Germain Toyota of Columbus

Battery on used car need replaced 2 days after they sold the vehicle. There was a major $1500 safety defect in the interior that they SHOULD have known about. It took over 45 days to get the financial pap the vehicle. There was a major $1500 safety defect in the interior that they SHOULD have known about. It took over 45 days to get the financial paperwork done and I had to badger them to get the memorandum certificate of title. From sales to service to financing they were inept. More

My sales agent was Chaz Caldwell. He was amazing at Germain. It was my first time ever getting a car on my own and he helped me quick and easy and worked with my credit to lay out my options! He had th Germain. It was my first time ever getting a car on my own and he helped me quick and easy and worked with my credit to lay out my options! He had the patience to make sure I was fully helped, a friendly caring attitude, and was passionate to make sure I was happy with my offer! The deal was great for my first time! I would recommend going to Chaz Caldwell! More

We had a good experience with Germain — most notably working with Chaz Caldwell. He was quick to respond to our online inquiry about a car and send additional photos. When we visited the dealership and working with Chaz Caldwell. He was quick to respond to our online inquiry about a car and send additional photos. When we visited the dealership and test drove that car and another—finding they weren’t quite what we wanted, he listened and recommended the car we ended up buying. Impressed with his attention to detail! More

Easy to find for folks like us fr another county.Clean Easy to find for folks like us fr another county. Clean and very friendly people working in and around. Easy to find for folks like us fr another county. Clean and very friendly people working in and around. More

This rating is really not for the entire dealership but for the salesperson we worked with, Luci Green. We did not end up purchasing a vehicle from Germain Toyota but I wanted to make sure that Luci got th for the salesperson we worked with, Luci Green. We did not end up purchasing a vehicle from Germain Toyota but I wanted to make sure that Luci got the recognition she deserves. We are out of state and from the outset, Luci was very responsive to our questions and concerns. She even went out of her way to make a special video of the vehicle we were interested in so we could see the condition up close to help make our decision. Luci was not pushy in any way, extremely professional, and very kind. If there's a chance of working with her again in the future we would welcome it! More

Luci Green was wonderful to work with. She is very customer oriented and made my buying experience very easy and pleasant! customer oriented and made my buying experience very easy and pleasant! More

Service was good, the detail was clean and efficient. The finance was good and easy. finance was good and easy. More

My entire experience shopping with Quinton has been wonderful, easy, stress free, no hassle! He understood the assignment and got the job done!!! Thanks Quinton, your awesome!!! wonderful, easy, stress free, no hassle! He understood the assignment and got the job done!!! Thanks Quinton, your awesome!!! More

They were helpful and friendly. I will definitely recommend Toyota to friends and family. Thanks you for your business. recommend Toyota to friends and family. Thanks you for your business. More

They had the car I was looking for and were able to work with me to fit it into my budget. The process was simple and Chaz and everyone else I talked to were very nice and helpful. I would definitely work w with me to fit it into my budget. The process was simple and Chaz and everyone else I talked to were very nice and helpful. I would definitely work with them again. More