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Germain Toyota of Naples

Naples, FL

4.7
1,796 Reviews
When you purchase a new Toyota from Germain you’ll experience The Germain Advantage; a complimentary lifetime non-factory limited warranty good at participating dealerships, complimentary basic maintenance and complimentary loaner cars. Germain Toyota’s primary goal is to satisfy our customers. We offer one of the most comprehensive parts and service departments in the automotive industry and carry an extensive inventory of new and used Toyota cars, trucks and SUV’s. Our used car lot, The Big Lot, carries a great selection of certified pre-owned Toyotas with a 100,000 mile warranty. We work with a vast array of lending sources to make sure you will get the most complete and comprehensive financial package available. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. A new Toyota is waiting for you at Germain Toyota of Naples.
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13315 N Tamiami Trail

Naples, FL

34110

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Showing 1,796 reviews

April 29, 2026

Germain handle my service professionally. From payment to car return seemed to take a bit of time. One concern regards the tire rotation. It appears that tire wear on the car’s right More

by unioncityterry
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Braden
Apr 29, 2026 -

Germain Toyota of Naples responded

We appreciate your feedback and apologize for any inconvenience with the tire rotation at Germain Toyota of Naples. Please give us a call if you’d like to discuss this further. Safe travels!

April 26, 2026

Muy buenas tardes la verdad fues muy atento el servicio y amable tremenda atención muy buena More

by Hernandezgregorio1963
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Brian
Apr 27, 2026 -

Germain Toyota of Naples responded

Gracias por tomarse el tiempo de compartir esta reseña para nuestro equipo en Germain Toyota of Naples. Esperamos verla pronto!

April 17, 2026

The Germain staff was incredibly accommodating. They did an outstanding job of addressing my issues. Fast, efficient, and thorough. More

by Marty
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Yes
Employees Worked With
Christopher
Apr 17, 2026 -

Germain Toyota of Naples responded

Marty, thank you for sharing your fantastic feedback about our team! We appreciate your business and hope to see you again at Germain Toyota of Naples! Safe travels!

April 11, 2026

Fui a hacer rl servicio esta semana y cuando sali de hay me do cuenta que todavia la pizarra del carro muestra que necesita servicio , More

by Odalina2003
Service Price Transparency
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Yes
Employees Worked With
No recurdo nombre
Apr 14, 2026 -

Germain Toyota of Naples responded

Lamentamos escuchar esto. Por favor contáctenos directamente para ayudar a corregirlo. Gracias, Germain Toyota of Naples. Martin Olvera Jr - Service Manager - (239) 431-2434

April 10, 2026

Great service Anthony was very helpful he outlined all my service options and the cost of each. I would go back. More

by ppiccininni
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Anthony
Apr 10, 2026 -

Germain Toyota of Naples responded

Thank you for sharing your experience with Anthony! Our team at Germain Toyota of Naples is here whenever you need us.

April 07, 2026

Everyone at Germain is so nice ! Braden did an amazing job and got me in and out no problem! Damion the service manager is also so helpful and knowledgeable. 10/10 definitely recomme More

by evemarshall1013
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Recommend Dealer
Yes
Employees Worked With
Braden , Damion
Apr 08, 2026 -

Germain Toyota of Naples responded

We’re thrilled to hear Braden and Damion made your experience seamless! We’ll be sure to pass along the kudos, and we look forward to serving you again at Germain Toyota of Naples!

April 07, 2026

I found that Frank was very informative and concerned about my vehicle and that I could drive away confident that it was in tiptop shape. More

by Pjcrons@gmail.com
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Frank
Apr 08, 2026 -

Germain Toyota of Naples responded

We are thrilled Frank ensured you were informed and confident about your vehicle. Thank you for choosing Germain Toyota of Naples! Safe travels!

April 03, 2026

Frank and the master mechanic were both fantastic , very knowledgeable and professional. Now my Tacoma is running at perfection. Thank you More

by Jqmacq
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Frank Feinman and the master mechanic
Apr 03, 2026 -

Germain Toyota of Naples responded

Thank you for choosing Germain Toyota of Naples! We're so glad Frank and the team got your Tacoma running perfectly.

April 03, 2026

Dealt with Josh the salesman at their used car division. Very straight forward and honest. No xx tactics or pushy buy this car now attitude. Wouldn't hesitate to see Josh again for a vehicle! More

by Jadip811
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Recommend Dealer
Yes
Employees Worked With
Josh Merchand
Apr 03, 2026 -

Germain Toyota of Naples responded

Thank you for choosing Germain Toyota of Naples and recommending Josh! We look forward to working with you again down the road!

March 31, 2026

Promptly got me in and Marco informed me that it would take about 1 hour and 45 minutes which I thought was a long time for a tire change. Was finished in that time and on my way More

by yayamcpat
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Recommend Dealer
Yes
Employees Worked With
Marco
Mar 31, 2026 -

Germain Toyota of Naples responded

We apologize for the longer than anticipated wait, but we are pleased to hear that everything was completed within the estimated time. We will pass your feedback along to Marco. Thank you for choosing Germain Toyota of Naples! Take care!