
Germain Toyota of Naples
Naples, FL
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Germain Toyota of Naples was includible helpful especially Anthony the service, I have a Corolla 2022 and My wife RAV4 and we love it , I started visit there when I bought a New Camry 2005 them bo especially Anthony the service, I have a Corolla 2022 and My wife RAV4 and we love it , I started visit there when I bought a New Camry 2005 them bought a New Camry 2009 and always the service are excellent, that is the reason I like to buy Toyota. More
Even though the wait was longer than I planned since I had an appointment everyone was very kind and helpful!! Damien, the parts manager was awesome!! Brian was great too! I always enjoy coming to this de had an appointment everyone was very kind and helpful!! Damien, the parts manager was awesome!! Brian was great too! I always enjoy coming to this dealership!! More
My service agent Ann Marie is outstanding. She explains everything to me and advises me well. She has a friendly manner. Normally I give this dealership five-star rating, but this time I lo She explains everything to me and advises me well. She has a friendly manner. Normally I give this dealership five-star rating, but this time I lowered it because they left the paper mat and seat cover in my vehicle. Also when they first returned it to me, it had not been washed. I had to ask them to do that. When it came back from the car wash, it still had the plastic seat cover and floor mat which normally is removed. It just seemed to me that attention to detail was missing that ithad always been there before. Also, the representative who called me to make the appointment never told me of the full service that they wanted to do on my car. I wasn't alerted ahead of time that a recall service had to be done. More
Just had my GR86 serviced as Anthony and the team did another great job. He helped with my appointment and updated me during the service several times. He answered all my questions and they completed t another great job. He helped with my appointment and updated me during the service several times. He answered all my questions and they completed the service in a timely manner. I highly recommend Anthony and Germain Toyota of Naples ! More
They are courteous, helpful and thorough. Very happy with their service . Am disappointed that car wash doesn’t ever seem to be working. Otherwise you are great! Very happy with their service . Am disappointed that car wash doesn’t ever seem to be working. Otherwise you are great! More
I purchased a Rav-4 XLE from Germain. I had purchased new cars from Germain prior to this one. I always have a great experience.. The only thing I would say is that I went in Thursday ini I had purchased new cars from Germain prior to this one. I always have a great experience.. The only thing I would say is that I went in Thursday initially to trade in my car, it didn't work out. Then, Friday I got a call to see if something could be worked out. I feel that the deal could have been made Thursday so I didn't have to go back Friday. I would highly recommend Germain when purchasing a new car. More