
Germain Toyota of Naples
Naples, FL
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Although I was not impressed with my salesman, I was super impressed with the sales manager Jaime Amoroso and the finance manger Ivan Najera. They made the experience overall a good one. The car I purc super impressed with the sales manager Jaime Amoroso and the finance manger Ivan Najera. They made the experience overall a good one. The car I purcased was was priced well below other comperable cars in the area. I would recommend Germain Toyota to others. More
Great service. I wanted a specific color car with a specific option. Only one in a thousand come that way. They found it on the inbound ship and got it before anyone else could intercept it. Then they specific option. Only one in a thousand come that way. They found it on the inbound ship and got it before anyone else could intercept it. Then they delivered it right to my garage as I was out of town. All at a very fair price. Ask for Jan. You will be taken care of well. More
very effecient and to the point while still being friendly and answering all my questions . No hard sell - worked backwards from my budget to what my choices were. It was great for being a female bu friendly and answering all my questions . No hard sell - worked backwards from my budget to what my choices were. It was great for being a female buyer. I didn't feel out of my element at all. Janice answered all my questions. More
We were not only in need of service on our 2003 Sienna, but we also required a new car. Annmarie Roebuck took good care of our service needs, understanding that we had some pressing issues, and took care but we also required a new car. Annmarie Roebuck took good care of our service needs, understanding that we had some pressing issues, and took care of our car. Due to the fact that an accident totaled our 1996 Camry, we also needed a new car immediately. Rony was very helpful in helping us choose the right car for us, priced well with the equipment we needed and nohe that we didn't want.He took great lengths to see that our experience was as pleasant as possible. More
Yesterday I bought my second Toyota Highlander, TC Carrington was our salesperson, he showed us a Highlander my husband had already looked at, however I wanted a few more options and TC was very willi Carrington was our salesperson, he showed us a Highlander my husband had already looked at, however I wanted a few more options and TC was very willing to show us the other available Highlanders and explain all of their accessories. TC Carrington was very knowledgeable, pleasant to work with, helping us find the perfect car and put together a contract with a reasonable price and financing that worked within our budget! Thanks to TC, I am very happy with my new Highlander and all of its new accessories! More
Jan is one of the best informed sales reps I have encountered. My experience with her was excellent....I referred my son to her and he purchased a new Corolla. The only negative experience with G encountered. My experience with her was excellent....I referred my son to her and he purchased a new Corolla. The only negative experience with Germain was the trade-in dept. They low-balled my trade at $7500....(I quickly sold it myself for $13,500!). They also invented "problems" with my car, which my mechanic said did not exist. I was very disappointed with this dept. It was the only thing that detracted from a very positive new car buying experience. I will refer all friends and relatives to Jan Christopher (and tell them not to bother with a trade quote). More
We had a very positive experience at Germain Toyoto. Henry Hernandez did a great job of identifying our needs and taking care of them. He was very confident in the product and didn't feel threatened whe Henry Hernandez did a great job of identifying our needs and taking care of them. He was very confident in the product and didn't feel threatened when we felt a need to compare smiliar models from other car manufacturers. After reviewing what was on the market it became obvious as to why. We had a couple minor issues putting together a deal but Henry was very professional and went above and beyond what I would have expected. I was very happy we stopped at Germain Toyota and met Henry Hernandez even after visiting a number of other dealerships as well as another Toyota dealer. More
Our original vehicles of choice were a Honda Accord, Nissan Altima, or Toyota Corolla. We ended up with a Toyota Prius. Many rasons, too numerous to explain here. I also travel many states, and could b Nissan Altima, or Toyota Corolla. We ended up with a Toyota Prius. Many rasons, too numerous to explain here. I also travel many states, and could buy and drive my car from anywhere to Naples. We did not believe that Germain Toyota in Naples could be competitive, however we were extrelmely surprised and pleased that they were able to be competitive, and be local!! We had a great experience, and TC Carrington was a big part of this experience. The total process, from TC, to the sales manager and the business manager was exceptional. We will be back. More
Chris Defty was great to work with. I would purchase through him and with this dealership again. He made it very easy to work with him and was cooperative. He followed up several times to meet my need through him and with this dealership again. He made it very easy to work with him and was cooperative. He followed up several times to meet my needs and my budget. Even though intially the vehical that I wanted was not available he kept in touch with me and was able to find the car for me. More
I came into Germain Toyota without knowing exactly what I came into Germain Toyota without knowing exactly what car I wanted. I was interested in a Corolla. Chris showed me the Scion XD. I truly love th I came into Germain Toyota without knowing exactly what car I wanted. I was interested in a Corolla. Chris showed me the Scion XD. I truly love this car. I especially love the color. This was my first new car I had ever purchased on my own and he helped make it an easy experience and also took all the stress from purchasing a new vehicle away. The XD fits all of my needs and Chris was able to get me the vehicle within my budget. I felt that the management that I worked with and especially Chris were truly wonderful. All my questions were answered and even when I wanted to add a spoiler he helped me get that as well. I am truly impressed with the whole experience and would recommend Chris to anyone who is ready for a new car. More