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Germain Toyota of Naples
Naples, FL
1,796 Reviews
When you purchase a new Toyota from Germain you’ll experience The Germain Advantage; a complimentary lifetime non-factory limited warranty good at participating dealerships, complimentary basic maintenance and complimentary loaner cars. Germain Toyota’s primary goal is to satisfy our customers. We offer one of the most comprehensive parts and service departments in the automotive industry and carry an extensive inventory of new and used Toyota cars, trucks and SUV’s. Our used car lot, The Big Lot, carries a great selection of certified pre-owned Toyotas with a 100,000 mile warranty. We work with a vast array of lending sources to make sure you will get the most complete and comprehensive financial package available. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. A new Toyota is waiting for you at Germain Toyota of Naples.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,796 reviews
January 04, 2026
My service agent Daniel Ch. always provides premier customer service, keeps me updated on the status of my vehicle , and is pleasant. It’s always a pleasure coming to Germain To always provides premier customer service, keeps me updated on the status of my vehicle , and is pleasant. It’s always a pleasure coming to Germain Toyota of Naples. Everyone is always very polite and informative! More
by Emely D
Employees Worked With
Daniel Ch.
January 04, 2026
Excellent customers service. The process of sale was clear and professional by the salesman Marcos Bitelo, he is the best at the Toyota dealer. I have been buying Toyotas sinc The process of sale was clear and professional by the salesman Marcos Bitelo, he is the best at the Toyota dealer. I have been buying Toyotas since 2001 and always go to Marcos. I highly recommend him. More
by Humberto.
Employees Worked With
Marcos Bitelo
December 31, 2025
Good service Toyota from Naples a good customer service I went to the maintenance of my truck and it was fast thank you boy Hunter who attended me very friendly went to the maintenance of my truck and it was fast thank you boy Hunter who attended me very friendly More
by javier_sandoval_12
Employees Worked With
Hunter
December 30, 2025
Rudy worked very hard to get my car serviced. He alerted me of the recall on my car stating it would be an hour and a half extra wait time. He kept me informed about the progress. He is extrem He alerted me of the recall on my car stating it would be an hour and a half extra wait time. He kept me informed about the progress. He is extremely efficient and very pleasant. You are lucky to have him as an employee.. More
by Ninimanning
Employees Worked With
Rudy
December 29, 2025
I had a great experience with the dealer service—professional, efficient, transparent communication, and the work was completed exactly as promised. service—professional, efficient, transparent communication, and the work was completed exactly as promised. More
by Handelv33
Employees Worked With
Victor
December 24, 2025
I had my 2025 leased Camry serviced last week. Hunter and the entire staff were professional and most accommodating to me since I was wearing a medical boot. They took care of my maintenance and Hunter and the entire staff were professional and most accommodating to me since I was wearing a medical boot. They took care of my maintenance and recall in just 2 hours, which was great for how busy it was. Very satisfied with Germain Toyota. More
by kmorrone1520
Employees Worked With
Hunter
December 16, 2025
Brendan took care of us right away as soon as we walked in. He explained everything in detail and made sure we fully understood each step of the service. His professionalism, patience, and excellent commun in. He explained everything in detail and made sure we fully understood each step of the service. His professionalism, patience, and excellent communication made the whole experience smooth and stress-free. We received outstanding service and truly felt taken care of. I highly recommend Brendan at Toyota Service. More
by franknap3020
Employees Worked With
Brandon
