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Germain Toyota of Naples

Naples, FL

Overview
Reviews
Vehicles
4.7
1,660 Reviews
Call Dealership (888) 722-4942
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13315 N Tamiami Trail

Naples, FL

34110

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Showing 1,660 reviews

May 28, 2023

Always a good experience. Been using the dealership for 7 years of service every 6 months. Never a problem. It keeps my Toyota Prius in good shape. More

by jordromi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Olivere
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May 30, 2023 -

Germain Toyota of Naples responded

We appreciate your loyalty to Germain Toyota of Naples and are pleased to hear that you have had consistently positive experiences servicing your Toyota Prius with us over the past seven years. Thank you for trusting us with your vehicle and for taking the time to share your feedback. It's always a pleasure serving you!

May 27, 2023

Our service representative Dameion Reed is knowledgeable, helpful and a joy to work with during our appointment. More

by Lakc1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dameion Reed
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May 30, 2023 -

Germain Toyota of Naples responded

We appreciate your 5-star review! It's fantastic to hear that Dameion provided you with knowledgeable assistance and made your appointment a joy here at Germain Toyota of Naples. We hope to see you again for any future service needs.

May 26, 2023

Took our car right in for service while we sat in comfort at a table in about 45min it was done and we were on our way.very happy with the experience. More

by Radio cad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
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May 26, 2023 -

Germain Toyota of Naples responded

Thank you for the review! We are so glad to hear that you had a successful service experience working with the Germain Toyota of Naples team. Drive safely, and we hope to see you back!

May 23, 2023

Great friendly service. Bla bla bla bla bla bla bla bla bla bla bla bla More

by Rta311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
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May 23, 2023 -

Germain Toyota of Naples responded

Thanks for choosing Germain Toyota of Naples above the rest! Drive safely!

May 21, 2023

Went in for a scheduled annual. Superb service! Quick, thorough and I was kept well informed. More

by Don
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Cardenas
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May 23, 2023 -

Germain Toyota of Naples responded

We are grateful to have you as a Germain Toyota of Naples customer. Thank you, Don, for sharing your positive service experience!

May 18, 2023

Ann Roebuck always takes care us We have only bought Toyota’s due to her being our service manager when she left for a short period of time we did not buy cars but due to the fact that she’s back we wil More

by Andrewbuhelos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
And Robach
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May 19, 2023 -

Germain Toyota of Naples responded

We're thrilled to hear about your positive service experience, Andrew! Ann is a true professional, and we're lucky to have her on our team at Germain Toyota of Naples. Thank you for sharing how she continues to provide excellent care and service. It means the world to us!

May 18, 2023

Excellent service, Ann R is an asset, knowledgeable, professional, friendly, caring,makes me feel good More

by Kremp12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service people
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May 19, 2023 -

Germain Toyota of Naples responded

We're grateful for your five-star review! Ann R is truly an incredibly knowledgeable and professional asset to our team here at Germain Toyota of Naples. Thank you for taking the time to share your positive experience with us. Our team always aims to provide friendly and caring service that makes customers like you feel good. We appreciate your business and hope to see you again soon!

May 17, 2023

Excellent people in sales and finance deparments. I recomend thm to anyone interested in buying or leasing a new toyota. More

by mikeslutzky
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Guillermo and fili diaz
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May 17, 2023 -

Germain Toyota of Naples responded

Thank you for the review! We are thrilled to hear that you had such a successful purchase experience working with the Germain Toyota of Naples team. Drive safely, and we hope to see you back again down the road!

May 16, 2023

Always pleased with service and easy to get appointments on line. My go to service rep is Damieon who is very helpful. More

by Mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damieon
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May 16, 2023 -

Germain Toyota of Naples responded

Mary, we're glad to be your go-to destination for service and appreciate you taking the time to leave this wonderful recommendation for Germain Toyota of Naples! We're so happy to hear that Damieon has provided you with excellent customer service and made your experience easy from start to finish. See you next time!

May 16, 2023

As usual was completely satisfied with the service the professionalism and courtesy of the advisor More

by fbellande
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
Report | Print
May 17, 2023 -

Germain Toyota of Naples responded

Your trust and support mean the world to the Germain Toyota of Naples team. We are here to help with all of your future service needs!

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