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Germain Toyota of Naples

Naples, FL

Overview
Reviews
Vehicles
4.7
1,796 Reviews
When you purchase a new Toyota from Germain you’ll experience The Germain Advantage; a complimentary lifetime non-factory limited warranty good at participating dealerships, complimentary basic maintenance and complimentary loaner cars. Germain Toyota’s primary goal is to satisfy our customers. We offer one of the most comprehensive parts and service departments in the automotive industry and carry an extensive inventory of new and used Toyota cars, trucks and SUV’s. Our used car lot, The Big Lot, carries a great selection of certified pre-owned Toyotas with a 100,000 mile warranty. We work with a vast array of lending sources to make sure you will get the most complete and comprehensive financial package available. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. A new Toyota is waiting for you at Germain Toyota of Naples.
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13315 N Tamiami Trail

Naples, FL

34110

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Showing 1,796 reviews

March 30, 2026

Service appointment at 10:30 for oil change and tire rotation. This took TWO Hours And THIRTY MINUTES. Totally ridiculous! More

by Dpatt1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
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Apr 05, 2026 -

Germain Toyota of Naples responded

I apologize for the long wait during your oil change and tire rotation. We aim to provide timely service, and it's clear we fell short in this case. If you have any further concerns or feedback, please feel free to reach out so we can make things right. Thank you, Martin Olvera Jr - Service Manager - (239) 431-2434

March 29, 2026

The service was good and not a long wait. The service advisor was helpful. The dealership is so huge that it’s kind of overwhelming though. More

by KU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter May
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Mar 30, 2026 -

Germain Toyota of Naples responded

We’re glad you felt supported by our team and didn’t wait long at Germain Toyota of Naples! We’re always here to help.

March 27, 2026

Sales was very good, my warrantee work up was less than acceptable. They recommend car 100000 mi maintenance only if your paying, but if they have to fix those issues they leave them for the customer to More

by Chuckdel2020
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Parts- Frank, Herlan-Sales
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Apr 06, 2026 -

Germain Toyota of Naples responded

I'm glad to know the sales team delivered good service, but I'm sorry to hear about your dissatisfaction with the warranty work. We aim for a seamless and satisfying experience in all aspects of our dealership, so it's disappointing to know we let you down in this regard. If you'd be willing to discuss your concerns further, I would appreciate the opportunity to assist you and find a solution. Best, Martin Olvera Jr - Service Manager - (239) 431-2434

March 26, 2026

The service was excellent. In fact, I arrived two hours earlier than my appointment and they still attended to me very kindly. The 10,000-mile service was very fast. The atmosp More

by urquiolari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter
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Mar 27, 2026 -

Germain Toyota of Naples responded

We’re pleased to know you had a quick and friendly experience with our team! Thank you for choosing Germain Toyota of Naples. See you next time!

March 25, 2026

I dealt with Zach Hall from Germain and everything went very smoothly. He gave us all the time we needed and was a true gentleman. More

by bill c
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Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Zach Hall
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Mar 26, 2026 -

Germain Toyota of Naples responded

Bill, we're delighted to hear that Zach provided such a smooth and professional experience at Germain Toyota of Naples. Thank you for choosing us and for sharing your feedback.

March 24, 2026

Brought my Highlander in for its 5000 mile service. Everyone was helpful, waiting area was clean and comfortable. Service time took just over one hour. All personnel were responsive and helpful. More

by pagcem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dahiana Caba
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Mar 24, 2026 -

Germain Toyota of Naples responded

We’re glad you had a pleasant experience with us, and we hope to see you again at Germain Toyota of Naples! Have a great day.

March 21, 2026

The place was excellent, Daniel was very helpful communicated really well with me about my car More

by Abimael1027
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
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Mar 23, 2026 -

Germain Toyota of Naples responded

Your kind review warms our hearts! Thank you from the Germain Toyota of Naples Team.

March 19, 2026

Buen trato y buen negocio con el banco gracias el mánager y el vendedor y además un trato bueno More

by ronitamayo98
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Roberto Pérez
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Mar 19, 2026 -

Germain Toyota of Naples responded

Apreciamos las 5 estrellas para el equipo de Germain Toyota of Naples, Ronita! Gracias por elegirnos.

March 15, 2026

Robert and Tito tha are awesome, professional and in less than 3 hours I was driving home my new car, thanks Paola Lacour More

by paola_lacour
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert and Tito.
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Mar 16, 2026 -

Germain Toyota of Naples responded

Paola, we're so happy to hear you had such a seamless experience with Robert and Tito. Enjoy your new car, and thank you for choosing Germain Toyota of Naples!

March 10, 2026

La atención de la señorita dahiana fue excelente y muy profesional asi como el mantenimiento hecho a mi auto no hay dudas de que don muy profesionales en su trabajo More

by minietjosecarlo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dahiana
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Mar 10, 2026 -

Germain Toyota of Naples responded

Gracias por sus amables palabras sobre Dahiana y nuestro equipo de servicio. Le agradecemos su visita a Germain Toyota of Naples y esperamos poder servirle de nuevo en el futuro.

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