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Germain Toyota of Naples

Naples, FL

4.7
1,643 Reviews

13315 N Tamiami Trail

Naples, FL

34110

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Showing 1,643 reviews

November 10, 2020

Stopped in at 2:30 to request an offer for my used Highlander. Dimitri was the salesman who said he would be appraising my vehicle. An hour later at 3;30 I walked out and asked Dimtri to call my cell More

by J.M.
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dimitri
September 12, 2020

Kris Rivers is by far the best salesman my wife and I have ever dealt with. He was extremely helpful and made the entire process simple. We are both very pleased with the car, and would highly recommend More

by Eric M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kris Rivers
September 12, 2020

Just as always my experience with Germain Toyota was very very nice friendly and super fast. Wouldn't go anywhere else. Everyone was professionally seeking to help me. Thanks More

by curtisjames1964
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ann-Marie Roebuck
June 23, 2020

Found them to be unprofessional and untrustworthy They are pushy and would not trust this dealer. I like Toyotas but they cam across as shady presenting horrible deals. If you remember the mortgage cr More

by steventlittle
Recommend Dealer
No
Employees Worked With
Josh James, Brian Keny
January 31, 2020

I came to drop off my lease & was told I had to go to Fort Myers because they “don’t have room for vehicles that weren’t bought here”. I bought my Toyota in Fort Myers because I lived there. Now I live i More

by dortiz
Recommend Dealer
No
Employees Worked With
John Utz, Michael Germain
January 24, 2020

Never had such a bad experience. My truck is under warranty but just sort of passed me off and said nothing wrong with it. Had a noon appointment did get it in till 1 15 and had it in shop for 40 minu More

by Hoopty
Recommend Dealer
No
Employees Worked With
Paul literdo
December 21, 2019

I can't say enough about how great the service from Kris Rivers at Germain Toyota is. From the get go he really listened to what I wanted and my timeframe. He went to work immediately to figure out the best More

by Emma R
Recommend Dealer
Yes
Employees Worked With
Kris Rivers
November 10, 2019

Poor Service We drove an hour and a half to look at a car. In all honesty this was the worst experience that me and my family ever encountered. Our sales person More

by Infiniti Girl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Greg Schneff
October 14, 2019

Poor service not a reputable business! I purchased a truck from them. The purchasing process was bad and the service was worse. I would never by another vehicle from them no matter how much More

by NT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Germain Toyota Sales Department
September 06, 2019

Could Not Possibly Be More Disappointed with Germain "Servic Purchased a Certified Toyota Camry for our Daughter, because we have had several Toyota's in the past, and this car is "Certified" with <20k miles and More

by ScottBerry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Diego
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