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Germain Toyota of Columbus
Columbus, OH
2,681 Reviews
What makes Germain Toyota Different:
72 Hour Happiness Guarantee
If you’re not completely happy with your vehicle, we encourage you to bring it back and exchange it. Just bring back the vehicle in the same condition as when you purchased it, within 3 days and 150 miles or less from the mileage at delivery. It’s all part of finding the right car for you!
Certified Product Specialists
Our information-rich, Certified Product Specialists are paid on the experience they deliver, not the price you pay. We believe buying a vehicle should be fun for everyone!
Transparent, Upfront Pricing
Every vehicle at our store is clearly priced, with no hidden fees. All Toyota manufacturer rebates and incentives are included upfront. No games. just a fun, pressure-free environment.
Free CARFAX Report
All pre-owned vehicles come with a mechanical and safety check, as well as a free CARFAX vehicle history report.
Same Day Service
We understand that getting your vehicle serviced is important, and should be convenient for you. That’s why we offer same day service appointments. Click, call, or just drive on in. We are ready to help.
Personalized Purchase Program
We listen to you and find the best payment options that fit you and your family’s needs. No high-pressure sales tactics. Just open, honest dialogue and information sharing. You pick the best program for you, not us.
Additional Perks:
Accessories your way.
One of the clear benefits of buying a new car at our Columbus dealership is that we always give our customers the option to accessorize. Our Toyotas don’t come pre-accessorized, ultimately allowing you to design and package your vehicle the way you want. After all, your car is an extension of your personality, so why buy one that doesn’t fit you to a “T”?
ToyotaCare has you covered.
Another perk of shopping at our Toyota dealership in Columbus comes in the form of ToyotaCare coverage. For every new purchase or lease, you also receive this no-cost maintenance plan, which covers all regular maintenance visits for up to two years or 25,000 miles from the vehicle’s original purchase date. Additionally, you’ll receive no-cost 24-hour roadside assistance service for that same two-year/25,000-mile coverage.
We’ll buy your car, even if you don’t buy ours.
We don’t just deal with new Toyota models, either! We will gladly purchase your used car whether or not you buy a new set of wheels from us. No hassles-just cash in your pocket. Whether you’re coming from Reynoldsburg, Pickerington, or Westerville, you’ll find our no-haggle purchasing process to be one of the best in Columbus and all of Delaware County.
Dealership amenities.
Don’t take the Germain Toyota of Columbus promise at face value when you can see it in action. Call us at (614) 868-0300 or visit our dealership at 5711 Scarborough Blvd, to take advantage of our amazing services. You’ll even find our showroom to be a treat to your senses, with its offerings of Wi-Fi, beverages, snacks, and comfortable lounge and work area
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 2,681 reviews
October 30, 2023
Easy to find. People very friendly and knowledgeable. Flexible on the price. Financing was quick and easy. We will recommend Germain to people we know looking People very friendly and knowledgeable. Flexible on the price. Financing was quick and easy. We will recommend Germain to people we know looking for a car. More
by hdweltman
Employees Worked With
Other Employees :
We loved working with Righteous Bridges. Wondrrful!
Helpful September 29, 2023
i purchased a certified 2022 4runner about 45 days ago the sale went very nicely the sales man Jared was friendly the car was great .they even delivered it 100 miles away. The car was delivered dirty ou the sale went very nicely the sales man Jared was friendly the car was great .they even delivered it 100 miles away. The car was delivered dirty outside and inside there was no owners manual. I called the salesman Jared he said he would send me the manual the next day three days later no manual . I called him back he did not answer or respond to the message i left i called 4 other times no response .I called his supervisor he said he would take care of it 4 says later no action . I called the dealership and talked to a manager Lincoln he said he would take care of it 2 days later i received a manual but it was for the wrong car . I called him back 4 times no response. The only way I RECIEVED ANY HELP WAS TO CALL Toyota of USA. I had to file a complaint with them about the dealership. Toyota of USA put me in touch with Amelia at the dealership who finally took care of my problem. It took approximately three weeks to resolve this simple problem .the worst part was they would never call me back when I left a message. I would not deal with this dealership again ever More
by marie1248
Employees Worked With
September 14, 2023
Bought the Fiat. Within a week started having problems. Lights blinking. Check engine light on. Evidence of an unreported accident. High pressure when finalizing the Within a week started having problems. Lights blinking. Check engine light on. Evidence of an unreported accident. High pressure when finalizing the deal. More
by polleymark
Employees Worked With
Can't Remember
July 23, 2023
I must say that D’Lacy Bass was very patient with me and an excellent sales consultant. I would also like to thank Asher Puri for getting me financed. I have been a long time customer and will continue to b an excellent sales consultant. I would also like to thank Asher Puri for getting me financed. I have been a long time customer and will continue to be. More
by baileyjamese
July 05, 2023
They weren't responsive to meeting up when I tried to set up a meeting. So that is definitely a issue when you're car shopping. up a meeting. So that is definitely a issue when you're car shopping. More
by Sherribennington
Employees Worked With
July 03, 2023
Great service and professionalism. Chris was incredible and helped me with everything that I needed Chris was incredible and helped me with everything that I needed More
by olgundm
Employees Worked With
May 09, 2023
Great work and friendly staff to assist in any way possible. Kept me up to date on the progress. Great job. possible. Kept me up to date on the progress. Great job. More
by Weimer457
Employees Worked With
April 22, 2023
Another simple and easy service at Toyota West. They are alway accommodating and go above and beyond what is needed. The loaner that they provided so I could drive to my office and work while the b They are alway accommodating and go above and beyond what is needed. The loaner that they provided so I could drive to my office and work while the brakes were replaced was greatly appreciated! More
by Ctcook1170
Employees Worked With
Lisa
April 14, 2023
Jared was incredible helpful. I’m in my early 20’s and a woman which makes me nervous to shop for a car alone. Not only was I respected, but he matched my personality and humor wh I’m in my early 20’s and a woman which makes me nervous to shop for a car alone. Not only was I respected, but he matched my personality and humor which made the experience very comfortable! I had just had a mediocre experience at Honda next door and Jared blew them out of the water. He wasn’t pushy at all and even helped me search other Toyota dealerships for the car I was looking for. Before I left, I looked at a car I was interested but not in love with, then Jared worked with the team to make me an unbeatable offer on a car I DID love. He went the extra mile to get exactly what I wanted. Got rid of the smoke smell I noticed, made a deal to fix a crack in the number for free (yes I have it in writing!) and made an offer for an awesome price. His energy was awesome and made sure I was happy! Basically Jared is the best. 10/10. More
by Emily C
