Germain Toyota of Naples

Car issue was diagnosed in a timely matter. Cost of issue was stated clearly with no additional cost. Martin was polite and very responsive to our needs! Cost of issue was stated clearly with no additional cost. Martin was polite and very responsive to our needs! More

Smooth process from drive in to drive out. Service manager communicates well as service progresses and to summarize. Service manager communicates well as service progresses and to summarize. More

Very helpful and kind! It was an easy experience and I did not feel pressured at all! It was an easy experience and I did not feel pressured at all! More

They were fast, very clear and courteous. I like that there is coffee and snacks available… lol. I like that there is coffee and snacks available… lol. More

Very helpful and Top tier customer service. No pressuring Sales Agent. Very pleasant experience. All in all No pressuring Sales Agent. Very pleasant experience. All in all More

Very good service, and fast attention. They don't take all day at the dealership. They are all very kind. They don't take all day at the dealership. They are all very kind. More

All aspects of this dealership were excellent. The building was clean, comfortable, and accessible. The workers were professional, informative, and personable. My visit was time manageable and I The building was clean, comfortable, and accessible. The workers were professional, informative, and personable. My visit was time manageable and I was informed along the way of the process and issue with my Rave4. I was very impressed with the whole dealership and wished I lived in Florida as I would purchase my next vehicle with Germain!! More

Happy with experience. Rudy did a great job of assisting me. Gio also assisted.👍will return. Rudy did a great job of assisting me. Gio also assisted.👍will return. More

Great facility, large service area, able to schedule easily and timely. Service managers are very friendly and helpful easily and timely. Service managers are very friendly and helpful More

Best service department in Southwest Florida. Frank Feinman, Service Advisor, went above and beyond to ensure my care was serviced quickly. He kept me informed of progress. He’s a great asset Frank Feinman, Service Advisor, went above and beyond to ensure my care was serviced quickly. He kept me informed of progress. He’s a great asset to Germain Toyota of Naples. My car came back clean and ready to drive off the lot. Fantastic experience!!. More