
Germain Toyota of Naples
Naples, FL
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Ann-Marie,my service advisor was very helpful and professional. The service department, as usual, did a fantastic job on my vehicle.I was very satisfied professional. The service department, as usual, did a fantastic job on my vehicle.I was very satisfied More
I don’t care for getting text messages when I am sitting in your waiting area. I also did but appreciate having to negotiate your questionnaire only to learn that the car would not be ready for five hours. in your waiting area. I also did but appreciate having to negotiate your questionnaire only to learn that the car would not be ready for five hours. Orlando was very nice and informative. He should have handled it from start to finish without a texting practice. More
Joel got me in the same day to replace a headlight when the other 2 local dealerships had a 2 week wait. The work was done in an hour even tho it was a "squeezed in" appointment. Very impressed! the other 2 local dealerships had a 2 week wait. The work was done in an hour even tho it was a "squeezed in" appointment. Very impressed! More
Gracias muy profesional y muy amable . Me ayudo y explicó detalladamente . Thank you very professional and very kind. He helped me and explained in detail. Me ayudo y explicó detalladamente . Thank you very professional and very kind. He helped me and explained in detail. More
Damion had appointment set and tires pulled. He had rental car held for me. Service and tire change completed in timely manner. Customer service was the best. He had rental car held for me. Service and tire change completed in timely manner. Customer service was the best. More
My air conditioner was out and Ann got me a 7 am appointment the next morning when I was unable to get into the Lexus dealership. It was fixed instantly, no charge! Excellent.service. Thank you, A appointment the next morning when I was unable to get into the Lexus dealership. It was fixed instantly, no charge! Excellent.service. Thank you, Ann! More