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Germain Toyota of Naples

Naples, FL

4.7
1,625 Reviews

13315 N Tamiami Trail

Naples, FL

34110

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Showing 1,625 reviews

September 14, 2010

Although I was not impressed with my salesman, I was super impressed with the sales manager Jaime Amoroso and the finance manger Ivan Najera. They made the experience overall a good one. The car I purc More

by melyoungs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ivan najera jaime amoroso, Jaime Amoroso
Nov 27, 2010 -

Germain Toyota of Naples responded

Thank you for your kinda words and time spent on sharif about your experience at Germain Toyota. We value you as a customer and if there is anything we can help you with please let us know.

September 13, 2010

Great service. I wanted a specific color car with a specific option. Only one in a thousand come that way. They found it on the inbound ship and got it before anyone else could intercept it. Then they More

by bob in CT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan Christopher
Nov 27, 2010 -

Germain Toyota of Naples responded

Extraordinary service is what makes Germain Toyota. That little “extra” is what sets us apart from all the “ordinary” others. We pride ourselves on making sure that the customer leaves happy and satisfied with their experience. Thanks you for your business and remember to spread the word!

September 12, 2010

very effecient and to the point while still being friendly and answering all my questions . No hard sell - worked backwards from my budget to what my choices were. It was great for being a female bu More

by martydurham
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
janice christopher, evelyn morrand, Evelyn Camilo
Nov 27, 2010 -

Germain Toyota of Naples responded

Congratulations on you new Toyota! For you to feel comfortable and relaxed is wonderful to hear. Nothing is more stressful than making a purchase like this. Jan is so happy to hear that you had a wonderful experience and wants to make sure that you tell everyone about your experience and to come see us again soon!

September 12, 2010

We were not only in need of service on our 2003 Sienna, but we also required a new car. Annmarie Roebuck took good care of our service needs, understanding that we had some pressing issues, and took care More

by wmartin2003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rony Levy, Annmarie Roebuck, Rony Levy
Nov 27, 2010 -

Germain Toyota of Naples responded

“Our experience was pleasant as possible.” So happy to hear that not only was your service a great experience but the process of purchasing a new car. During such a hectic time and pressure of the decisions made when buying a new car for you to have the comfort on knowing that your other car is being taken car of by the best, and Rony guiding and helping you through the process is a big relief. Please come see us soon and we thank you for your business.

September 06, 2010

Yesterday I bought my second Toyota Highlander, TC Carrington was our salesperson, he showed us a Highlander my husband had already looked at, however I wanted a few more options and TC was very willi More

by captain1
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TC CARRINGTON
Nov 27, 2010 -

Germain Toyota of Naples responded

Congratulations on your second Highlander! Thank you for your business and time on sharing about your experience at Germain Toyota. T.C. is happy to hear that he could make your experience an enjoyable one. Please keep recommending us and T.C. and we hope to see you soon.

September 04, 2010

Jan is one of the best informed sales reps I have encountered. My experience with her was excellent....I referred my son to her and he purchased a new Corolla. The only negative experience with G More

by chrisjul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jan Christopher
Nov 23, 2010 -

Germain Toyota of Naples responded

Thank you for your positive review of Jan Christopher at Germain Toyota. We appreciate your taking the time to share your experience and your recommendation of Jan. Thanks again!

September 04, 2010

We had a very positive experience at Germain Toyoto. Henry Hernandez did a great job of identifying our needs and taking care of them. He was very confident in the product and didn't feel threatened whe More

by NewCarOwner10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Henry Hernandez
Nov 27, 2010 -

Germain Toyota of Naples responded

Welcome to the Germain Family! Thank you for your business and time in letting people know about your experience here. Henry is delighted to hear that his work was above and beyond what you expected. Germain Toyota wants to make sure that your have a wonderful experience and please come and see us soon.

September 01, 2010

Our original vehicles of choice were a Honda Accord, Nissan Altima, or Toyota Corolla. We ended up with a Toyota Prius. Many rasons, too numerous to explain here. I also travel many states, and could b More

by chica55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TC Carrington
Nov 27, 2010 -

Germain Toyota of Naples responded

Congratulations on Being GREEN! Thank you so much for taking the time and telling us about you quest and experience. Choosing “a local dealer” means a lot to us here at Germain Toyota. With the possibility of buying anywhere and chose us, we showed you how competitive we are, and thank you for your business. Please spread the word locally and while on the road about how exceptional we are.

August 31, 2010

Chris Defty was great to work with. I would purchase through him and with this dealership again. He made it very easy to work with him and was cooperative. He followed up several times to meet my need More

by 2krisp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Defty
Nov 27, 2010 -

Germain Toyota of Naples responded

Congratulations on your new vehicle. We are so happy that we were able to help find the perfect car for you that fits into your budget. Germain Toyota wants to make sure that your experience is that of a lifetime, every time you come into our dealership. Come back soon and refer your friends to Chris Defty.

August 31, 2010

I came into Germain Toyota without knowing exactly what I came into Germain Toyota without knowing exactly what car I wanted. I was interested in a Corolla. Chris showed me the Scion XD. I truly love th More

by mthomp56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Defty
Nov 27, 2010 -

Germain Toyota of Naples responded

Congratulations on you xD! Germain Toyota is so happy that you love you first new car and that your experience was great. Chris Defty and the management are happy to hear that they made this easy and stress free for you. Please come back soon and recommend us to all your family and friends so we can impress them as well!

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