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Germain Toyota of Naples

Naples, FL

4.7
1,643 Reviews

13315 N Tamiami Trail

Naples, FL

34110

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Showing 1,643 reviews

December 05, 2023

They were thorough and friendly. They were willing to negotiate and in the end I was pleased with my purchase More

by bruce.mckay
Recommend Dealer
Yes
Employees Worked With
Adam
Dec 05, 2023 -

Germain Toyota of Naples responded

We're glad to know you had a positive experience with us at Germain Toyota of Naples and that our team was able to assist in your purchase, Bruce. Thanks for the review! If there's anything else we can do to improve your experience, please let us know.

December 04, 2023

amazing how smooth and easy it was to navigate through all the paperwork involved. super simple and understandable More

by nannyf54
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kristopher Cooper
Dec 04, 2023 -

Germain Toyota of Naples responded

We're delighted to know that you found the paperwork process at Germain Toyota of Naples smooth and easy. We strive for simplicity in all we do! Thanks for sharing your experience with us.

December 04, 2023

Alejandro y Luis Domínguez, excelente trato. Muy profesionales. Explicativos, amables, respetuosos y amigables. Gracias por su atención. More

by yeisyperez1983
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alejandro y Luis Domínguez
Dec 04, 2023 -

Germain Toyota of Naples responded

Yeisy, apreciamos por sus amables palabras sobre Alejandro y Luis. Nos alegra saber que ha tenido una experiencia positiva en Germain Toyota of Naples. Gracias por elegirnos!

December 04, 2023

Mart R is my service advisor. Best advisor in my experience Knowledgeable, great personality and always follows through until job is complete More

by Mike_Deb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin R Olvera
Dec 04, 2023 -

Germain Toyota of Naples responded

Mike, it's great to know that Mart has been providing you with excellent service at Germain Toyota of Naples! We appreciate your kind words and look forward to serving you in the future.

December 02, 2023

Huge production, a cast of thousands, big business. Not for your average, hard working car owner. More

by marlenefcolins
Workmanship
Recommend Dealer
Yes
Employees Worked With
Luis
Dec 06, 2023 -

Germain Toyota of Naples responded

Marlene, we're sorry if your experience fell short of our 5-star standards and invite you to reach out to the team at Germain Toyota of Naples to discuss this feedback further. Our goal is to ensure each customer's satisfaction and we hope to hear from you.

November 28, 2023

Best sales person we have ever had. Knowledgeable about answering all of our questions and knew how to explain all the gadgetry to us so we could understand. I recommend this dealership More

by Del
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony griener, Josh James, Brian Keny, Steve Detri, Ryon Weiben
Nov 28, 2023 -

Germain Toyota of Naples responded

We're delighted to know that Bryan and our team at Germain Toyota of Naples were able to provide you with a top-notch experience! Your recommendation means the world to us. Enjoy your new ride!

November 26, 2023

Wonderful experience. Adam Letreche was a fabulous salesman. He was very knowledgeable, personable, friendly, and efficient. We highly recommend him and Germain Toyota More

by vfreimuth
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Adam Latreche
Nov 27, 2023 -

Germain Toyota of Naples responded

Thanks for the shout-out! We're glad to know Adam and our team at Germain Toyota of Naples provided a wonderful experience. Safe travels!

November 25, 2023

Buenas tardes la tensión con la señorita ivette fues muy excelente fuste un trato muy celestial More

by Hernandezgregorio1963
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ivette , Josh James, Brian Keny, Ryon Weiben
Nov 27, 2023 -

Germain Toyota of Naples responded

Gracias por la reseña! Esperamos verle de nuevo en Germain Toyota of Naples!

November 20, 2023

Our experience with Germain Toyota has always been exemplary. Whether it was working with the sales department or the service department the Germain team has been professional, courteous and willing t More

by Michelle Wiltgen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian, Steve Detri
Nov 20, 2023 -

Germain Toyota of Naples responded

Michelle, it's wonderful to know that you've consistently had great experiences with our team at Germain Toyota of Naples! Thanks for highlighting Brian's stellar service and for putting your trust in us over the years. Here's to many more miles together - take care!

November 19, 2023

Ebron was an exceptional car consultant as he provided customer first service in the process. His knowledge and intentions to help customer are genuine. Brian the Sales Manager also express that at Germ More

by Hoseryankee4
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ebron
Nov 20, 2023 -

Germain Toyota of Naples responded

We're so glad to know that Ebron and Brian were able to provide you with a top-notch experience at Germain Toyota of Naples. Our team always strives for genuine customer-first service, and we appreciate your recognition! Enjoy your new ride!

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