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Germain Toyota of Naples

Naples, FL

4.7
1,645 Reviews

13315 N Tamiami Trail

Naples, FL

34110

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Showing 1,645 reviews

April 04, 2023

Great service! I would recommend them to anyone. Been there for 5 years and no problems so far. More

by Arjunsa29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Apr 04, 2023 -

Germain Toyota of Naples responded

Thank you for the review! We appreciate your business and hope to see you back again at Germain Toyota of Naples!

April 04, 2023

The sales men very good person and all the time he update a bait my sale More

by guillermogutierrezl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alejandro Pico, Josh James, Brian Keny, Steve Detri, Ryon Weiben
Apr 04, 2023 -

Germain Toyota of Naples responded

We're glad you had an attentive and communicative experience working with our team! We appreciate your business and hope to see you again at Germain Toyota of Naples. Enjoy your new ride!

April 04, 2023

Excellent service. Ann was remarkably and took care of out problem in an outstanding way. We are very happy with the outcome. More

by Sordijj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann, Steve Detri
Apr 04, 2023 -

Germain Toyota of Naples responded

Thank you so much for leaving Ann and the Germain Toyota of Naples team a five-star review! It was a pleasure assisting you.

Apr 04, 2023 -

Sordijj responded

You are welcome.

April 03, 2023

Damieon, you are a gifted service advisor. Your efforts definitely make my service experience better... thank you... More

by Ahoverson79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Apr 04, 2023 -

Germain Toyota of Naples responded

Thank you for the review! We are so glad to hear that Damieon delivered such a successful service experience. Drive safely, and we hope to see you back again at Germain Toyota of Naples!

April 03, 2023

Chris was excellent, he asked the right questions and was able to find the perfect car. I am VERY happy with everyone I worked with. I would highly recommend this dealership to any of my friends and cowork More

by Mary.white
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh James, Brian Keny, Steve Detri, Ryon Weiben
Apr 04, 2023 -

Germain Toyota of Naples responded

Thank you for the review, Mary! We are so glad to hear that Chris delivered such a successful purchase experience. Drive safely, and we hope to see you back again at Germain Toyota of Naples!

April 01, 2023

Great I bought my car and have been satisfied ever since so there you go More

by Mobileguyjeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh James, Steve Detri
Apr 03, 2023 -

Germain Toyota of Naples responded

5-star reviews always make our day, Jeff! Thank you for supporting Germain Toyota of Naples and we will see you next time!

April 01, 2023

I attended the dealership on a Tuesday morning with my 2010 Highlander because I was experiencing an air conditioning problem. I was told what the problem was by my Service Advisor and the Technician. I w More

by bgdickson6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando
Apr 03, 2023 -

Germain Toyota of Naples responded

Thank you for sharing your Germain Toyota of Naples experience! We're ecstatic that we could welcome you with informative communication and accommodating, punctual service. It's wonderful to hear that the cost was even less than quoted and that our entire team offered friendly professionalism. Safe travels from all of us!

Apr 03, 2023 -

bgdickson6 responded

Thanks again.

March 31, 2023

I just bought a car there yesterday and the experience with Rony Levy was pleasant and painless. There’s so much to learn on new cars, but he explained everything to me. He also answered a couple of phone More

by SLZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Those names do not look familiar
Apr 01, 2023 -

Germain Toyota of Naples responded

This review made our day! Thank you for leaving a shoutout for Rony and our team at Germain Toyota of Naples--we are so glad that you can rely on us for your car-buying endeavors. Congratulations on your new ride!

March 31, 2023

I’ve been using this dealership for the past 5 years for car service and have been very happy with the service to the vehicle and the personal attention. More

by laffinc
Recommend Dealer
Yes
Employees Worked With
Martin
Mar 31, 2023 -

Germain Toyota of Naples responded

Thank you for trusting Germain Toyota of Naples with your loyal business!

March 31, 2023

I am only writing on the service department. I would give Damien D Reed a 5 out of 5. He was very knowledgeable, considerate, and made sure I had the best experience possible. My previous exper More

by jackrat007
Recommend Dealer
Yes
Employees Worked With
Damien D Reed, service
Apr 04, 2023 -

Germain Toyota of Naples responded

Thank you for sharing your kind regards for Damien! I am happy to hear that he was considerate and met our five-star expectations. However, I do apologize if any previous visits did not leave you feeling confident in us. If there are any concerns you would like to address with me, I would be happy to help. Please reach out at your convenience. Thank you, Cindy Lentz - Fixed Operations Director - clentz@germain.com

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