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Germain Toyota of Naples

Naples, FL

4.7
1,649 Reviews

13315 N Tamiami Trail

Naples, FL

34110

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Showing 1,649 reviews

January 31, 2020

I came to drop off my lease & was told I had to go to Fort Myers because they “don’t have room for vehicles that weren’t bought here”. I bought my Toyota in Fort Myers because I lived there. Now I live i More

by dortiz
Recommend Dealer
No
Employees Worked With
John Utz, Michael Germain
January 24, 2020

Never had such a bad experience. My truck is under warranty but just sort of passed me off and said nothing wrong with it. Had a noon appointment did get it in till 1 15 and had it in shop for 40 minu More

by Hoopty
Recommend Dealer
No
Employees Worked With
Paul literdo
December 21, 2019

I can't say enough about how great the service from Kris Rivers at Germain Toyota is. From the get go he really listened to what I wanted and my timeframe. He went to work immediately to figure out the best More

by Emma R
Recommend Dealer
Yes
Employees Worked With
Kris Rivers
November 10, 2019

Poor Service We drove an hour and a half to look at a car. In all honesty this was the worst experience that me and my family ever encountered. Our sales person More

by Infiniti Girl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Greg Schneff
October 14, 2019

Poor service not a reputable business! I purchased a truck from them. The purchasing process was bad and the service was worse. I would never by another vehicle from them no matter how much More

by NT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Germain Toyota Sales Department
September 06, 2019

Could Not Possibly Be More Disappointed with Germain "Servic Purchased a Certified Toyota Camry for our Daughter, because we have had several Toyota's in the past, and this car is "Certified" with <20k miles and More

by ScottBerry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Diego
April 25, 2019

This place is a joke and warn everyone to stay away!!!! I purchased a used vehicle from them less then 45 days ago that just took a crap and broke down less the 1,500 miles . Took it to ford like they told More

by OneUpsetClient
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Germain Toyota Sales Department
March 15, 2019

Best Dealer Service Visit Ever My wife, Penny, & I are Florida snowbirds (from Chicago) and we were recently driving to the beach in North Naples, FL when a tire pressure light came More

by Dave Miller.44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martin Olvera, Jr. (Service Advisor)
January 21, 2019

Excellent in all aspects We can highly recommend this dealership very highly especially the sales and finance department. Dimitri Haynes and Rafal Maziarz were very professio More

by Sanborns
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Germain Toyota Sales Department
December 27, 2018

Worst car buying experience ever It took 6 hours to buy a car. I had to return to the dealership several times because of paperwork that wasn’t completed during the six hours.i had to More

by Nothappy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Germain Toyota Sales Department
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