
Germain Toyota of Naples
Naples, FL
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New car sales No one likes buying a car but I had a great experience at Germain Toyota. Jaime Rocha was excellent. Not only was he informative but he was friendly No one likes buying a car but I had a great experience at Germain Toyota. Jaime Rocha was excellent. Not only was he informative but he was friendly and personable. In fact, everyone I met was great. Eddie Vasco took the time to answer All my questions and help me to understand everything I was signing. I would recommend Germaine Toyota. More
Mark Mourning and Angie Eling My entire experience was fantastic. Went in for an oil change and came home with a new car. Mark listened to what I needed and delivered - quickly. I My entire experience was fantastic. Went in for an oil change and came home with a new car. Mark listened to what I needed and delivered - quickly. I didn't have time to be there all day. I had all the info I needed before my car was finished with the service I was there for. Angie was really helpful and on the ball. They both went above and beyond my standard expectation of customer service from a car dealer. More
WE SHOULD START A PROGRAM CALLED, "SHARE-A-REPAIR" When a service rep goes over and beyond what's required, it deserves mentioning. Geff took it upon himself to examine, clean and replace my interior When a service rep goes over and beyond what's required, it deserves mentioning. Geff took it upon himself to examine, clean and replace my interior AC filter eliminating a musty odor. This was not something I asked him to do, he just did it for free. I feel like sending in $20.00 anyway, a start a fund called SHARE-A-REPAIR so others can get necessary repairs that they cannot afford. Maybe everyone getting their 6 month free service can contribute a few few dollars that are matched by the dealership and then passed on fol;ks that need the money for repairs. Just a thought. More
Derek Harp was very professional and helpful during our Corolla purchase. No hard sell, very courteous and personable. He even arranged for me to borrow one o was very professional and helpful during our Corolla purchase. No hard sell, very courteous and personable. He even arranged for me to borrow one of the huge bows to put on the car for my daughters birthday. Thank you Derek. I will look for you when we decide to buy another new Toyota. More
Service rep Peggy went out of her way to make this a good visit. She is an asset to your dealership. She was right there to greet me and keep me informed. Peggy went out of her way to make this a good visit. She is an asset to your dealership. She was right there to greet me and keep me informed. More
Looking,for a new car I have to say that from the beginning till the end of my purchase I did I got the best service, each person I spoke they were very well knowledgeable I have to say that from the beginning till the end of my purchase I did I got the best service, each person I spoke they were very well knowledgeable in everything I would ask or had questions on. I am very please with everything that. I have recommend this place to many of my friends and family as well my clients More
Prompt, friendly service. Pleasant waiting area. Since the purchase of my PriusV I have been going to Germaine Toyota for regular maintenance according to schedule. At every visit - not most -EVERY Since the purchase of my PriusV I have been going to Germaine Toyota for regular maintenance according to schedule. At every visit - not most -EVERY visit, the staff have been friendly, polite, helpful and professional. More
Good Service Since I purchase of my pre-owned corolla, I have been going to Germain Toyota for all service from regular maintenance to changing parts. At every v Since I purchase of my pre-owned corolla, I have been going to Germain Toyota for all service from regular maintenance to changing parts. At every visit, the staff have been friendly, polite, helpful and professional. Richard Estes is always try to make his costumer feel comfortable. He is friendly and helpful. I couldn't be happier for the service I received from him. More
I am now a true blue TOYOTA customer!!!!!! Daniel McLane is a Go-Getter!!!! He was very helpful and very accurate with all my Questions!!! I am Pleased and he has earned a " TRUE BLUE COSTUMER" Daniel McLane is a Go-Getter!!!! He was very helpful and very accurate with all my Questions!!! I am Pleased and he has earned a " TRUE BLUE COSTUMER" with Toyota!!!! Thanks Daniel for all your help! More
Mitch Walling is the Best Mitch Walling was Very helpful in getting the service I wanted done for a good price ! Very professional & such a nice friendly guy. Thanks Mitch, Mitch Walling was Very helpful in getting the service I wanted done for a good price ! Very professional & such a nice friendly guy. Thanks Mitch, Andy James 2005 Toyota 4Runner Limited 4x4 More