Germain Toyota of Naples

Straight to the point! Although, due to terminology & misunderstanding from my back, caused some difficult situation....the dealership....from telemarketer Josh, to Austin m Although, due to terminology & misunderstanding from my back, caused some difficult situation....the dealership....from telemarketer Josh, to Austin my Sales person, both were awesome! Yesterday, my Service Advisor was Richard Estes and I am pleased to say, I received prompt, educated, & excellent Service. Germain Toyota not only negociated the sale with great expectations, delivered a exceptional product & service coverage, but exceeded my expectations when I came in for my first service appointment. Great job!!!! :-) Thank you for keeping your commitment to Superbe Customer Service! :-) More

Great Service Everyone was very professional, I drove in and was met by a service rep, right away. Jeremy Bongle was very friendly and explained just what to exp Everyone was very professional, I drove in and was met by a service rep, right away. Jeremy Bongle was very friendly and explained just what to expect. The wait time was minimal and then Jeremy went over the details of the service. More

Great Experience They really want to take care of their customers. Called after the service to check on things and did fix an extra problem that showed up. Worth the l They really want to take care of their customers. Called after the service to check on things and did fix an extra problem that showed up. Worth the little extra pay for going to dealership. They have a nice comfortable place to wait for car, too. More

Professional service The level of professional service was the highest. Flexibility and accommodating a customers needs are great. I showed up an hour early for my schedul The level of professional service was the highest. Flexibility and accommodating a customers needs are great. I showed up an hour early for my scheduled maintenance and was immediately taken care of More

Good service. I received a good service and quick with a good quality. The employees selected under were so friendly and attentive always willing to help. I recom I received a good service and quick with a good quality. The employees selected under were so friendly and attentive always willing to help. I recommended this dealership. Thank. More

Service I was provided excellent service by all employees at Germain Toyota on my service appointment. Angela took great care of me and my vehicle was done ve I was provided excellent service by all employees at Germain Toyota on my service appointment. Angela took great care of me and my vehicle was done very quickly. More

Quality Service I arrived early for my service and there was a number of cars ahead of me. This was my first service appointment for my Prius C. I forgot to bring a c I arrived early for my service and there was a number of cars ahead of me. This was my first service appointment for my Prius C. I forgot to bring a copy of my service appointment with me so it took awhile before my appointment details were found. After that delay everything went smoothly and I was offered a free car wash as part of the service which I gladly accepted. More

Recall D.J Hutton took very good care of me, Anne-Marie also. THANKS! Will be buying again soon !! Gary Carr was good too, I will be back. D.J Hutton took very good care of me, Anne-Marie also. THANKS! Will be buying again soon !! Gary Carr was good too, I will be back. More

Good experience with Germain Toyota Germain Toyota was a good choice for me. Your salesman Daniel McLane was very helpful. I will recommend Germain Toyota and Daniel McLane to my friend Germain Toyota was a good choice for me. Your salesman Daniel McLane was very helpful. I will recommend Germain Toyota and Daniel McLane to my friends. Jeff Sechrist More

Thank you. Mitch Walling was exceptional in terms of friendliness and the execution of my vehicular needs. A thorough and trustworthy experience. Well done and w Mitch Walling was exceptional in terms of friendliness and the execution of my vehicular needs. A thorough and trustworthy experience. Well done and will visit again soon! More