Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Germain Toyota of Naples

Naples, FL

Overview
Reviews
Vehicles
4.7
1,664 Reviews
Call Dealership (888) 722-4942
View Awards

13315 N Tamiami Trail

Naples, FL

34110

Directions

By Type

Showing 1,664 reviews

May 18, 2025

Way too long waiting after they text me and said my car was ready, just go to checkout and sign for the service. My car was not ready for another hour. Wasn't happy More

by jgigantijr
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryon Weiben
Report | Print
May 25, 2025 -

Germain Toyota of Naples responded

We're sorry to hear about the wait time you experienced at Germain Toyota of Naples. We appreciate your feedback and will work on improving our efficiency for future visits. Thank you for bringing this to our attention!

May 17, 2025

best dealer in naples great service and thanks to zach for your time you ate the best More

by pedro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh James, Brian Keny, Steve Detri, Ryon Weiben
Report | Print
May 19, 2025 -

Germain Toyota of Naples responded

Thank you for reviewing Germain Toyota of Naples! It was so kind of you to share your experience, Pedro.

May 16, 2025

Do not take your car to Germain for service! They over filled my engine with oil by 1.3 quarts and Valvoline showed me the proof. Valvoline extracts the oil from engines to a reservoirs and it s More

by girders-lemons.6a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh James, Brian Keny, Steve Detri, Ryon Weiben
Report | Print
May 25, 2025 -

Germain Toyota of Naples responded

It's concerning to hear about your experience with the oil change and other issues. We strive for accuracy in our services, so it's disappointing that we missed the mark here. Please feel free to reach out directly if you'd like us to address these concerns further or provide any assistance you may need. Thank you, Martin Olvera Jr - Service Manager - (239) 431-2434

May 15, 2025

Pleasant visit, reviewed my concerns on my truck and provided confirmation there is an issue. Parts on order. More

by 24 Tundra HV 1794
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis
Report | Print
May 15, 2025 -

Germain Toyota of Naples responded

Thank you for sharing your experience with us! We're glad to hear that our team at Germain Toyota of Naples was able to address your concerns. Take care!

May 11, 2025

Dimitri was very nice and personable. Was not pushy. Very respectful and very patient. I would recommend him. More

by tjones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dimitri Haynes, Damion Elleston
Report | Print
May 12, 2025 -

Germain Toyota of Naples responded

Thank you for the recommendation! We're delighted to hear that Dimitri provided a respectful and patient experience at Germain Toyota of Naples. We appreciate your feedback and hope to see you again soon!

May 11, 2025

Fue un placer haber cerrado nuestro negocio con la ayuda de Gaby la verdad todo excelente More

by Mavisrios96
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh James, Brian Keny, Steve Detri, Ryon Weiben
Report | Print
May 12, 2025 -

Germain Toyota of Naples responded

Nos contenta saber que su experiencia en Germain Toyota of Naples fue positiva gracias al servicio de Gaby! Nos aseguraremos de hacerle llegar su excelente mensaje.

May 10, 2025

Got me in for alignment for new tires very quickly. Very satisfied. With service at Germain More

by Lizzyfl43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not applicable
Report | Print
May 12, 2025 -

Germain Toyota of Naples responded

Lizzy, thank you for leaving Germain Toyota of Naples your positive feedback!

May 09, 2025

I enjoy coming to the dealership because they are such nice people and my car gets the best service in the area. More

by sofas_enigmas87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey and Adrian, Brian Keny, Steve Detri
Report | Print
May 12, 2025 -

Germain Toyota of Naples responded

Thank you for sharing your experience with Germain Toyota of Naples! We're delighted to know that our team and service have made each visit enjoyable. We look forward to seeing you again soon!

May 07, 2025

Wonderful service. Freddy is very professional. I satisfied with Germain Toyota of Naples services. I love Toyota of Naples More

by Bguzmeli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Freddy
Report | Print
May 08, 2025 -

Germain Toyota of Naples responded

Thank you for sharing your positive experience with Freddy and the team at Germain Toyota of Naples! We're delighted to know you're satisfied with our services. We appreciate your support and look forward to serving you again in the future!

May 04, 2025

Alejandro the salesman was great and the manager, Khris Rivers was exceptional in getting the price we wanted. More

by kimtuberville
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Khris, Rivers
Report | Print
May 05, 2025 -

Germain Toyota of Naples responded

We're delighted to hear that Alejandro and Khris provided exceptional service at Germain Toyota of Naples. Thank you for sharing your experience with us, Kim!

1
...
3
4
5
...
167