Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Germain Toyota of Columbus - Service Center
Columbus, OH
906 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
906 Reviews of Germain Toyota of Columbus - Service Center
Sort by
May 21, 2025
Service was excellent as always. Curtis took care of the recall on my 2014 RAV4 very quickly. I always buy my cars here and have them serviced here. Curtis took care of the recall on my 2014 RAV4 very quickly. I always buy my cars here and have them serviced here. More
by MikeM.
Employees Worked With
May 20, 2025
Collin was extremely helpful, easy to work with, diagnosed the problem instantly, and was super flexible with scheduling. Getting the car repaired was a breeze, and if/when I need another repair, I' diagnosed the problem instantly, and was super flexible with scheduling. Getting the car repaired was a breeze, and if/when I need another repair, I'm gonna ask for Collin specifically. More
by Peter
Employees Worked With
May 20, 2025
I received great response from Michael Aronov. He made me feel so good in bringing my vehicle for service at anytime. Reliable and trustworthy with good communication. Thanks Mike. He made me feel so good in bringing my vehicle for service at anytime. Reliable and trustworthy with good communication. Thanks Mike. More
by Francis Tholley
Employees Worked With
Michael Aronov
May 20, 2025
Germain Toyota has always made sure my visits are pleasant as far as wait time and keeping me informed on what is being done and what needs to be done on my vehicle. Mahogany Nolen’s professionalism pleasant as far as wait time and keeping me informed on what is being done and what needs to be done on my vehicle. Mahogany Nolen’s professionalism and knowledge ensures that I am in good hands and the customer will leave fulfilled! GREAT JOB! More
by DaYAHnah YAHsharal
Employees Worked With
May 09, 2025
Tara was so helpful. She was working all by herself- getting yelled at by other customers. She handled herself with grace and professionalism. She never stopped being p She was working all by herself- getting yelled at by other customers. She handled herself with grace and professionalism. She never stopped being polite to her customers and is all around exceptional to work with. More
by angelablawut
Employees Worked With
Farmer, Tara
May 06, 2025
Very helpful, professional, and friendly. My car was taken cared of in a timely manner and their prices were reasonable. My car was taken cared of in a timely manner and their prices were reasonable. More
by Jose B
May 05, 2025
I have been using Germain for years, buying vehicles and using their service. Have always found them to be upfront and fair. Scott Guinn was the latest service tech working with me and the mechanics to ensu using their service. Have always found them to be upfront and fair. Scott Guinn was the latest service tech working with me and the mechanics to ensure my vehicle was road ready. He was very knowledgeable and very friendly. Definitely recommend Germains. More
by fraley327
Employees Worked With
Scott Guinn
April 28, 2025
Competent, used to be excellent. Scott Guinn did a great job. Service tech forgot to reset the electronic 'visit dealer' notice again. Second time in a row. Lack of attention to deta Scott Guinn did a great job. Service tech forgot to reset the electronic 'visit dealer' notice again. Second time in a row. Lack of attention to detail. More
by gjknight555
Employees Worked With
Scott Guinn
April 27, 2025
Excellent service and communication along with getting back to me in a very timely manner on when my vehicle would be complete. back to me in a very timely manner on when my vehicle would be complete. More
by rliddil
Employees Worked With
