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Germain Toyota of Naples
Naples, FL
1,797 Reviews
When you purchase a new Toyota from Germain you’ll experience The Germain Advantage; a complimentary lifetime non-factory limited warranty good at participating dealerships, complimentary basic maintenance and complimentary loaner cars. Germain Toyota’s primary goal is to satisfy our customers. We offer one of the most comprehensive parts and service departments in the automotive industry and carry an extensive inventory of new and used Toyota cars, trucks and SUV’s. Our used car lot, The Big Lot, carries a great selection of certified pre-owned Toyotas with a 100,000 mile warranty. We work with a vast array of lending sources to make sure you will get the most complete and comprehensive financial package available. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. A new Toyota is waiting for you at Germain Toyota of Naples.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,797 reviews
April 29, 2026
MICHAEL SULLIVAN OUTSTANDING EXCELLENT PROFESSIONAL . .SO IMPRESSED WITH HIS TIMELY UPDATES AND MESSAGES ON ISSUES WITH VEHICLE. ...SERVICE DEPARTMENT EXCELLENT JOB !!! WELL DONE!! RECEPTIONISTS AT COUNTE .SO IMPRESSED WITH HIS TIMELY UPDATES AND MESSAGES ON ISSUES WITH VEHICLE. ...SERVICE DEPARTMENT EXCELLENT JOB !!! WELL DONE!! RECEPTIONISTS AT COUNTER A+ THANK YOU TOYOTA! More
by coastalliving.sm
Employees Worked With
MICHAEL SULLIVAN
April 29, 2026
Germain handle my service professionally. From payment to car return seemed to take a bit of time. One concern regards the tire rotation. It appears that tire wear on the car’s right From payment to car return seemed to take a bit of time. One concern regards the tire rotation. It appears that tire wear on the car’s right side is less than the left side. Unfortunately, the tires were not rotated from right rear to left front. Instead the rotation was simply back to front. More
by unioncityterry
Employees Worked With
Braden
April 07, 2026
Everyone at Germain is so nice ! Braden did an amazing job and got me in and out no problem! Damion the service manager is also so helpful and knowledgeable. 10/10 definitely recomme Braden did an amazing job and got me in and out no problem! Damion the service manager is also so helpful and knowledgeable. 10/10 definitely recommend! More
by evemarshall1013
Employees Worked With
Braden , Damion
April 03, 2026
Frank and the master mechanic were both fantastic , very knowledgeable and professional. Now my Tacoma is running at perfection. Thank you knowledgeable and professional. Now my Tacoma is running at perfection. Thank you More
by Jqmacq
Employees Worked With
Frank Feinman and the master mechanic
April 03, 2026
Dealt with Josh the salesman at their used car division. Very straight forward and honest. No xx tactics or pushy buy this car now attitude. Wouldn't hesitate to see Josh again for a vehicle! Very straight forward and honest. No xx tactics or pushy buy this car now attitude. Wouldn't hesitate to see Josh again for a vehicle! More
by Jadip811
Employees Worked With
Josh Merchand
