
Germain Toyota of Naples
Naples, FL
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I bought my car on Memorial Day-- I didn't go in expecting to buy a car in one afternoon, but Chris found the perfect vehicle for me and worked a deal I could not turn down. He was friendly, listen expecting to buy a car in one afternoon, but Chris found the perfect vehicle for me and worked a deal I could not turn down. He was friendly, listened to what I wanted, and presented several options for me until we found the right car. I'm new to the Naples area, but the Germain reputation speaks for itself-- I knew I would walk out of the lot happy and months later, I am still thrilled with my car. I have peace of mind knowing that my Toyota is under warranty and I can always call Chris with questions. He is an outstanding salesman and I have given his card out to several friends looking to upgrade their ride! More
Overall our experience with Germain Toyota and The Big Lot was a positive one. I felt our salesman was nice to deal with and helped us out by bringing paperwork to our house when we needed to sign some a Lot was a positive one. I felt our salesman was nice to deal with and helped us out by bringing paperwork to our house when we needed to sign some additional papers. I would have no problem recommending the dealerhsip, or our salesman, to friends or family. More
My experience was great at this dealership. I originally was looking at a used vehicle and ended up buying a new one instead. My salesman Carlos was great to work with. He was very helpful and very patient was looking at a used vehicle and ended up buying a new one instead. My salesman Carlos was great to work with. He was very helpful and very patient with me as I test drove many used vehicles and then the new vehicle. It was extreamly hot outside those days and he stayed with me outside the entire time I was looking at vehicles.Everyone at this dealership was very friendly and helpful. More
Chris was fantastic and extremely helpful. He took the time to answer all my questions throughly. He was very friendly, open, honest and great personality. The car is great and we are loving it, we have time to answer all my questions throughly. He was very friendly, open, honest and great personality. The car is great and we are loving it, we have had no problems thus far. Everyone at the dealership we dealt with was respectful, friendly and willing to work with me. THe overall experience was very positive. Thank you! Regards, George More
BUYING THIS COROLLA WAS MY SECOND CAR IN 10 YEARS. BUYING THIS COROLLA WAS MY SECOND CAR IN 10 YEARS. BUYING A CAR CAN BE VERY STRESSFUL BUT WORKING WITH TC WAS A PLEASURE. I WOULD RECOMNEND TC TO A BUYING THIS COROLLA WAS MY SECOND CAR IN 10 YEARS. BUYING A CAR CAN BE VERY STRESSFUL BUT WORKING WITH TC WAS A PLEASURE. I WOULD RECOMNEND TC TO ANYONE I KNOW THAT WOULD BE INTERESTED IN BUYING A CAR FROM GERMAIN. HE HAS AN EXCELLENT PERSONALITY & IS AN ASSET TO YOUR SALES FORCE. BERNITA WELLS More
It was a good experience and I would do it again. The only thing that I was disappointed with was I did not get the differed payments until 2011 I only received deferred payments to 10/1. The advertiseme only thing that I was disappointed with was I did not get the differed payments until 2011 I only received deferred payments to 10/1. The advertisement stated deffered payments until 2011. I was not clear as to why I didn't get the deferred till 2011. More
This was the 2nd Toyota we bought at Germain.We shopped Naples and they had the best deal.Rony Levy was very helpful. Service was quick, friendly,and the quality appears to be great. Coffee is always ava Naples and they had the best deal.Rony Levy was very helpful. Service was quick, friendly,and the quality appears to be great. Coffee is always available, daily newspapers available and the price in this economy is competitive. The process of buying a car takes time, but it was late and the key people stayed to finalize our papers. We did buy this later in the evening and that may be the reason that the car was not washed. The back window was very dirty. A coupon for a free wash should be issued in this instance when it is very late. Overall, it was a successful experience. More
this is my second time buying a toyota camry from germain toyota of naples, they are the best in southwest florida, way better than fort myers toyota dealership "where I live " they do everything to germain toyota of naples, they are the best in southwest florida, way better than fort myers toyota dealership "where I live " they do everything to help you and get you what you want,"quality and price" especially jan christopher. More
We have been dealing with Germain Toyota for several years and have always had friendly and excellent customer service. Ann Marie Roebuck has been wonderful to work with. We have never had a problem years and have always had friendly and excellent customer service. Ann Marie Roebuck has been wonderful to work with. We have never had a problem with the quality of work. TC has been wonderful to work with in purchasing our new 2011 Sienna. He is very frindly, knowlegable, helpful, and always makes himself available to us. We feel our price was competive and met our needs. We have always had a positive overall experience at Germain Toyota in Naples. Rebecca J. Tougas More
By far the best dealership ive been to for service. The writer Andy kept me up to date on the progress of the vehicle. excellent customer service. i recommend all to go to this dealer for serivce on their writer Andy kept me up to date on the progress of the vehicle. excellent customer service. i recommend all to go to this dealer for serivce on their toyotas. See Andy if you want great service. A+++. More