
Germain Toyota of Naples
Naples, FL
Filter Reviews by Keyword
By Type
Showing 1,664 reviews
Way too long waiting after they text me and said my car was ready, just go to checkout and sign for the service. My car was not ready for another hour. Wasn't happy was ready, just go to checkout and sign for the service. My car was not ready for another hour. Wasn't happy More
Do not take your car to Germain for service! They over filled my engine with oil by 1.3 quarts and Valvoline showed me the proof. Valvoline extracts the oil from engines to a reservoirs and it s They over filled my engine with oil by 1.3 quarts and Valvoline showed me the proof. Valvoline extracts the oil from engines to a reservoirs and it showed 6 quarts were extracted instead of 4.7! Last place I took it for oil change was Germain. I have a photo and proof. This dealership will also ignore a lot of problems with cars like noise issues or doors that won't close properly. They always say " cannot replicate" I didn't buy my car there because Germain is well known to be full of crooks. More