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Germain Toyota of Naples
Naples, FL
1,796 Reviews
When you purchase a new Toyota from Germain you’ll experience The Germain Advantage; a complimentary lifetime non-factory limited warranty good at participating dealerships, complimentary basic maintenance and complimentary loaner cars. Germain Toyota’s primary goal is to satisfy our customers. We offer one of the most comprehensive parts and service departments in the automotive industry and carry an extensive inventory of new and used Toyota cars, trucks and SUV’s. Our used car lot, The Big Lot, carries a great selection of certified pre-owned Toyotas with a 100,000 mile warranty. We work with a vast array of lending sources to make sure you will get the most complete and comprehensive financial package available. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. A new Toyota is waiting for you at Germain Toyota of Naples.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,796 reviews
May 26, 2026
Took care of car quickly. Very polite and courteous service people. Extra parts they wanted to replace were overpriced and in the case of the air filter, not even necessary Very polite and courteous service people. Extra parts they wanted to replace were overpriced and in the case of the air filter, not even necessary More
by Car services
Employees Worked With
Fred , marco
May 24, 2026
Christopher, my advisor, very professional, helpful and polite .I listen to his advice and change filters. Very happy with the interior air, no more dust. Thanks!***** polite .I listen to his advice and change filters. Very happy with the interior air, no more dust. Thanks!***** More
by dream.n56
Employees Worked With
Christopher
May 22, 2026
The service was timely and staff was professional. Service reports were given electronically in a very timely manner and was then carefully explained by the staff. Service reports were given electronically in a very timely manner and was then carefully explained by the staff. More
by Jacqueline
Employees Worked With
Brian
May 10, 2026
Top notch service from the team at germain, as well as the service writer. He knows exactly how to keep me happy, even if I needed to come back for a part that needed to be ordered. The coffee bar sucked, the service writer. He knows exactly how to keep me happy, even if I needed to come back for a part that needed to be ordered. The coffee bar sucked, but the people here are awesome. Thank you Chris for being you. More
by chrispkeil
Employees Worked With
Chris keil
May 06, 2026
Victor Handel was great from the time I arrived till the time I left Victor kept me in the look on the service performed Glad he is part of your team time I left Victor kept me in the look on the service performed Glad he is part of your team More
by autotcher
Employees Worked With
Victor Handel
May 01, 2026
We purchased a car tonight from Germaine Toyota in Naples, and we were very satisfied with our experience. Melissa in sales was knowledgeable, patient and attentive to our needs. She took the time to Naples, and we were very satisfied with our experience. Melissa in sales was knowledgeable, patient and attentive to our needs. She took the time to understand what we were looking for and guided us through the options without any pressure. Melissa answered all of our questions thoroughly, making the decision-making process much easier. Additionally, the finance manager Chris, was equally outstanding. He worked with us through the payment options, and clearly explained the process we needed to go through to title the car in another state. Overall, our experience at Germaine Toyota was great. The combination of excellent customer service from both the sales and finance team made this car buying experience enjoyable. More
by Mike & Debi
Employees Worked With
Melissa, Chris
April 29, 2026
MICHAEL SULLIVAN OUTSTANDING EXCELLENT PROFESSIONAL . .SO IMPRESSED WITH HIS TIMELY UPDATES AND MESSAGES ON ISSUES WITH VEHICLE. ...SERVICE DEPARTMENT EXCELLENT JOB !!! WELL DONE!! RECEPTIONISTS AT COUNTE .SO IMPRESSED WITH HIS TIMELY UPDATES AND MESSAGES ON ISSUES WITH VEHICLE. ...SERVICE DEPARTMENT EXCELLENT JOB !!! WELL DONE!! RECEPTIONISTS AT COUNTER A+ THANK YOU TOYOTA! More
by coastalliving.sm
Employees Worked With
MICHAEL SULLIVAN
