
Germain Toyota of Naples
Naples, FL
Filter Reviews by Keyword
By Type
Showing 1,638 reviews
Just had my GR86 serviced as Anthony and the team did another great job. He helped with my appointment and updated me during the service several times. He answered all my questions and they completed t another great job. He helped with my appointment and updated me during the service several times. He answered all my questions and they completed the service in a timely manner. I highly recommend Anthony and Germain Toyota of Naples ! More
They are courteous, helpful and thorough. Very happy with their service . Am disappointed that car wash doesn’t ever seem to be working. Otherwise you are great! Very happy with their service . Am disappointed that car wash doesn’t ever seem to be working. Otherwise you are great! More
Way too long waiting after they text me and said my car was ready, just go to checkout and sign for the service. My car was not ready for another hour. Wasn't happy was ready, just go to checkout and sign for the service. My car was not ready for another hour. Wasn't happy More
I purchased a Rav-4 XLE from Germain. I had purchased new cars from Germain prior to this one. I always have a great experience.. The only thing I would say is that I went in Thursday ini I had purchased new cars from Germain prior to this one. I always have a great experience.. The only thing I would say is that I went in Thursday initially to trade in my car, it didn't work out. Then, Friday I got a call to see if something could be worked out. I feel that the deal could have been made Thursday so I didn't have to go back Friday. I would highly recommend Germain when purchasing a new car. More
Do not take your car to Germain for service! They over filled my engine with oil by 1.3 quarts and Valvoline showed me the proof. Valvoline extracts the oil from engines to a reservoirs and it s They over filled my engine with oil by 1.3 quarts and Valvoline showed me the proof. Valvoline extracts the oil from engines to a reservoirs and it showed 6 quarts were extracted instead of 4.7! Last place I took it for oil change was Germain. I have a photo and proof. This dealership will also ignore a lot of problems with cars like noise issues or doors that won't close properly. They always say " cannot replicate" I didn't buy my car there because Germain is well known to be full of crooks. More