Germain Toyota of Columbus - Service Center

Greeted by everyone, as I walked in. Everyone very professional and helpful. Mahogany Nolen, processed my request, contacted me with updates and suggestions for my vehicle. Sent message Everyone very professional and helpful. Mahogany Nolen, processed my request, contacted me with updates and suggestions for my vehicle. Sent message when vehicle ready for pickup. Excellent service, seamless. More

Normal regular service is slow. This time service department got right to it and completed service quickly. This time service department got right to it and completed service quickly. More

Really enjoy my service and the hospitality of this location. I have built a great relationship with Ms. Mahogany Nolen over the last several visits. Her honesty and experience has been valuable with m location. I have built a great relationship with Ms. Mahogany Nolen over the last several visits. Her honesty and experience has been valuable with my car but more importantly, she is a pleasant visit every time I have service done . That means a lot to not just feel like a name and number. More

Scott Guinn met me at intake, listened to my concerns and kept me informed throughout process. My experience at Germain couldn’t have been nicer! kept me informed throughout process. My experience at Germain couldn’t have been nicer! More

What is have a good experience on here for Service I was met by mahogany Nolan and she made sure everything was done properly and insured I was kept informed and contacted as soon as everything was done. Th met by mahogany Nolan and she made sure everything was done properly and insured I was kept informed and contacted as soon as everything was done. This was for a recall on the airbags everything was done quickly and without cost me. More

The welcome team are great, do not need to spend time looking for who or what I need. The service team, especially Mahogany was great to work with, quick to get my truck in and efficient in working with looking for who or what I need. The service team, especially Mahogany was great to work with, quick to get my truck in and efficient in working with the vehicle. Turn around time was also very good, compared to other shops I have used. Overall a wonderful experience. More

The wait time was shorter than usual which was great. Everyone was polite and professional. Everyone was polite and professional. More

I had a great service experience at Germain Toyota in Columbus, Ohio due to the great customer service of Mahogany Nolan. I was able to put my worries aside, Mahogany walked me through each step of the p Columbus, Ohio due to the great customer service of Mahogany Nolan. I was able to put my worries aside, Mahogany walked me through each step of the process and kept me up to date on how things were going with my vehicle. Because of Mahogany I would highly recommend Germain Toyota in Columbus. More

Thank you so much chris for your service at 03/29/25 ,I hope see you next time for my vehicle service. hope see you next time for my vehicle service. More

Mahogany Nolen is a very knowledgeable service center asset to Germain. She answered every question I had about what service would be performed. She informed me of when my car would be ready. asset to Germain. She answered every question I had about what service would be performed. She informed me of when my car would be ready. More