
Germain Toyota of Naples
Naples, FL
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Beware worst services ever had my car for oil change they told was leaking now car have strong smell inside return for service they want to charge me 95 dollars to run diagnostics and I have all the warranti told was leaking now car have strong smell inside return for service they want to charge me 95 dollars to run diagnostics and I have all the warranties and smell start after they fixed so please find other Dealership tks More
The dealership had my dream truck. I was working with them from out of town and had very poor responses to my messages while trying to negotiate the deal. I submitted the requested doc I was working with them from out of town and had very poor responses to my messages while trying to negotiate the deal. I submitted the requested docs and credit card to hold the vehicle they sold the vehicle and did not respond to me for hours. Frustrated!! Not cool!! More
Great dealership. Mike and his co-workers were up to speed on what we wanted and helped us in every way. Can't say enough good things about the staff. Mike and his co-workers were up to speed on what we wanted and helped us in every way. Can't say enough good things about the staff. More
After weeks of searching at other dealerships, and being pressured to buy a car that was not exactly what we wanted, we were unexpectantly surprised and pleased with all the associates at Germain Toyota. A pressured to buy a car that was not exactly what we wanted, we were unexpectantly surprised and pleased with all the associates at Germain Toyota. After requesting more information on the used 4Runner on cars.com, I immediately received a call from a salesman who was very patient and courteous. I explained that I was coming from 140 miles away, and so I wanted to know the "out the door" final price before making the drive. After a brief hold, he told me the price, which was much better than the cars.com price. Upon arrival, we were greeted by Jose, who was very articulate, experienced with the car, and patiently answered all our questions. There was no sales pressure at all. The manager and finance associate were equally pleasant and knowledgeable. We were able to complete the transaction the same day, so we did not have to drive the distance again. I would definitely consider making the drive and purchasing from them again. More
Dealer is good one of the person that I deal with was very rude I was not at the building he hang the phone up on me and ask me to come to his number 2 station. very rude I was not at the building he hang the phone up on me and ask me to come to his number 2 station. More
It is incredible how these dealer sellers lie to people by giving them a price for cars that is not real, they must use another strategy to sell, they take advantage of people, I do not recommend GERMAIN T by giving them a price for cars that is not real, they must use another strategy to sell, they take advantage of people, I do not recommend GERMAIN Toyota More