
Germain Toyota of Naples
Naples, FL
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purchase of our lexus es350 Mike Mandell sales person and Adam Golden finance manager both did a great job and I would highly recommend them to everyone.Thank you again.Dennis an Mike Mandell sales person and Adam Golden finance manager both did a great job and I would highly recommend them to everyone.Thank you again.Dennis and Janis Devea.we love are Lexus es 350. More
Fast and efficient Marcus was exceptional and made my experience easy and fast. I would def reccomend Marcus Viega! He was able to get me what I want for the car. Marcus was exceptional and made my experience easy and fast. I would def reccomend Marcus Viega! He was able to get me what I want for the car. More
seen my wife smiling is priceless! This is our second vehicle with Germain and with Marcus Veiga. We are very satsfied and we will recommend you guys to our friends and family. This is our second vehicle with Germain and with Marcus Veiga. We are very satsfied and we will recommend you guys to our friends and family. More
Excellent service by JAMIE NUSSBAUM Jamie Nussbaum greeted me with a smile and a warm "Hello!", paid attention to my concerns, showed me to the spacious customer lounge (offered to make Jamie Nussbaum greeted me with a smile and a warm "Hello!", paid attention to my concerns, showed me to the spacious customer lounge (offered to make me a cappuccino!!), updated me often, and actually adhered to the estimated promise time that my car would be ready. Jamie explained in detail the work that was done and also addressed recommendations that can wait until my next service visit. Finally, he walked me out to my car, and even had the car washed for me too!! What more could I ask for or even expect? Top notch customer service. Well done Jamie Nussbaum and staff at Germain Toyota!! More
Listened to our requests Marcus asked us what we were looking for. We told him and he showed us a variety of vehicles that were exactly what we asked for. He was knowledgable Marcus asked us what we were looking for. We told him and he showed us a variety of vehicles that were exactly what we asked for. He was knowledgable and trustworthy. I would definitely recommend him to a friend. More
We were treated like we owned the place You would think that taking your car to a dealership for a few minor repairs would be a fairly plain and monotonous experience. Well that's not the c You would think that taking your car to a dealership for a few minor repairs would be a fairly plain and monotonous experience. Well that's not the case at Germain Toyota and particularly with one young man.... Malaun Humbert. Malaun took in my 2015 Rave4 for some slight body damage on a one day repair. He was polite, helpful and most importantly knowledgeable!!! Simply put he made me feel special... He put me in a new loaner car, called me the next day when the vehicle was ready and even contacted the paying party to handle the charges. All I did was show up and drive off in a completely repaired car that was freshly washed!!! Where does Germain get all of these great employees? Malaun is the kind of employee we need in our business! Fat chance... he looked very happy and content... I think he's there for the long haul!!! Cheers.... More
Great Experience!!! This is the second car we purchased from this dealership and once again we were completely satisfied. This time we purchased a 09 Toyota camry that wa This is the second car we purchased from this dealership and once again we were completely satisfied. This time we purchased a 09 Toyota camry that was in immaculate condition and we couldn't be more pleased. We had the pleasure of dealing with Jeff Smith and he was wonderful to work with. Never felt pressured and everyone at Germain Toyota of Naples was welcoming and wonderful. Sales staff was very knowledgeable and took their time to explain everything. I would highly recommend them to anyone looking for a great deal! More
Recall Service Peggy was completely helpful. There was no charge for this recall. We have always found the service department to be beyond Toyota's usual quality Peggy was completely helpful. There was no charge for this recall. We have always found the service department to be beyond Toyota's usual quality More
Prius is the best of the best, love it Germain Toyota of Naples is the best car dealership in Florida, and Marcus Veiga is the guy to talk with if you want to get the car that you really wa Germain Toyota of Naples is the best car dealership in Florida, and Marcus Veiga is the guy to talk with if you want to get the car that you really want for the right price, he has the best customer service ever More
Excellent dealership This time I came in for service but drove off with a 2015 Corollla S and all without hassle by sales people. My last purchase experience 2 years ago This time I came in for service but drove off with a 2015 Corollla S and all without hassle by sales people. My last purchase experience 2 years ago was so horrible that I told myself that I will never buy a car from Germain again. I am happy that the things changed to the positive at the dealership and as a customer I am treated with respect no matter how old you are. My sales person was Dondre Brown who is a highly motivated young who takes pride in his work and strives to improve himself. My Finance person was Eddie Vasco - who is very knowledgeable and understanding and a dedicated employee. Not to mention that I am using your Service Dept. since Aug. 2002, and my technician by the name of Ann-Marie Roebuck who is an excellent technician, always ready to help you right away Keep up the good work - Germain More