
Germain Toyota of Naples
Naples, FL
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Peggy was very nice and help full. She made the experience very pleasurable. I am glad that Peggy was my service rep one the day of my service. experience very pleasurable. I am glad that Peggy was my service rep one the day of my service. More
Thank you so much Felix for your kindness and expertise in helping me finalize my purchase of the 2007 Prius. Without even knowing I was on my way, you welcomed us in and had no reservations in completing in helping me finalize my purchase of the 2007 Prius. Without even knowing I was on my way, you welcomed us in and had no reservations in completing our sale, test driving the car, and a quick lesson in how the car "works". To Jaime, Thank you for helping me find a nice car in my price range. Also, another big thank you to Adam who reviewed and finalized all the paperwork and warranty. Couldn't have been nicer and more professional. I'm sure you all had a long day by the time I walked in the door around 6 but you would never have known it. I am very pleased with my Prius and it is such a great help to our ever changing family dynamics with teenagers. I have already made plans for my oldest to come in and look for a car. Thank you again Felix, Adam, and Jaime Sincerely, Heidi Smith More
I recently had a recall on my Camry and had to have a couple of parts replaced. Very efficient and fast. Paul Delmonte helped me with leasing my Camry orginally. I will certainly recommed and due b couple of parts replaced. Very efficient and fast. Paul Delmonte helped me with leasing my Camry orginally. I will certainly recommed and due business with him again..excellent. Richard Estes assisted with the arranging of the service...excellent. Everyone is very friendly, knowledgable and service is always exception. More
It was a good experience, Hector was great and his supervisor (sorry don't remember his name right now) did everything in his power to get me the new car...I've been your customer for years and I'll r supervisor (sorry don't remember his name right now) did everything in his power to get me the new car...I've been your customer for years and I'll recommend you to all my friends. More
Paul was friendly, wasn't pushy, not trying to upsell. Was terribly disappointed that Bob wasn't around to wash my car ! My only complaint, I VERY MUCH enjoy watching my car being serviced. I do n upsell. Was terribly disappointed that Bob wasn't around to wash my car ! My only complaint, I VERY MUCH enjoy watching my car being serviced. I do not interfere with the techs, just like to observe. I do not buy into your insurance dictates this ! At a distance is fine ? More
I was quite impressed with a most favorable experience at Germain Toyota of Naples Florida. This experience with such a quality dealership prevented a mechanical problem from interrupting a family visit. Germain Toyota of Naples Florida. This experience with such a quality dealership prevented a mechanical problem from interrupting a family visit. More
I felt I was in very competent hands working with Ann-Marie! She explained the recommended service to me and made suggestions for work I should have done in the future. Ann-Marie is very profession Ann-Marie! She explained the recommended service to me and made suggestions for work I should have done in the future. Ann-Marie is very professional and approachable, and, especially as a woman, I felt very comfortable working with her. More
It was on a Sunday and we were just going to "look" at a Lexus RX350 (thinking the dealership was closed). To our surprise, you were open and there was Dion Homer waving us in. Before you knew "look" at a Lexus RX350 (thinking the dealership was closed). To our surprise, you were open and there was Dion Homer waving us in. Before you knew it, he had sold us an RX350. Dion was very polite and extemely pleasant to work with. With his personality, he is a wonderful asset to your company. More
I had a very pleasant experience. I am happy with the overall help that I received. I would recommend this dealership. Thank you all! Elisa Hall overall help that I received. I would recommend this dealership. Thank you all! Elisa Hall More
I came in to have my 2012 Prius V services and ended up buying a new car. Marco was my sales person. He was kind and respectful and bent over backwards to meet my needs. He was never pushy and in the en buying a new car. Marco was my sales person. He was kind and respectful and bent over backwards to meet my needs. He was never pushy and in the end I have an new Prius V which I love. I would recommend Marco and Germain Toyota to anyone who was looking to purchase a car! More