Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Germain Toyota of Naples
Naples, FL
1,640 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,640 reviews
August 17, 2015
Great buying experience Jeff was friendly and easy to work with. Dealing with a great salesman made the entire purchase process go very smoothly. Will be referring friends t Jeff was friendly and easy to work with. Dealing with a great salesman made the entire purchase process go very smoothly. Will be referring friends to him in the future! More
by flcarguy
Employees Worked With
Jeffrey Smith
August 16, 2015
Great experience Had a great experience. Marcus Vega was great and worked with me every way he could. I would recommend Germain Toyota to buy your next Toyota. Had a great experience. Marcus Vega was great and worked with me every way he could. I would recommend Germain Toyota to buy your next Toyota. More
by M.jimenez
Employees Worked With
Marcus Veiga
August 15, 2015
I just love this place I am a huge Toyota fan. For so many years I benn planing to buy Sienna and today, thank to Marcus Veiga and Germain Toyota Naples, my dream come true. I am a huge Toyota fan. For so many years I benn planing to buy Sienna and today, thank to Marcus Veiga and Germain Toyota Naples, my dream come true. I wish I could put in a few words our satisfaction and how we fell. Our friends and family been buying cars with Marcus and we will make sure when they need a car, Germain Toyota is our choice. We highly recommend Marcus and Germain. Thank you for make our dream come true and make out family happy! More
by Jhoy
Employees Worked With
Marcus Veiga
August 13, 2015
recall and check-up I was looking for a good place for my car's care. I am new to the area and now I know a trusted dealer. I was looking for a good place for my car's care. I am new to the area and now I know a trusted dealer. More
by jsns
Employees Worked With
Laurence Baboolal - you need to update your list.
August 12, 2015
awesome I just bought my new Camry from Randy.Towne he was very helpful. In helping me find the right car for me. I think he's awesome my friend who was with I just bought my new Camry from Randy.Towne he was very helpful. In helping me find the right car for me. I think he's awesome my friend who was with me is going back to Randy when he's ready to trade. I give Randy a great big 10..Mary Hubbell More
by mh1947
Employees Worked With
Eddie Vasco, Randy Towne
August 08, 2015
Helpful and courteous Purchased a Camry from Marcus Veiga in February of this year. Was treated fairly and respectfully at the time of purchase and he was also very helpfu Purchased a Camry from Marcus Veiga in February of this year. Was treated fairly and respectfully at the time of purchase and he was also very helpful 7 months later when I had questions about replacement keys. Would highly recommend Marcus to friends and family. More
by shilton462
Employees Worked With
Marcus Veiga
August 07, 2015
Awesome Experience at Germain Toyota-Naples Last week I took my 2013 RAV4 in for some routine maintenance and merely mentioned to my service coordinator Peggy Mazuras that I was planning to trad Last week I took my 2013 RAV4 in for some routine maintenance and merely mentioned to my service coordinator Peggy Mazuras that I was planning to trade it in over the next two months. She introduced me to Team Leader Capt. Eric who questioned me about my goals and needs/wants. I think was introduced to Paul Delmonte who continued the conversation as we walked the lot while he explained the difference between RAV4 models. He pointed out a particular car 2015 new that had everything I had explained I wanted and then some. I did tell Mr. Delmonte that I was probably more interested in a used RAV4. He checked the computer and sure enough there was a 2014 RAV4 that had plenty of bells and whistles too. Mr. Delmonte explained to me the flexibility he had with the new car as opposed to the used version. It ended up being to my advantage to purchase the new 2015 Limited thanks to his guidance. More
by Fitz
Employees Worked With
Eddie Vasco, Peggy Mazaras, Paul Delmonte, Eric Hart
August 07, 2015
Outstanding. Treated as a valued customer! From the moment I pulled in for service I was treated with courtesy and a desire to exceed my expectations. Treated as a valued customer! From the moment I pulled in for service I was treated with courtesy and a desire to exceed my expectations. More
by bomberguy52
Employees Worked With
Malaun Humbert
August 07, 2015
Service Experience Service advisor George was great. Rating 10. But check out thru cashier counter was disaster. Rating 2. She was rude. I had to wait in line for 10 min Service advisor George was great. Rating 10. But check out thru cashier counter was disaster. Rating 2. She was rude. I had to wait in line for 10 minutes then she left and didn't say a word whete shevwsd going or when shevwpuld be back. She didn't say anything, just left. I asked for manager and made formal complaint. Bad design sending customers from service advisor to cashier counter. I like it better when service advisor handles full experience including payment. Less chance for bad experience too because eliminate extra people who.can screw up the experience. --- Dr Longfellow More
by johnh409
Employees Worked With
Don't know name of cashier girl at that time...she disappeared, George Donovan
August 03, 2015
Service Dj Hutton was very polite and helpful. Got my car in and out very quickly! I was very impressed that the service manager took care of me!!! I will def Dj Hutton was very polite and helpful. Got my car in and out very quickly! I was very impressed that the service manager took care of me!!! I will definitely come back because of the personable service provided by Mr.Hutton. More
by Gm
Employees Worked With
DJ Hutton
