Germain Toyota of Naples

Poor communication l, lost paperwork. Told 1 hour time given at time brought in car and not ready for 3 hours even though no work had to be done. Also wrong VIN number given to me at pur Told 1 hour time given at time brought in car and not ready for 3 hours even though no work had to be done. Also wrong VIN number given to me at purchase. More

No complaints from me during the six years I have been having my car serviced at Germain Toyota. I have bought my new Toyota from the Germain dealership. having my car serviced at Germain Toyota. I have bought my new Toyota from the Germain dealership. More

Orlando always provides excellent service when I stop by to get my Scion serviced. I can rely on him to ensure all my car needs are met. to get my Scion serviced. I can rely on him to ensure all my car needs are met. More

Excellent professional service. Concierge level from beginning to end. Dameion was my Service Advisor and he could not have been more friendly and accommodating. He explained everyt Concierge level from beginning to end. Dameion was my Service Advisor and he could not have been more friendly and accommodating. He explained everything they found during my maintenance inspection and helped me prioritize what needed to be addressed first. All staff friendly and waiting lounge like an upscale hotel lobby. Outstanding in every way! More

It was good processing towards being purchased of a new car with my desired and satisfied. car with my desired and satisfied. More

Phenomenal sales staff (Lindsey) and sales manager (Mason), expert service advisor and technicians, and everyone at dealership was friendly. Special thanks to John Utz for answering any questions, pr (Mason), expert service advisor and technicians, and everyone at dealership was friendly. Special thanks to John Utz for answering any questions, prior to purchase and after purchasing new Tacoma and Avalon. More

Rodolfo is my service advisor. He is very profesional all the time with a great actitud of service. The entire team is great. He is very profesional all the time with a great actitud of service. The entire team is great. More

I always get very good service from my service advisor who is Orlando. He keeps me updated on my progress with the service I am getting and always does a great job for me. I will always have him as my s who is Orlando. He keeps me updated on my progress with the service I am getting and always does a great job for me. I will always have him as my service advisor . Germain Toyota is lucky to have him in the service department. More

Scheduled 120,000 mi. service was excellent, estimate provided in advance, recommended services explained, and all services preformed within timeframe promised. service was excellent, estimate provided in advance, recommended services explained, and all services preformed within timeframe promised. More

Great customer service, making sure I get what I come in for. Very patient, knowledgeable and professional, great representative for your company. for. Very patient, knowledgeable and professional, great representative for your company. More