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Germain Toyota of Columbus
Columbus, OH
2,859 Reviews
What makes Germain Toyota Different:
72 Hour Happiness Guarantee
If you’re not completely happy with your vehicle, we encourage you to bring it back and exchange it. Just bring back the vehicle in the same condition as when you purchased it, within 3 days and 150 miles or less from the mileage at delivery. It’s all part of finding the right car for you!
Certified Product Specialists
Our information-rich, Certified Product Specialists are paid on the experience they deliver, not the price you pay. We believe buying a vehicle should be fun for everyone!
Transparent, Upfront Pricing
Every vehicle at our store is clearly priced, with no hidden fees. All Toyota manufacturer rebates and incentives are included upfront. No games. just a fun, pressure-free environment.
Same Day Service
We understand that getting your vehicle serviced is important, and should be convenient for you. That’s why we offer same day service appointments. Click, call, or just drive on in. We are ready to help.
Personalized Purchase Program
We listen to you and find the best payment options that fit you and your family’s needs. No high-pressure sales tactics. Just open, honest dialogue and information sharing. You pick the best program for you, not us.
Additional Perks:
Accessories your way.
One of the clear benefits of buying a new car at our Columbus dealership is that we always give our customers the option to accessorize. Our Toyotas don’t come pre-accessorized, ultimately allowing you to design and package your vehicle the way you want. After all, your car is an extension of your personality, so why buy one that doesn’t fit you to a “T”?
ToyotaCare has you covered.
We’ll buy your car, even if you don’t buy ours.
We don’t just deal with new Toyota models, either! We will gladly purchase your used car whether or not you buy a new set of wheels from us. No hassles-just cash in your pocket. Whether you’re coming from Reynoldsburg, Pickerington, or Westerville, you’ll find our no-haggle purchasing process to be one of the best in Columbus and all of Delaware County.
Dealership amenities.
Don’t take the Germain Toyota of Columbus promise at face value when you can see it in action. Call us at (614) 868-0300 or visit our dealership at 5711 Scarborough Blvd, to take advantage of our amazing services. You’ll even find our showroom to be a treat to your senses, with its offerings of Wi-Fi, beverages, snacks, and comfortable lounge and work area
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 963 service reviews
April 12, 2026
The service here is always extremely professional and accommodating, Working with Tara Farmer Represented Germain's Quality of professionalism With a human touch, accommodating, Working with Tara Farmer Represented Germain's Quality of professionalism With a human touch, More
by D Lg
Employees Worked With
Tara Farmer
January 08, 2026
Mrs Wilson is very professional, throughout and experience advisor. She has took care of me. experience advisor. She has took care of me. More
by Jimi L
Employees Worked With
November 23, 2025
Good to deal with in terms of Good car and service Good workers Good car parts 👍 workers Good car parts 👍 More
by eshun_eric
November 11, 2025
Tera and the whole service department was a great help and extremely polite. Thank you and extremely polite. Thank you More
by cbro
Employees Worked With
November 07, 2025
Had a phenomenal experience with Scott Guinn. I am always nervous that a dealership will pressure me into services I don’t need and Scott was honest and helpful in what can wait. I used a coupon I am always nervous that a dealership will pressure me into services I don’t need and Scott was honest and helpful in what can wait. I used a coupon that came in the mail and the service was so affordable! Thanks Scott! More
by Vickers91101
Employees Worked With
Scott Guinn
October 31, 2025
Madison Rosenberger was so kind and helpful to me. The sevice was excellent as usual The sevice was excellent as usual More
by Ryan-Wenger.10
Employees Worked With
October 12, 2025
First I would say that I am not to good at technology and when I made my appointment on line choose a tire rotation. For my good luck I went to the right place and Christopher Curtis understand me and did hi when I made my appointment on line choose a tire rotation. For my good luck I went to the right place and Christopher Curtis understand me and did his best to help me and change my tire. I really appreciate Christopher great customer service. Blessings to Christopher and all the staff at Germain Toyota! More
by hernandez012631
Employees Worked With
October 01, 2025
I went in for my 30000 mile service and was very pleased with the total service I received this time. Tara Farmer took very good care of my service needs and the auto technician worked quickly and got my ca with the total service I received this time. Tara Farmer took very good care of my service needs and the auto technician worked quickly and got my car out quicker than they ever did especially compared to the last time I was there. Because of Tara I will be back! More
by Gary
Employees Worked With
Tara Farmer 5 Star
September 30, 2025
The service provider Chris was great. I have a company car and the Fleet company that approves service is called “Wheels”. “Wheels” is very challenging to work with. You can never get a l I have a company car and the Fleet company that approves service is called “Wheels”. “Wheels” is very challenging to work with. You can never get a live person on the phone and when submitting online for approval it could take HOURS for them to get back to the service provider and approve or deny. This really jams up the service line. And makes the customer wait for up to like 3 hours. - this was none of Germain Toyota’s fault. But, Chris was great. He was honest .. straightforward and understanding. Even with the challenges with “Wheels” he still provided the best customer service and experience that he was able to do. A very honest hard working professional. More
by Jeff Stemen
Employees Worked With
