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Germain Toyota of Naples

Naples, FL

Overview
Reviews
Vehicles
4.7
1,625 Reviews
Call Dealership (888) 722-4942
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13315 N Tamiami Trail

Naples, FL

34110

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Showing 1,625 reviews

May 04, 2025

Alejandro the salesman was great and the manager, Khris Rivers was exceptional in getting the price we wanted. More

by kimtuberville
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Khris, Rivers
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May 05, 2025 -

Germain Toyota of Naples responded

We're delighted to hear that Alejandro and Khris provided exceptional service at Germain Toyota of Naples. Thank you for sharing your experience with us, Kim!

May 03, 2025

I'm very Happy and Grateful for the service Ricardo Serrate provided me with the purchase of my Toyota 4Runner; Excellent Service; Profesional Salesman and Great Dealer; Thanks More

by Hector H. Bedoya Naranjo
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Serrate (Excellent Salesman, Luis Dominguez
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May 05, 2025 -

Germain Toyota of Naples responded

Hector, we're delighted to hear that Ricardo provided excellent service during your Toyota 4Runner purchase at Germain Toyota of Naples. Thank you for the kind words, and enjoy your new ride!

April 29, 2025

Im very happy for amazing customer service and support. And thankful for listening to my concerns and feedback More

by ajaquelen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis , Brian Keny
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Apr 30, 2025 -

Germain Toyota of Naples responded

We're delighted to hear that you had a positive experience with our team at Germain Toyota of Naples. Thank you for sharing your feedback!

April 29, 2025

Zach and the team were excellent. Helpful, professional and friendly. Very happy with the outcome. More

by DJ
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of any of those names.
Report | Print
Apr 30, 2025 -

Germain Toyota of Naples responded

We are glad to hear that Zach and the team provided excellent service. Thanks for choosing Germain Toyota of Naples!

April 27, 2025

Great service provided like always. Will visit again in future services needed no doubt about it More

by freibel20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred soto
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Apr 29, 2025 -

Germain Toyota of Naples responded

Thanks a bunch, from the Germain Toyota of Naples Team! See you next time!

April 26, 2025

The Salesman (Ali) was great but the process was time consuming. Overall a good experience. More

by kurtdras
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ali
Report | Print
Apr 29, 2025 -

Germain Toyota of Naples responded

We are glad to hear that Ali provided such top-notch service. We appreciate your feedback about the wait time and hope to have the opportunity to improve on this aspect at your next service visit. Thanks for choosing Germain Toyota of Naples.

April 25, 2025

Excelent dealer ,good service ,Marco es muy professional y te explica todo muy profesional gracias More

by Mariela jauregui
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco
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Apr 25, 2025 -

Germain Toyota of Naples responded

Estamos felices de leer este comentario positivo acerca de Marco del equipo de Germain Toyota of Naples! Gracias por compartir, Mariela!

April 25, 2025

Travis was my Service person. It was very busy so I waited quite a while but Travis kept me updated.. He was s add s very efficient. More

by Alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis
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Apr 28, 2025 -

Germain Toyota of Naples responded

Alex, thanks for your patience and understanding during the busy time at Germain Toyota of Naples. We're glad to hear Travis kept you informed and provided efficient service!

April 22, 2025

My service advisor was very friendly and helped cover all of the recommended servicing. They give me the option to accept a decline as well as included imaging for the servicing. More

by Florida1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
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Apr 23, 2025 -

Germain Toyota of Naples responded

We're delighted to hear that your service advisor provided a friendly and informative experience at Germain Toyota of Naples. It's great to know you appreciated the transparency with options and imaging for servicing. Thank you for sharing!

April 19, 2025

Ann was great as my service representative. I was half an hour late for my appointment, and had a doctors appointment I had to get to after my service work was done. Ann was able to work me in More

by tab12942
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann
Report | Print
Apr 21, 2025 -

Germain Toyota of Naples responded

Thank you for sharing your experience with us at Germain Toyota of Naples! We're glad Ann was able to accommodate your schedule and address the issues promptly. We appreciate your understanding about our busy dealership, and we'll work on getting that coffee machine up and running soon. Your recommendation means a lot to us!

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