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Germain Toyota of Naples
Naples, FL
1,638 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,638 reviews
May 20, 2025
Just had my GR86 serviced as Anthony and the team did another great job. He helped with my appointment and updated me during the service several times. He answered all my questions and they completed t another great job. He helped with my appointment and updated me during the service several times. He answered all my questions and they completed the service in a timely manner. I highly recommend Anthony and Germain Toyota of Naples ! More
by Dave H
Employees Worked With
Anthony Cardenas
May 19, 2025
They are courteous, helpful and thorough. Very happy with their service . Am disappointed that car wash doesn’t ever seem to be working. Otherwise you are great! Very happy with their service . Am disappointed that car wash doesn’t ever seem to be working. Otherwise you are great! More
by gbreifsnyder1234
Employees Worked With
Jaz
May 18, 2025
Way too long waiting after they text me and said my car was ready, just go to checkout and sign for the service. My car was not ready for another hour. Wasn't happy was ready, just go to checkout and sign for the service. My car was not ready for another hour. Wasn't happy More
by jgigantijr
Employees Worked With
Ryon Weiben
May 18, 2025
I purchased a Rav-4 XLE from Germain. I had purchased new cars from Germain prior to this one. I always have a great experience.. The only thing I would say is that I went in Thursday ini I had purchased new cars from Germain prior to this one. I always have a great experience.. The only thing I would say is that I went in Thursday initially to trade in my car, it didn't work out. Then, Friday I got a call to see if something could be worked out. I feel that the deal could have been made Thursday so I didn't have to go back Friday. I would highly recommend Germain when purchasing a new car. More
by Joyce
Employees Worked With
Lindsey was great.
May 16, 2025
Do not take your car to Germain for service! They over filled my engine with oil by 1.3 quarts and Valvoline showed me the proof. Valvoline extracts the oil from engines to a reservoirs and it s They over filled my engine with oil by 1.3 quarts and Valvoline showed me the proof. Valvoline extracts the oil from engines to a reservoirs and it showed 6 quarts were extracted instead of 4.7! Last place I took it for oil change was Germain. I have a photo and proof. This dealership will also ignore a lot of problems with cars like noise issues or doors that won't close properly. They always say " cannot replicate" I didn't buy my car there because Germain is well known to be full of crooks. More
by girders-lemons.6a
Employees Worked With
Josh James, Brian Keny, Steve Detri, Ryon Weiben
