Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Germain Toyota of Naples
Naples, FL
1,798 Reviews
When you purchase a new Toyota from Germain you’ll experience The Germain Advantage; a complimentary lifetime non-factory limited warranty good at participating dealerships, complimentary basic maintenance and complimentary loaner cars. Germain Toyota’s primary goal is to satisfy our customers. We offer one of the most comprehensive parts and service departments in the automotive industry and carry an extensive inventory of new and used Toyota cars, trucks and SUV’s. Our used car lot, The Big Lot, carries a great selection of certified pre-owned Toyotas with a 100,000 mile warranty. We work with a vast array of lending sources to make sure you will get the most complete and comprehensive financial package available. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. A new Toyota is waiting for you at Germain Toyota of Naples.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,798 reviews
July 03, 2026
My appointment for maintenance . was for 10 am...left the dealership at 10:30. All employees were courteous..polite ...great customer service. was for 10 am...left the dealership at 10:30. All employees were courteous..polite ...great customer service. More
by lauraskiba01
Employees Worked With
Hunter
June 13, 2026
He was the worst experience I have in my whole life. They told me they was gonna give me a car rental when not charge and then when I went out there, I had to wait four hours to my car is done. They told me they was gonna give me a car rental when not charge and then when I went out there, I had to wait four hours to my car is done. More
by alexis6482
Employees Worked With
May 26, 2026
Took care of car quickly. Very polite and courteous service people. Extra parts they wanted to replace were overpriced and in the case of the air filter, not even necessary Very polite and courteous service people. Extra parts they wanted to replace were overpriced and in the case of the air filter, not even necessary More
by Car services
Employees Worked With
Fred , marco
May 24, 2026
Christopher, my advisor, very professional, helpful and polite .I listen to his advice and change filters. Very happy with the interior air, no more dust. Thanks!***** polite .I listen to his advice and change filters. Very happy with the interior air, no more dust. Thanks!***** More
by dream.n56
Employees Worked With
Christopher
May 22, 2026
The service was timely and staff was professional. Service reports were given electronically in a very timely manner and was then carefully explained by the staff. Service reports were given electronically in a very timely manner and was then carefully explained by the staff. More
by Jacqueline
Employees Worked With
Brian
May 06, 2026
Victor Handel was great from the time I arrived till the time I left Victor kept me in the look on the service performed Glad he is part of your team time I left Victor kept me in the look on the service performed Glad he is part of your team More
by autotcher
Employees Worked With
Victor Handel
