was looking for. Before I left, I looked at a car I was interested but not in love with, then Jared worked with the team to make me an unbeatable offer on a car I DID love. He went the extra mile to get exactly what I wanted. Got rid of the smoke smell I noticed, made a deal to fix a crack in the number for free (yes I have it in writing!) and made an offer for an awesome price. His energy was awesome and made sure I was happy! Basically Jared is the best. 10/10. More