Germain Toyota of Naples

Great Service & they were mindful of my time. From the shuttle driver to service to sales, I was treated very well. My time was limited so they quickly helped me find a new car and handle the trad From the shuttle driver to service to sales, I was treated very well. My time was limited so they quickly helped me find a new car and handle the trade. Thanks for the great service! More

George very helpful and nice Last week, I bring my Toyota puris came to your dealer ship for the service, George is the one help me, this is my first time to come to Naples store, Last week, I bring my Toyota puris came to your dealer ship for the service, George is the one help me, this is my first time to come to Naples store, George was greet me and help me. He is so helpful and professional. I am very happy with his help. Thank you so much. More

Excellent Standard of Service Purchasing my 4Runner was overall a good experience. However, the level of service since then has be outstanding. Alan Carey, Angie Eling, Peg Mazara Purchasing my 4Runner was overall a good experience. However, the level of service since then has be outstanding. Alan Carey, Angie Eling, Peg Mazaras and Geff, the team behind the service car desk, the porters and last but not least, the mechanic who's name I cannot remember (Geff might remember)- he took the time, just after I bought the car, to drive with me to see if we could isolate an issue I thought the car had. I was so re-assured after the time he took and the knowledge he shared with me. He said he'd been with Toyota for 16 or 18 years I believe. Peg has also been amazing- she is so patient and accommodating with her customers. After a scratch repair that went well, I notices that there was paint specs over 90 percent of the car. Peg not only made sure it was taken care of but the service manager (he didn't have a name tag on unfortunately) also re-assured me it would be detailed and remedied. I've yet to pick up the care but I am confident of the service and end result. Guys, honestly, I've never had a service experience like I've had with your dealership. I've been a corporate recruiter for 20 years now and prior to that was in the service industry in Hotels; I have my bachelors in Hospitality Management. You consistently knock it out of the park. The public is difficult to deal with - more often than not- I understand this first hand. You should all be proud of what you do for people and how you do it. I couldn't be more impressed. More

Mitch Walling We were provided outstanding service from arrival to checkout -- Mitch Walling was very helpful and friendly. We will be back when our next service i We were provided outstanding service from arrival to checkout -- Mitch Walling was very helpful and friendly. We will be back when our next service is required. More

Thanks for the terrific service We had our Toyota Sequoia serviced for breaks and the wanted to thank Jeremy Bongle for the terrific job in assisting me. Now if the dealership would We had our Toyota Sequoia serviced for breaks and the wanted to thank Jeremy Bongle for the terrific job in assisting me. Now if the dealership would offer a decent trade in price for our vehicle we would welcome doing business of purchasing a new car again from Germain. More

I appreciate for the service they do I appreciate for the service that they do. Thank you for the service that you guys been doing. I would recommend this service center to other people. I appreciate for the service that they do. Thank you for the service that you guys been doing. I would recommend this service center to other people. More

10,000 mile maintenance Incredible experience with the Service Department from the time I called and spoke to Ann for an appointment and when she took the car from us at our Incredible experience with the Service Department from the time I called and spoke to Ann for an appointment and when she took the car from us at our appointment time on Wednesday/1-28 More

Excellent Employee at Excellent Dealership Went to look at vans this past weekend and came home with a beautiful Sienna XLE. Very happy with our new purchase. Dalia was very professional and e Went to look at vans this past weekend and came home with a beautiful Sienna XLE. Very happy with our new purchase. Dalia was very professional and easy to work with. She was 100% sure we would walk out with a great deal and lovely new vehicle and she was right. Thank You for helping us with our purchase. Ronda and Paul Shields More

Like a neighbor Angie Eling was great. ....friendly, effecient, informed. She treated me like a close neightbor. Best service I have ever had. Especially liked policy Angie Eling was great. ....friendly, effecient, informed. She treated me like a close neightbor. Best service I have ever had. Especially liked policy of free service for first 25000 miles which she graciously explained to me. More

35000 mile service 35K service with oil/filter chg, tire rotation and inspection plus your complimentary car wash on our 2010 Prius that we purchased new from your deale 35K service with oil/filter chg, tire rotation and inspection plus your complimentary car wash on our 2010 Prius that we purchased new from your dealership. Very satisfied with our experience with Germain! Snow birds Dave & Pat from Centerville (Dayton area) Ohio. More