Germain Toyota of Naples

Excellent service, from Yani my service manager, to Gary courtesy driver, Juan answering the service phone, and special shoutout to Gio, who initially sold me car and remembered me, and I was treated like a courtesy driver, Juan answering the service phone, and special shoutout to Gio, who initially sold me car and remembered me, and I was treated like a queen. More

Friendly staff. Ann was great! She got us in and out, and explained everything very nicely. Ann was great! She got us in and out, and explained everything very nicely. More

Excellent customer service. Great buying experience. Highly recommend the dealer and Abraham and Miguel. They fully explained everything and transaction was smooth Great buying experience. Highly recommend the dealer and Abraham and Miguel. They fully explained everything and transaction was smooth More

Anthony provided excellent service! I was a walk-in needing a new tire. The service department took the time to perform my regular maintenance which was almost due. Service was complet I was a walk-in needing a new tire. The service department took the time to perform my regular maintenance which was almost due. Service was completed in a timely manner and again, the customer service was excellent. More

Very professional On time Explaining the process Making right suggestions Price quoted Good communication On point Making right suggestions Price quoted Good communication On point More

Ann Marie Roebuck is great. I had a problem with my Camry. The dual climate control works sometimes. I had it checked. They did not find a problem. But as soon as I left, I had a problem with my Camry. The dual climate control works sometimes. I had it checked. They did not find a problem. But as soon as I left, it was there. Might be a coincidence 🤔 More

I was on vacation in Naples FL when I noticed a piece of the undercarriage was dragging under the car, given we were driving home in two days I didn’t want to take the chance of more falling off. I went to the undercarriage was dragging under the car, given we were driving home in two days I didn’t want to take the chance of more falling off. I went to Germain Toyota to see if they could take me on short notice, I asked who I should see and I was told to see one of the service managers. I went over to speak with Orlando, explained my problem and he asked me to pull the car so they could see the problem. Orlando told me he could it back to new so I could get home with no further problems. Orlando and his service team did a great job and I am very grateful for all their efforts. More

The Agent was very attentive and helped me during my service process. Overall a very good experience. service process. Overall a very good experience. More

My salesman David couldn't have been more helpful. Ray at finance was also very good. I would definitely recommend David L to anyone who is looking to buy a good used car. Ray at finance was also very good. I would definitely recommend David L to anyone who is looking to buy a good used car. More

Very happy with the salesman and his efforts to finalize sale. Bit disappointed with time to complete paperwork. sale. Bit disappointed with time to complete paperwork. More