Germain Toyota of Naples

Customer Service was excellent Hanny was a huge help! He walked me through several cars in my price range until I found one I really liked. After we had settled on one, he came in o Hanny was a huge help! He walked me through several cars in my price range until I found one I really liked. After we had settled on one, he came in on his day off to make certain everything went smooth. Better yet, he manages to score me the exact brand of car with less mileage and a warranty. For hardly any raise in price. So he quickly switched some things around and I walked out with an even better deal than I had intially planned. Thanks Hanny More

25000 mile service Busy morning but handled quickly. They caught that rodent had been nesting in cabin air filter. Also recall item was caught and fixed. Peggy always ve Busy morning but handled quickly. They caught that rodent had been nesting in cabin air filter. Also recall item was caught and fixed. Peggy always very friendly and efficient. More

re-call service Peggy Mazaras did her usual great job in handling my Toyota service call and I appreciated the shuttle service by Gary, your shuttle driver. Thanks. Peggy Mazaras did her usual great job in handling my Toyota service call and I appreciated the shuttle service by Gary, your shuttle driver. Thanks. More

2014 Prius lease We leased a 2014 Prius V working with Mark Mourning. He was very friendly and knowledgeable. Overall, it was a pleasant experience. This was the third We leased a 2014 Prius V working with Mark Mourning. He was very friendly and knowledgeable. Overall, it was a pleasant experience. This was the third purchase we have made at Germain. More

5000 mile service done promptly and professionally It was a great experience. The work was performed in a friendly and professional manner. The wait time was minimal. The coffee machine works well. It was a great experience. The work was performed in a friendly and professional manner. The wait time was minimal. The coffee machine works well. More

Malun Humbert was great at the service desk. Malaun Humbert was friendly, professional, and very helpful. He went above and beyond. He is a real asett to Germain! I look forward to seeing him aga Malaun Humbert was friendly, professional, and very helpful. He went above and beyond. He is a real asett to Germain! I look forward to seeing him again. More

Awesome Experience I recently visited Germain Toyota to lease a vehicle, I was greeted by Paul Delmonte and could not have been more happy with the service he provided m I recently visited Germain Toyota to lease a vehicle, I was greeted by Paul Delmonte and could not have been more happy with the service he provided me. Buying a car is supposed to be an enjoyable experience and that is exactly what Paul made it! I wish all sale employees were like Paul. The knowledge I gained from speaking and doing business with Paul Delmonte was most definitely recommendable. Thank you Germain Toyota and Paul Delmonte for a great experience! More

Recommend dealership just for their service The service provided to annual check and was pleased with how efficiently it was done. Thanks again for all of your help on this end. The service provided to annual check and was pleased with how efficiently it was done. Thanks again for all of your help on this end. More

A pleasant service experience. I am always impressed with how efficient and professional the service staff is at Germain Toyota. Frank Lopez is a pleasure to work with. He is knowl I am always impressed with how efficient and professional the service staff is at Germain Toyota. Frank Lopez is a pleasure to work with. He is knowledgeable, low key and gets things done quickly More

Service and Sales Excellence I wish there was a way to transfer your outstanding facility back to Albany NY. More important how about Peggy Mazaras (service)!!!! That lady is effi I wish there was a way to transfer your outstanding facility back to Albany NY. More important how about Peggy Mazaras (service)!!!! That lady is efficient, knowledgeable, customer friendly, with loads of high energy. Peggy represents your company in a manner that I wish existed in other dealerships. She is a real asset. Dondre Brown (sales), I went in for an oil change an almost came out buying a car. Wow, that man is good. Very impressive in friendly style, approach, very knowledgeable and ability to find a solution or answer to every reason why I liked the car but was'nt sure if I really wanted to buy. That man knows how to close the deal. He was so good when I return home I might reach out to him for my other car. Germain is a great car buying experience. People, attitude, knowledge, facility, WOW!!! Toyota shoulod have its training center right there. And Rony Levy has to be credited for what he is doing for the sales team. Hope his back gets better. Thanks More